Latest Contributions by JeremyWright

Wil, If you want your TINs to be separate surfaces, you can achieve this by removing them from ground, and adding individual "surfaces" on the Elevation Surface dialog under map properties.  Then each individual surface's TIN (if you want the symbolization) will have to be changed to be "on surface 1" or "on surface 2" on the Elevation layer property page.  Does that make sense? Regards, Jeremy W. ... View more

please make sure your GPU drivers are updated directly from the manufacturer's website (NOT from windows update).  If you're still having trouble, please send details of your computer's configuration to technical support directly.  The "can you run it" readout from the "check if your system can run ArcGIS Pro" link on ArcGIS Pro system requirements—ArcGIS Pro | ArcGIS for Desktop should be sufficient. ... View more

Wil, You can verify whether it is using AGOL by using a debugging proxy such as Telerik Fiddler.  This gives a report of each http access.  You can even add a "time elapsed" to the readout so you can see how long each request is taking.  It's a powerful (and free) troubleshooting tool for any web-enabled application. If you want to remove the default elevation, you can do so from map properties->elevation surface. Remove the reference to elevation3d.arcgis.com to remove the global elevation source coming from ArcGIS Online. If you want your TIN data ONLY as an elevation, don't add them as layers in the map.  Instead, ONLY add them in the elevation surface dialog as elevation sources for the ground.  this way you won't see them draped on the surface at all, but you'll still be using them directly as elevation for your imagery.  This support got even better at 1.1 as we added lighting support rather than baking the lighting into the TIN.  ... View more

Kevin, You will get a warning if you import an MXD that has this problem.  But yeah, right now there's no UI to warn you about undefined projection data in 3d views.  Were you in Global Scene or Local Scene? Regards, Jeremy W. ... View more

Thanks Tripp, I got the data from Robert and assigned a bug to the appropriate developer for resolution. Regards, Jeremy W. ... View more

Bryan, If I recall correctly that ability wasn't in Pro 1.0 or available in the beta of 1.1.  Look for these enhancements in the release of Pro 1.1, which is in final certification testing now. Regards, Jeremy W. ... View more

Ted, It sounds like you're not asking about the developer API. It sounds like you're asking if ArcGIS Pro was built on Runtime for .NET. If that's your question - the short answer is no.  LONG ANSWER: The visualization system in Pro for 2D evolved from the visualization engine and mapping system we originally built for server at 9.3.1, and also used in "Basemap Layers" and "Accelerated Rasters" at 10.0.  Obviously we've added quite a few new features since then, not the least of which is the 3D side of visualization .  ... View more

Janice, As the message suggests please also email the dump to [email protected] so it gets added to the automated analysis system as well. Regards, Jeremy W. ... View more

can you share a screenshot of the new crash screen you're seeing here? please send the DMP with a tech support request via email - [email protected] and it will go through triage there. ... View more

in your original email you listed the contents of the crash dialog (including "Faulting Module") My question is: when you switch to OpenGL and it crashes, what is listed on the crash dialog? ... View more

Thanks Janice. OK, when you switch to OpenGL what "Fault Module Name" do you see? ... View more

Janice, Can you let us know the following? 1.  Make/Model of display adapter.  you can see this in device manager under "Display Adapters" section 2.  Driver version of display adapter.  This is in the PROPERTIES of the display adapter in device manager. Regards, Jeremy W. ... View more

John, if you're still having trouble, try loading Telerik Fiddler and see if your requests are getting blocked or throttled by OSM.  You can also contact Esri support directly to get more interactive help on this issue. Regards, Jeremy W. ... View more

James, It's not my area but it totally sounds like a bug.  Just hit up support with a simple repro case so we can get it in the queue for the appropriate team. Thanks! ... View more