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Ben, There is an issue logged for this - BUG-000121263. Unfortunately, the priority of this issue was not high enough to get a fix into 2.4. Tom
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06-13-2019
06:14 AM
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Hi Blythe, Thanks for the reply. It could be that the file is too large. According to the help - https://community.esri.com/docs/DOC-1104-uploading-files - files cannot be larger than 50 MB. Are you able to contact Esri Support? They are better equipped to handle troubleshooting steps and gather bug data. They can be contacted at https://support.esri.com/en/contact-tech-support. Tom
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06-12-2019
06:25 AM
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Hi Ryan and Blythe, My name is Tom and I work on the Layout team. We've had Contents pane (Layout View is the active view) problems similar to this that we believe we've addressed at version 2.4. So far, I've been unable to confirm this as I've been unable to reproduce the issue described above using version 2.3.2. Obviously, we are missing some key variable that the two of you (and possibly other users) have in your scenario. Is it possible for either of you to share a project package in which you can reproduce the issue? I could then test against this project using 2.4 to confirm that we have addressed the issue. Thanks, Tom
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06-10-2019
10:00 AM
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Hi Megan, There a couple of valid reasons why you may have a blank legend. 1. All the layers are toggled off. Expand the Map Frame and the map nodes in the Contents pane and check that they layer are "on" (check box is checked). 2. All they layers are within the visible scale range (if applicable). For more information on this see https://pro.arcgis.com/en/pro-app/help/mapping/layer-properties/display-layers-at-certain-scales.htm. 3. All the legend items are set to "Only show features visible in the map extent" and the current map extent displays no features. For more information on see https://pro.arcgis.com/en/pro-app/help/layouts/work-with-legend-items.htm. Does the map current display features that you expect to see in the legend? If you are seeing features in your map extent check the legend properties to make sure it is pointing to the correct map frame. It is possible that the legend has somehow become invalid. To test this add the World_Regions feature service from the Living Atlas. 1. Active the map view for your map (from the layout activate the map frame by selecting the map frame, right-click and choose Activate) 2. From the Map tab on the ribbon click Add Data and choose the "Data From Path" option 3. Paste the feature service URL into the text box - https://services.arcgis.com/P3ePLMYs2RVChkJx/arcgis/rest/services/World_Regions/FeatureServer. 4. Close the activated map frame Has your legend updated to show this new layer and its classes? If not, try adding a new legend. If this doesn't work, then there might be something wrong with the layout or with the project. If so, it is time to contact technical support as they are better equipped to handle troubleshooting steps and gather bug data. They can be contacted at https://support.esri.com/en/contact-tech-support. Hope this helps, Tom
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06-06-2019
07:41 AM
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Hi Brendon, I'm unaware of any specific issue concerning inserting or drawing picture elements on a layout through a virtual machine. In my testing this works fine. There may be a specific issue that tech support can help you out with. They can be contacted at https://support.esri.com/en/contact-tech-support. Once a picture has been added to the layout it is part of the document. From the help (https://pro.arcgis.com/en/pro-app/help/layouts/add-and-modify-graphics-and-text.htm#ESRI_SECTION1_88C5A01A569D490B850BB349FDF38F74) After a picture has been added to the layout, it is stored with the project and loses the connection to the original image file. This makes sharing projects easier. However, if the source image is updated, all projects using that image need to be manually updated with the new image. I can see how the UI may be confusing in that it still shows the location of the original file giving the impression that the element still references this location. It does not. The text box for the source is available so that you can replace the current image with another. Hope this helps, Tom
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06-05-2019
04:00 PM
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Andy, I'm unaware of any general clipped map / export issue. I was able to get a clipped result exporting to jpg. Of course there may be something specific about your map, layout rendering, export options, etc... that results in the clip being ignored. Can you contact Esri Support? They are better equipped to handle troubleshooting steps and gather bug data. They can be contacted at https://support.esri.com/en/contact-tech-support. Tom
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05-30-2019
04:40 PM
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Hi Elizabeth, Map Series page numbers can be alphanumeric. Are you able to export pages using the page number field you want using the UI (i.e. not through ArcPy)? What kind of values do you have for field you want to use as the page number? Do you have any characters that are not "standard" alphabet or numbers? Thanks, Tom
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05-30-2019
06:55 AM
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Cole, Sorry to hear that you are still experiencing issues with authoring a layout. Are you having problems with just a global scene, or is the problem applicable to any element (2D map frame, text, graphics, etc...) that can be inserted onto a layout? I'm unaware of a scenario in which the inability to insert an element into layout continues after deleting the invalid layout. Can you contact Esri Support? They are better equipped to handle troubleshooting steps and gather bug data. They can be contacted at https://support.esri.com/en/contact-tech-support. Thanks, Tom
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05-29-2019
08:13 AM
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Hi Marcel, Sounds like you just need to refresh the map series after making the change to your query. There is a button next to the Map Series button on the ribbon (Layout tab, Page Setup group). For information on refreshing a map series please see https://pro.arcgis.com/en/pro-app/help/layouts/refresh-map-series.htm. Hope this helps, Tom
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05-28-2019
12:46 PM
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Hi Madelene, You can drive the extent of your map frame by setting a constraint see https://pro.arcgis.com/en/pro-app/help/layouts/customizing-your-map-extent.htm. Look to the bottom half of the help topic for information about working with a map series. Hope this helps, Tom
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05-28-2019
08:39 AM
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Hi Timo, If you are using ArcMap/DDP you will need to write code using arcpy.mapping to author a dynamic table that updates for each DDP page change. Here is a link to a download, mini tutorial, that covers this - https://www.arcgis.com/home/item.html?id=3a525b986b774a3f9cbbd8daf2435852. Or, you can import your .mxd (with DDP) into ArcGIS Pro. The DDP is converted into a Map Series. You can then insert a Table Frame to capture your list of points. Table Frames are dynamic and work very well with Map Series. Here is an example showing a map series for US States. There are 2 Table Frames showing a list of capital cities. The top Table Frame is set to show only the capital city features that are within the map series row (current index feature driving the map extent). The bottom Table Frame shows all the capitals that are visible. For more information see: https://pro.arcgis.com/en/pro-app/help/layouts/add-and-modify-table-frames.htm https://pro.arcgis.com/en/pro-app/help/layouts/work-with-a-table-frame.htm You might also find table dynamic text something of use as well. Table dynamic text is different from other dynamic text because table data can be filtered. You can choose to display the property for all the data in a table, only the data visible on the layout, or only a custom subset of the data. Since table data can be filtered, there are additional parameters for table dynamic text. To see how to work with table dynamic text see https://pro.arcgis.com/en/pro-app/help/layouts/add-and-modify-dynamic-text.htm. Hope this helps, Tom
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05-22-2019
07:05 AM
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Hi Blaine, In ArcGIS Pro the Map Series is defined for the Layout. A Map Series cannot be "linked" to a map view. If you are simply using the index layer to move about the Map View (as opposed to doing the same thing in the Layout View) you can open a Table View of the index layer, dock it next to the Map View, right click the index layer feature you want to zoom to, right-click and choose "Zoom To". Hope this helps, Tom
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05-22-2019
06:29 AM
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Hi Chad, If you are inserting a "Relative Scale" text element from the Dynamic Text gallery on the ribbon you don't have to change anything to make it dynamic. It is by default. If you want to format the result you will need to adjust the text item. For example, below I have a simple map layout with a Relative Scale text element in it's default state. I want to change the scale text to be 1 inch = X feet. The first thing to do is ton open the properties of the text element. The text underlined in red is static text. You can type anything you want here. This includes international characters. The tag "scale" is the dynamic part of the element. Clicking this opens a window in which you can view the dynamic elements. It is here where you will specify the map units and decimal places. Once this is done you can change the static text as you wish. The scale value should update as you change the scale of the map. Hope this helps, Tom
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05-14-2019
07:55 AM
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Hi Walker, The Page Query is applied on the layer and will affect the layer's drawing in any Map Views. The query applied on this layer will be for the last active page of the map series (even if the map series has been turned off). You can see the same principal in effect when setting map-based properties such as Rotation or Spatial Reference for the map series. When either of these properties are set they are applied to the map and will affect how the map is drawn in Map Views. Currently, there is no way to separate these queries and properties so that they ONLY apply to the map series. If you wish to see all the layer's features you will need to set the Page Query back to "<None>". Hope this helps, Tom
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05-13-2019
08:02 AM
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Jennifer, Thanks for the video. It looks like you are working with Map Views and not with Layout views. This can determined by the state of the ribbon at the top of the app and by the icon present in each view's tab. I've circled these in the screenshot below. I was able to reproduce the issue you describe using version 2.3.2. However, I could not reproduce with version 2.4 (currently under development). I believe this issue has been addressed. Hope this help, Tom
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05-08-2019
11:00 AM
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