Latest Contributions by JonEmch

Hey Ryan, could you DM me your case number? ... View more

Hello there,   Could you comment on whether or not the issues has changed at all since installing the second patch? ... View more

Hello Jason, as with Ryan above, has the behavior changed at all? Have you engaged with our tech support staff? ... View more

Hello Ryan, thank you for the feedback on the second patch. I wanted to follow up on this, could you comment on the specific issue you are running into the the Web Adaptor? As in does it change at all between the installation of the first or second patch? I would like our tech support staff to take a look at this issue, please let me know if you have engaged them so that I can get more context there. ... View more

Hello @LouiseHarris1 , Thank you for posting! I did some research on this and wanted to ask you some further questions: Are you using ArcGIS Online or ArcGIS Enterprise? Through my research, I found some resources that are related to the 'Error while handling start sync geodatabase on the server’. One of the resources notes that the possible issue may be a manual removal of one of the replicas: "The answer is it does prevent Field Maps from syncing ALL of the layers, if one or more of the replicas is missing for any layer, even it the layer has no edits to push up. I was hoping it would sync the editable layers just fine and then just skip or ignore any missing replicas for the reference data, since there were no edits for them to be pushed." ... View more

It is available on our patch site https://support.esri.com/en-us/patches-updates/2023/arcgis-web-adaptor-iis-11-1-reliability-update-2-patch ... View more

Update as of July 27th 2023    Feedback indicates that the ArcGIS Web Adaptor (IIS) 11.1 Reliability Patch, released on Thursday, June 29, has helped ArcGIS Enterprise users overcome an instability in the ArcGIS Web Adaptor (IIS) introduced in version 11.1. As indicated in the patch page notes, all ArcGIS Enterprise 11.1 users who utilize the ArcGIS  Web Adaptor (IIS) should apply this patch.    After the release of the ArcGIS Web Adaptor (IIS) 11.1 Reliability Patch, Esri received more reports through the community forum and Technical Support cases that the ArcGIS Web Adaptor (IIS) continued to exhibit an instability even after applying the ArcGIS Web Adaptor (IIS) 11.1 Reliability Patch. The ArcGIS Web Adaptor (IIS) 11.1 stops responding to requests, particularly when the system was under load. The system will only recover after a change is made to IIS to either stop a hung process or restart IIS. The BUG ID of this defect is BUG-000159944.    To resolve BUG-000159944, as well as address additional user feedback, Esri will release an additional software patch for the ArcGIS Web Adaptor (IIS). The patch is not yet finalized, we expect to release it in the next month. This high priority patch will address the defects listed below. BUG-000159944 - ArcGIS Web Adaptor (IIS) 11.1 becomes unresponsive when under load, resulting in the inability to access ArcGIS Enterprise via the web adaptor URL. BUG-000159933 - ArcGIS Web Adaptor (IIS) 11.1 becomes unresponsive after the client browser requests tiles from a cached map service. BUG-000160009 - ArcGIS Web Adaptor (IIS) 11.1 fails to transmit multiple set-cookie response headers resulting in some cookies not getting created and affecting apps like ArcGIS StoryMaps.      Please contact Esri Technical Support for help determining if you are experiencing this problem with the ArcGIS Web Adaptor (IIS) 11.1. For those who have followed this community post about the ArcGIS Web Adaptor (IIS), several folks have asked about the user posted workaround to change the IIS Settings to increase the Queue Length to 10000 and increase the Maximum Worker Processes to 5. We have found that this change can delay the effects of BUG-000159944 but under enough system load, the problem can still occur. The full resolution for BUG-000159944 will be provided in the upcoming patch for the ArcGIS Web Adaptor (IIS) 11.1. Thank you to those who shared their detailed feedback, such as this workaround and other testing results, as we have used that information during the investigation of this defect.  ... View more

Howdy folks,    We appreciate you all keeping this thread alive with your testing results and experimentation. If you are running into issues that are not addressed by the patch, please log a case with technical support, or reach out to me for assistance with case creation. ... View more

Hey there @SLouq ,    Thank you for posting your question! Looking through our documentation found here, you are able to merge graphic elements through the Union operation in ArcGIS Pro 3.1.   Please let me know if this helps! ... View more

Hello all,    Thank you for reaching out about our support documentation and process. We offer full documentation parity between our Windows, Linux and Kubernetes offerings within the Enterprise documentation site. However technical support documents and articles are typically logged from analyst experiences in a given technology, which is more often than not in Windows.    Your feedback and observations on our Linux technical documentation offering is valid, and we are constantly working on better improving our documentation and processes. If you have feedback on specific documentation, the "Feedback on this article" link at the bottom of these doc pages is an excellent way to request changes to those docs. If you have specific documentation you would like to see paired, I would be happy to pass that along to the team. Jon ... View more

Huge thanks to all of you for your role in making the community work! ... View more

Hello there @tacostar,    Thank you for reaching out. While researching this question, I happened to find this tech article that may be helpful to you: How To: Show attachments from a related table/layer in the pop-ups in a web map.    This is specific to related tables, are you using these in your workflow? ... View more

@DebendraBiswas1 Hey there, thank you for posting!    Thank you for posting the environmental resources. When you have a moment, could you describe the overall system resource usage on this system at idle and at load.    In my research I've seen that this error can come about from a system that is running low on resources (RAM or CPU) under load. And while this may not cause access issues, it tends to throw this error. ... View more