Latest Contributions by XingdongZhang

Hi Christine, Thank you for your questions. I understand some Esri terms are a little confusing like the one you mentioned ArcGIS Enterprise vs ArcGIS Online Enterprise login. Our app in its current release works on ArcGIS Online portal only (including organization url) while supporting ArcGIS Enterprise portal is on our future plan.    Thanks, Xingdong ... View more

Hi Christine, Glad to hear that the extension can be helpful for the cooperation between your GIS team and Design team. That's our purpose of developing this application.  We are working hard on our next release. It will come very soon. One of the major feature of the new release is supporting maps export from ArcGIS Pro. We current have a Beta version available on our Esri Early Adopt Community see ArcGIS Maps for Adobe Creative Cloud 2.0.0-beta. You are welcome to try it out. Just a reminder, you will need to uninstall what you have now first to install 2.0 Beta version - please see additional instructions and information on the beta program website.   Xingdong ... View more

Hi Christine,  We are aware of this issue on the sign-in process since the latest ArcGIS Online release and will have a fix in our next release. The issue was brought up by enabling "Keep me signed in" in the ArcGIS Sign-In page. As a workaround, you can uninstall/reinstall Illustrator, which should clear that setting in your computer.    Thank you for being an ArcGIS Maps for Adobe user.   Xingdong ... View more

Hi Sherri, glad to hear you are able to get into the login page. VPN could be one of the reason especially when Youtube is blocked by the company's firewall. We are able to reproduce a similar issue internally and work on a fix for the problem. Thank you for being an ArcGIS Maps for Adobe user. Xingdong ... View more

Hello Dalinda, Sorry for the confusion. Our current release of ArcGIS Maps for Adobe Creative Cloud v 1.5.1 is not tied to ArcGIS Pro. It works with ArcGIS Online as our previous releases to bring maps/layers/data into Illustrator/Photoshop. We do work on a new Beta version which will come soon. The Beta version allows maps exported from ArcGIS Pro to be consumed by Adobe Illustrator. Stay tuned. Thanks, Xingdong ... View more

Hello Isabel,   Thank you for reporting the problem. Can you provide a screenshot of your enterprise login page in the app? We find a problem of ArcGIS enterprise login configured with Azure or Windows active directory and is currently working on a fix. The fix will be in our next release coming soon.   Best Xingdong ... View more

Thank you Brian for reporting the problem. Are you using Azure AD for your ArcGIS enterprise login? We find an issue on that enterprise login setup and is working on a fix. Once fixed, it will be in our next release coming soon. ... View more

Hi Richard,  Sorry to hear about that. Did you get any error message on the login screen? A screenshot will be very helpful for us to investigate the problem. What's the authentication setup on your ArcGIS organization account? (Set up enterprise logins—ArcGIS Online Help | ArcGIS) Thanks, Xingdong ... View more

Hi J Johnson, There is a problem in the latest version of Anastasiy’s Extension Manager and ExManCmd tool.  We have already reached out to Adobe for an investigation. For now, you can use the previous version of Anastasiy’s Extension Manager to install our extension. Anastasiy Extension Manager 2_3.zip. When running the extension manager, choose not to upgrade to the latest version. Please let us know if you have any further question. Thanks, ... View more

If you basemap is a dynamic map service, the app automatically adds all layers it contains as vector feature layers once you add this dynamic service layer into the Compilation window. Tiled map service is a little complicated. If it is not tilesOnly type of the tiled map service and has access to its data, our app treats it the same way as dynamic service and load all the feature layers it contains. Otherwise, it is loaded as a raster layer. ... View more

Hello Brian,  What type of custom basemaps you have created, tiled or dynamic maps? An easy way to consume your own maps/layers is to add them as a webmap/featurelayer to your ArcGIS Online account. Once they are available on ArcGIS Online, you can add them to app's compilation panel via their URLs. Thanks, Xingding ... View more

Hello Eric,  The app has both vector-based basemaps and raster based basemaps. The raster ones look pixelated when sync into illustrator. The vector ones will give you the best quality. You can try the VectorStreetMap or NaturalEarth basemap in the compilation panel and see the difference. Thanks, Xingdong ... View more

Hi Scott,  Vector data snaps to display pixel grid during export. So the issue is related to map export dpi setting. Try to bump up your setting to 300 dpi and see if the results meet your production requirements. You can also export the map in a large scale (increased level of detail) to have better results as you already know. If it is still an issue, we can increase the up limit in the incoming release. ... View more