ArcGIS Pro 3.4.0 Visualization Issues-- Bug?

[KCI]

Hi,

I'm having an issue in 3.4.0 where ArcPro is creating weird artifacts in multiple unique Projects. Take a look:

The 2nd image shows that it's creating these artifacts around the basemap as well-- not just the features I'm using.
This issue doesn't exist outside of ArcPro, leading me to think it's not a PC issue, such as a bad graphics card.

No idea what's happening, preventing me from asking intelligent questions.

Thanks for your help!

[SaraBell1]

Hi @JeremyWright, my driver version is 32.0.101.6325. I have been using DirectX 11 for the past month which has been an effective work-around. But I switched back to DirectX 12 now just to test it again, and as you can see, the problem persists for me under that rendering engine.

[JeremyWright]

thanks Sara.  I'll include this in our report to Intel to let them know that this is still reproducible for some users even on the latest driver + DirectX12

[ShaneONeill_144]

 BUG-000172455 : Layers in map do not render after upgrading to ArcGIS Pro 3.4 with rendering engine set to DirectX 11

[JeremyWright]

Shane,

Not sure why you're posting this here?  The reported issue you tagged is seemingly unrelated to this one, and the solution of updating to a newer driver and/or switching to a different rendering API has already been accepted. 

Regards,

Jeremy W.

[HilaryFBrowning]

I would also like to chime in with how easy it is to switch to DirectX 11 or OpenGL. Reading through this thread made me think that I needed to install something new, because I forgot about the Display options from within Pro. So - while it may be better to fix up your actual drivers - in a pinch, just switching what you use worked for me. This is probably obvious to everyone on this thread, but in the interest of helping out folks who come here from Google:

[JeremyWright]

So just to be clear here this is a bug in the Intel driver itself.  Unfortunately on my Iris Xe machine I can't repro the problem.  @Minsley @S_RossWygmans_GISS-T can you folks let us know what OS version you're running? you can run the command WinVer from start->Run to get this info.   

In the meantime, you can work around this by switching to DirectX11 in the display options for Pro.  

I'm on Win11 23H2.  

I've got a list of possible issues we sent to Intel just last week for the q2 driver for various hardware, I can add this once we get specifics for your platform.  If you can run dxdiag and save all the info as a Txt file and share it here that'd be much appreciated.  Thanks!

[JeremyWright]

hi just checking in  @Minsley @S_RossWygmans_GISS-T  can you please check what version of windows shows when you type "winver" in the start->run prompt?

And can you please confirm switching to DirectX11 fixes the problem for you?

[RichardDaniels]

ArcGIS Pro 3.4 change the default driver from DirectX 11 to DirectX 12. Ways to resolve are to (1) ensure you have the newest DirectX 12 graphics driver, (2) change default back to DirectX 11, or (3) change default to OpenGL. Graphic card options can be set in Pro's options->display tab.