Latest Contributions by TomBole

Map clipping is honored by the layout at 2.3.  It is Map Series support for clipping that is not available until 2.4. ... View more

We have worked on improving the quality of Layout file (.pagx) functionality for 2.4. For example, 2.4 will have the ability to reset the source table for a Table Frame. Unfortunately, the ability to customize the insert layout gallery is something we did not have time for at 2.4. We hope to get to in the near future. Tom ... View more

Richard,  You can have multiple layouts in a project. Sounds like you just have an invalid layout. We have seen this in rare instances. To work around this you should delete the invalid layout from the project. You can do this by right-clicking the bad layout in the Catalog pane to open the context menu and then selecting Delete. Once the bad layout has been removed you can try adding a new layout. Hope this helps,  Tom ... View more

Got it.  Thanks! ... View more

Hi Thomas,  Sorry It has taken a bit to respond to this.  Have you contacted technical support to follow up on the issue that I could not reproduce?  Tom ... View more

Hi Michael,  Currently, the best way to share a map series is by exporting the map series to a file (ex: PDF). Here is the help topic if you need additional information - https://pro.arcgis.com/en/pro-app/help/layouts/export-options.htm. The ability to print a map series using ArcGIS Pro is still being worked on. The workaround here is to export to PDF and then print the PDF. Hope this helps,  Tom ... View more

Hi Jakub,  I'm unable to reproduce the grid label offset issue you have identified using version 2.3.2.  As illustrated in the screenshot below, label offsets for both graticules and measured grids are working as expected for all cardinal directions. This layout is on an ANSI D sized page. It is possible that there may still be a bug, but we need to be able to reproduce it in order to diagnose and fix the issue.  Can you contact Esri Support? They are better equipped to handle troubleshooting steps and gather bug data. They can be contacted at https://support.esri.com/en/contact-tech-support. The Offset control is also working as expected.  After entering a value into this control you NEED to commit the change. This can be done by pressing Enter if you wish the focus to remain with the control.  We have seen issues with panes, such as the Format Map Grid, losing focus after a property change is committed. We working to address this problem with 2.4. Hope this helps,  Tom ... View more

Hi Robert,  To add layers to an existing legend (that do not already exist in the legend) you can select the layers you want to add in the Contents Pane (TOC) and either drag them into the Legend item in the Contents Pane, or drag them item directly onto the legend displayed on the page. If you are unable to do this it could mean that the layer already exists in the legend. Hope this helps,  Tom ... View more

Hi Joanna,  Glad to hear you will be at this years UC. We have been working on improving the stability of the Contents pane when working in a Layout View. I'm hopeful that this issue, and others like ti, will be resolved in version 2.4 and that we can verify this together in San Diego. I look forward to meeting you.  Tom ... View more

Hi Johanna,  Looks like you have to go through an authorized caller to log an issue. Perhaps you can get this permission or pass along your issue to the authorized caller for your organization? In the meantime, I've looked at the video you provided and have been unable to reproduce the issue. Without more information (data and steps to reproduce) there is not a whole lot I can do. We are aware that the Contents pane has issues when working in the context of a Layout View. This is something we are working on improving for the next release. Even though I don't have a reproducible scenario or or an official BUG in the tracking system, feedback such as yours is still important!  Thanks.  Tom ... View more

Hi Jessie,  You will need to either have an authorized caller create the case, or follow the instructions there to get Support permissions. Here is the information on  he Common Questions page of My Esri. Hope this help,  Tom ... View more

Hi Jessie,  Thanks for the response. I'll keep my eye out for the case/bug number once it gets logged. Hopefully, this is something we can get to before the next release. Tom ... View more