Latest Contributions by CraigGillgrass

Jake, if clearing the cache doesn't correct the issue; can you capture a HAR file using Chrome during the operation that leads to a blank page.  We'll dig into it tomorrow morning. Craig ... View more

Hi Jake, We've tried to reproduce the issue, but I'm unable to; I'm able to sign in using Chrome and Firefox. Would also help to know what versions of Chrome and IE11 you are using. Can you try clearing your browsing history and try accessing workforce again? Craig ... View more

Jake, I'm able to connect to workforce.arcgis.com; what error are you seeing when you try and connect?   ... View more

HI Jessica, thanks for your question on Workforce. In the Workforce web app, you can click on existing features/assets in the web map to start creating an assignment.  When you start from an existing asset / feature, we use the pop-up title for the feature as the Location instead of the address.  So, in your example, you can configure the pop-up title of the field boundary to be whatever name or title you'd like to use as the Location. Give this a try and let me know if you have any questions on this. Craig ... View more

Let me know how it goes Ryan, ... View more

Ryan, it does look like your permissions are not sufficient to create Projects.  Here's an overview of the minimum privileges required to create projects: - Groups - Create, update and delete - Content - Create, update and delete - Content - Publish hosted feature layers - Sharing - Share with groups - Features - Edit Can you confirm that you have these privileges? ... View more

Ryan, can you send me the permissions error?  You can send it to me directly. Craig ... View more

Thanks for this additional information Glen, I'll make sure it's added to our issue in the Backlog. ... View more

Hello Angel, Dispatcher can work with the mobile app; if they've been added to the project as a worker.  This is to support the workflow where a Dispatcher may also be assigned work to perform in the field. Craig ... View more

Hello Anders, At this time, Workforce must be running to receive the notifications as we do not currently support push notifications. We are planning to support push notifications; I don't have a timeframe on when we'll implement this capability, but it is something we're very interested in doing. Craig ... View more

Hi Ryan, Are you still seeing this issue?  If so, I have some steps I'd like to ask you to go through to try and narrow down the issue. Craig ... View more

David, Angel, thanks for your feedback on this.  It is in our Roadmap to allow Workers to create new assignments in the field; however, it's in our longer term roadmap. There are a few issues that we need to solve around this workflow: The need for QA of the assignments that would be created; either to ensure correctness and consistency or to remove duplicates/redundancy In many cases, the person in the field needs to report on issue associated with an asset; either by editing the asset itself or by creating a related record associated with the asset.  Both of these are not capabilities we plan to support in Workforce Rickey's reply has several good points that I'd like to elaborate on: You can use the Workforce web application on a mobile device if your Dispatchers need the ability to create new assignments while in the field. We do recommend using Collector or Survey123 to perform this type of field data entry; this allows your workers to report issues they see in the field and associate that information with an Asset if needed. This also supports the ability for the information to be QA'd before it is used to create a new work assignment. Craig ... View more

Adam, We're working on support for ArcGIS Enterprise 10.5 and are targeting it for late Q1. Craig ... View more

Frederic, Not at this time, it is in our roadmap but is part of the longer term road map; at this time it's not assigned to any of the releases we have planned for 2017. Craig ... View more