Latest Contributions by Scott_Harris

If anyone sees the error, please contact Esri Technical Support at 888-377-4575, as we have an ongoing investigation into possible causes. To understand the cause, here are the types of things we'd like to know: Exact steps carried on the system or in ArcGIS Pro before the project starts to throws this error. If ArcGIS Pro crashed while attempting to save just before the issue started, we want to collect the associated error report found in C:\Users\<Username>\AppData\Local\ESRI\ErrorReports. Finally, we also want to look for similarities in environment - ex. Antivirus software installed, Windows updates applied recently, etc. ... View more

Hi Malcolm, I tested with my own points in NAD_1983_StatePlane_Ohio_South_FIPS_3402_Feet in ArcMap 10.6 and Pro 2.2.4, but got the same output from the Feature Class to Feature Class tool in both programs. Some questions: In the tool, are you referencing the layers in the map or the feature classes on disk? Can you provide a screenshot of the tool environments you are using? ... View more

Hi Logan, Thanks for that information. I've taken over the Support case, so look out for my email. -Scott ... View more

Ah thanks for the context. That is certainly odd behavior.. my best suggestion is to keep working with Tech Support. For the original problem.. where the Task is lost, I think Amir was saying that he was unable to reproduce. I'd say that 7 out of 10 times when random/strange issues are unable to be reproduced in a similar environment with the same exact steps and data, the issue comes down to something like antivirus/firewall/permissions, etc. ... View more

When you deploy Local Government 3D Basemaps using the ArcGIS Solutions Deployment Add-In, the outcome is a "Local Government 3D Basemaps" project package. At that point, you can download the package , open it, and you can work with the tasks that show up in the Catalog pane under Tasks. So you don't see any Tasks after downloading the Project Package and opening it? ... View more

Hi Logan, I'm sorry to hear you lost your work. From my research, I don't think the pattern has been uncovered yet on what causes this issue. A few questions: Where are you storing your ArcGIS Pro Projects? Do you happen to use OneDrive or Dropbox? Steven (above) noticed that the .aprx file was still there but the file size was 0. Is this the case for you too? Just a thought, but did you ever leave your project open overnight? What antivirus software do you use? ... View more

Hi Joe, From the note in the documentation for the Local Government 3D Basemaps solution: ArcGIS Solutions will be deployed in the ArcGIS Pro active portal, and not in your active ArcGIS Pro project. Deploy solution - Local Government 3D Basemaps | ArcGIS Solutions for Local Government  So in this case, the Local Government 3D Basemaps Project Package should show up in your content in ArcGIS Online or Portal. ... View more

Since it seems like you're using transparency, it does seem related to the defect report that's referenced in the other discussion. The only other thing I can think of is to try to lower the DPI, as I've seen it resolve similar issues. ... View more

If you see the lines in Adobe Acrobat, try unchecking the "Smooth line Art" option in Adobe Acrobat Preferences. See: Export to PDF in InDesign causes thin white or dark lines to appear  ... View more

I think I know what's going on, and it's related to a defect report we have logged: [BUG-000106958 The Split tool fails to create a nested feature inside the parent polygon when the polygon feature class is z-enabled.] FYI - the defect is "In Product Plan", meaning our developers intent to release a fix in a future release. So to use the Split tool to create a donut, you would need to have a polygon that is not z-enabled (not always ideal), so until then I would recommend the following workflow: Select the polygon you want to cut a hole into. Bring up the Modify pane and choose "Continue Feature". Create the polygon that represents the hole (donut) and finish the sketch. This seems like the most efficient workflow. ... View more

If you are creating new polygons with holes, you could start creating the outside of the polygon sketch > right-click and choose "finish part" > then sketch the hole (or donut). This is described in the following ArcMap help document, but works in Pro too: Creating new donut holes and island polygons—Help | ArcGIS Desktop  ... View more

I'd like to understand the use case more, but perhaps the problem you are trying to overcome is specific to the data you are working with? If that's the case, contacting Technical Support would be your best bet. ... View more

Hi Josh, This resource should help: Cut a hole in a polygon feature—ArcGIS Pro | ArcGIS Desktop  ... View more

FYI - Regarding the split tool, in the next release (2.3), you will have the ability to divide a polygon by distances, equal parts, or by a percentage. ... View more

Hi Josh, For the snapping issue, you may want to look into creating a case with us in Esri Technical Support ph: (888)-377-4575, as I'm not able to reproduce with my own data in ArcGIS Pro 2.2.4. Perhaps looking into these settings can help: Are you taking advantage of the snapping tolerance setting? - Turn snapping on or off—ArcGIS Pro | ArcGIS Desktop  How about the ability to turn snapping on or off for a layer in List By Snapping in the Contents pane? - Turn snapping on or off by layer—ArcGIS Pro | ArcGIS Desktop  -Scott ... View more