Latest Contributions by AbbyE_Esri

‎04-02-2024

Hi everyone, We did see some affected performance on stories this morning, and have made some changes to address this. Stories should be loading as expected now. --Abby

‎04-02-2024

Hi @ArielLow2146 , Apologies for the late response. I am also seeing this behavior where the maps within the story aren't using the story's set locale as it should be. I'll continue taking a look at this and see if it isn't something we can address in the product, as it is unexpected behavior. --Abby

‎04-02-2024

Hi @cmccallmaf , I would recommend creating feature layer views. This allows you to split up your service into smaller chunks by viewing a certain filtered portion of the feature layer at a time. That way, you can line up multiple map tours and use a different feature layer view in each tour. Here's some information on how to create a feature layer view: https://doc.arcgis.com/en/arcgis-online/manage-data/create-hosted-views.htm Let me know if you have further questions on how to execute this! --Abby

‎04-02-2024

Hi @DougWJHutton , I just tested your story and am not seeing the HTTP error. Can you test now and see if this story is loading as expected? --Abby

‎03-25-2024

Hi @K_Jueckstock , I love this story! Good news is, you can mimic this in your builder without any coding. In terms of themes, you could create your own theme that looks similar to this story's, or use an existing theme to get a similar look and feel. I'd recommend either the Mesa theme (found on the Design panel), or the Historical featured theme (found after clicking the Featured themes gallery button in the Design panel). Next, add a map tour to your story and use the Guided > Map focused layout: Then, add the text in the title and description of your first point. You can add multiple lines of text, bold, and change the color of the text using the text editor. The editor will even recommend the story's theme colors to keep cohesion in the design. Something cool that the example story you mentioned does is create a separator with text! That line that appears in the narrative panel is actually just a line of multiple underscores: ____ . You can then select that text and change the color so it looks like a colored separator. Let me know if this information helps, or if you have any follow up questions on how to further customize your story. --Abby

‎03-25-2024

Hi @ArielLow2146 , The story may be reading your user's locale if it is set to English, if you are viewing this story while logged in. This doc explains, "For signed-in users, the language is determined by the ArcGIS user profile language setting. For users who are not signed in, the language is determined by the browser's language setting." Can you try changing your ArcGIS user profile language setting to Spanish? Here's another article explaining the language expectation: ArcGIS Storymaps - Configure story settings. Let me know if setting your user profile changes that behavior for you. --Abby

‎03-21-2024

Hi @KB66Coupe , I'm sorry you're experiencing this. From first testing, I'm not seeing a way to hide that autoplay bar once you've changed any autoplay settings. I will say I was able to see the bar disappear after first turning the autoplay on from the story settings, but that's not with any changes to the playback speed or pausing/playing the autoplay. This could be a suitable enhancement request, if you want to post to the ArcGIS StoryMaps Ideas page to garner support for this change in the feature. --Abby

‎03-13-2024

Hi @KathrynClifton , Sure, here are those parameters for Presentation: Background color #002433 Accent color #72D0C8 Title and heading font family Libre Franklin Title and heading font color #ECBF5B Paragraph font family Wix Madefor Text Paragraph font color #FFFFFF Caption font color #72B8D0 Button style 2 Quote style 4 Link style 2 Separator style 1 Separator alignment Center Basemap Imagery Let me know if you have any additional questions about this featured theme. --Abby

‎03-12-2024

Hi @KathrynClifton , The Presentation featured theme uses Libre Franklin for titles and Wix Madefor Text for the body text. These are both font families imported from Google Fonts. If you are using an ArcGIS Enterprise environment, you can enable Google Fonts for your organization using the steps in this Technical Article: Technical Support - Use Google Fonts in ArcGIS StoryMaps. --Abby

‎03-07-2024

Hi @PlantPestSurveillancePROJECT , At the minute, only Google and Adobe Analytics are supported for tracking engagement. If you'd like to see other options like Piwik Pro supported, feel free to post on our ArcGIS StoryMaps Ideas page to request the change in future updates to the product! --Abby

‎03-05-2024

Hi @chrisj5 , The difference between the embedded PDFs in these stories is where the PDFs are hosted. In Story 1, nothing appears when the "2023 Washington State Enhanced Hazard Mitigation Plan" card is clicked because that PDF is not hosted in ArcGIS Online. When you host your PDFs in ArcGIS Online (like the "Impervious Surface Elementary Schools Grounds in Pierce County" PDF in Story 2), the only option to link to that PDF is through a download. To prove this, if you go to your ArcGIS item details page for that PDF, you will see no option to view that PDF, only to download. Because of this, this is more of an ArcGIS Online behavior to address than an ArcGIS StoryMaps behavior. It looks like this was actually a recent, intentional change by ArcGIS Online for more secure practices. See the full description on ArcGIS Online's Esri Community here. To at least workaround this automatic download in your story, host the PDF outside of ArcGIS Online and use that external link in your embed (like you do in Story 1). Let me know if this works for you! --Abby

‎03-04-2024

Hi @Felipe_Costa , What version of ArcGIS Enterprise and what form of authentication is in place for the portal login? My first troubleshooting thoughts would be to check your Web Context URL if you have one set, as that can cause authentication loops if misconfigured. I'd also recommend reaching out to Esri Technical Support as they're the best equipped to troubleshoot and dig deeper into your environment's configuration. --Abby

‎03-04-2024

Hi @chrisj5 , Could you elaborate a bit on the desired behavior here? If the goal is to open the PDF in a new tab and not automatically download, that should be the expected behavior, though we could do some file/browser specific troubleshooting. If the goal is to have an automatic download when clicking the card, I don't see this likely being supported, since this would lead to a download without the preview opening the PDF in a new browser supplies. Additionally, once opening the PDF in a new browser tab, there is the option for the file to be downloaded from that tab. Could you send a link to either the story or the PDF where you are seeing this issue? I'm also curious which browser types where you can see this automatic download occurring. I don't see the automatic download on all embedded PDFs, but would like to attempt your exact workflow so we can see where the difference is in that PDF expectation. --Abby

‎03-04-2024

Hi @MatthewBane , Thank you for bringing this to our attention! I am also able to reproduce this, and the subsequent background audio should also be unmuting when the first audio is unmuted, including on tablet devices. We are looking into resolving this issue and will update here when we have implemented a fix. --Abby

‎02-29-2024

Hi @Smith_Mike , We looked into this a bit more, and at the moment, our titles within map tours strip any HTML formatting and only utilize bold when focusing on a specific map tour point, while our descriptions do still allow that HTML formatting (as your troubleshooting can attest to). Additionally, the HTML formatting that is honored between map tours built off of a feature service vs. the formatting honored in map tours built manually, is slightly different. Because of this, we are working on updating the map tours so that titles and descriptions, no matter how they are built, will honor utilized HTML formatting tags, and allow for the following settings: Italics, strikethrough, subscript, and superscript. We hope to push through this change in the coming months, but I will let you know when that enhancement is live in the product by adding a comment on this thread. Thank you for bringing this to our attention! --Abby

Online Status	Offline
Date Last Visited	‎03-06-2026 12:38 PM

My Ideas

Latest Contributions by AbbyE_Esri

Re: Story Maps not loading

Re: Multi Language Map Configuration

Re: Wanting to filter/query a data-driven map tour from a feature service

Re: Story Maps not loading

Re: Story Map Map Tour Text Formatting

Re: Multi Language Map Configuration

Re: Need to Hide Autoplay Controls

Re: what font does the story map Summit Theme use

Re: what font does the story map Summit Theme use

Re: Use Piwik Pro in StoryMaps

Re: Embedded ArcGIS Online PDF Not Working Properly

Re: ArcGIS StoryMaps - Issue to sign in

Re: Embedded ArcGIS Online PDF Not Working Properly

Re: Background Audio in Sidecar issue on ipad

Re: Using ArcGIS Arcade to your story's advantage

Re: Multi Language Map Configuration

Re: Embed Tableau chart

Re: Storymap sidecar endless scroll...

Re: Time Animation in Story Map not Working

Re: How can I tell if I have classic story maps or...