Latest Contributions by ScottPrindle

Hey Christian, Could you tell me a little more about the security model your Portal environment is using? Is the web server externally accessible? When you connect with your Android device, are you on a cellular network or wifi? What about with the iOS device? What Portal URL are you using in each application? Could you include a screenshot of the error or an exact transcription of it as well? Thanks, Scott ... View more

Hey Jonathan, Labeling is not currently available in Explorer or Collector for ArcGIS. There are a few merged ideas on our Ideas Site that focus on this enhancement: https://community.esri.com/ideas/10206​ Please check out the idea above and promote it if it covers the functionality you'd like to see. It will also be beneficial if you comment on it to describe how this would help improve or enhance your workflows. ... View more

Hey Mary, Sorry those suggestions didn't provide some different results or more information. I have some other suggestions and things to consider after discussing this issue with a colleague. Does this occur on all desktop machines running this GP service, or this one machine with this service? Could you verify that the drivers for your graphics card are up to date? When you execute the GP service, are you in a newly opened MXD or an existing one? Do you have any third party tools installed in this environment? Thank you for sending the error report when the software has crashed. This file should also be stored locally (C:\Users\USERNAME\AppData\Local\ESRI\ErrorReports), could you send one of the relevant error reports to me at [email protected]? Thanks, Scott ... View more

Hey Mary, The additional messaging should be on the client side, so when running your GP service through REST it will return information on what's happening, and in ArcMap we should see additional messaging in the Geoprocessing Results window. If possible, can you check Results to see if any previous sessions are listed? If so, what messages are there associated with this tool? If the results associated with the crash are not in the Results window, they should exist in your user profile (C:\Users\username\AppData\Roaming\ESRI\Desktop10.3\ArcToolbox\History). More information about geoprocessing history can be found here: http://desktop.arcgis.com/en/desktop/latest/analyze/executing-tools/history-log-files.htm Another thing to attempt may be to disable background geoprocessing. It's not necessarily related, but I would like to see if this change gives us different results. This can be done by going to Geoprocessing>Geoprocessing Options and unchecking Enable Background Processing. -Scott ... View more

Hey Mary, In the geoprocessing service's properties, under Parameters, make sure the Message Level is set to Info. This will improve messaging on the service while it's running. Additionally, when ArcMap crashes are you submitting a valid email address with the Error Report? This can help inform Esri of how the software is crashing, and if there is a patch or fix we can reach out to you with more information. Thanks, Scott ... View more

This functionality is currently being considered for a future release of the GeoEvent Extension. ... View more

Hey Håvard Moe, I would recommend contacting Esri Support Services on this issue. They will be able to assist in diagnosing the cause of this issue, and will be able to tell you if there is a workaround or fix for it. Let me know if you'd like to discuss getting a case created to investigate. Thanks, Scott ... View more

Check out Navigator for ArcGIS: http://doc.arcgis.com/en/navigator/ This application provides a routing solution for mobile users, and can be used in concert with Explorer for ArcGIS. ... View more

Hey Coy, There is currently an idea on our Ideas Site to allow for group layers with hosted services. Please take a look at it here and promote it if you'd like: http://ideas.arcgis.com/ideaView?id=087E00000005HKMIA2 ... View more

Hey Vincent, Sorry about the delay in my response, but the information you've provided helps clarify a bit. It is likely that the migration of this particular dataset is causing the behavior you are seeing. I would be interested to see what ArcGIS Server DEBUG level logs show when the data is downloaded but attachments are left out. -Scott ... View more

Hey Sanne, The use of Wifi to download data for disconnected editing can be helpful because we can throw Fiddler in as well to monitor the traffic and clarify where the failure happens. I'm not sure what is happening in your environment, but editor tracking should work on Android devices as well as iOS. Does this behavior occur for all feature services you publish, or just this one? -Scott ... View more

Synchronization with Collector for ArcGIS uses a different sync model than previous products such as ArcGIS for Windows Mobile. This sync model is similar to what stephendickinson mentioned, where deltas (adds, edits, deletes) are sent and received between the client and server. More information about the Apps sync story can be found at the API reference: http://resources.arcgis.com/en/help/arcgis-rest-api/index.html#/Using_sync/02r3000000rs000000/ ... View more

Synchronization with Collector for ArcGIS uses a different sync model than previous products such as ArcGIS for Windows Mobile. This sync model is similar to what stephendickinson mentioned, where deltas (adds, edits, deletes) are sent and received between the client and server. More information about the Apps sync story can be found at the API reference: http://resources.arcgis.com/en/help/arcgis-rest-api/index.html#/Using_sync/02r3000000rs000000/ ... View more

After ArcGIS for Server 10.1, the REST Cache is cleared automatically when services are published, updated, or deleted: http://resources.arcgis.com/en/help/rest/apiref/clearcache.html ... View more

When you configure the Attribute Table widget, you can check the Initially expand the widget option so it will appear 'opened' in the app. http://doc.arcgis.com/en/web-appbuilder/create-apps/widget-attribute-table.htm ... View more