Latest Contributions by AndrewSakowicz

It seems like you are raising several points: Alert thresholds recommendation.  For this, we’d need to look at a historical data and define a baseline.  If you have few services, you can use UI.  If more, perhaps Excel Report would be more effective, see https://community.esri.com/t5/arcgis-monitor-blog/excel-report-for-arcgis-monitor/ba-p/1291933 Dynamic baselining.  This feature is on the product road map.  Percentile stats.  This feature is on the product road map “Root cause analysis” .  Several analysis improvements will be available in upcoming 2023.3 and in 2024.  We’ll share some examples of analysis to help with troubleshooting availability, errors, performance, resource utilization and load ... View more

What was interesting that it looks like you were able to get some metrics, but not others.  I'd expect with no permissions, you'd be getting a cim error.  Anyway, glad this is working for you. ... View more

Thanks for sharing.  Glad you were able to resolve it.  FYI, also covered in the help docs: https://doc.arcgis.com/en/monitor/latest/get-started/windows/register-windows-hosts.htm https://doc.arcgis.com/en/monitor/latest/get-started/windows/enable-permissions-for-wmi-cimv2.htm     ... View more

please verify using windows tools, e.g. perfmon, that windows CPU metric is available. See my previous post. ... View more

to clarify, can you provide a screenshot of 1. Host>overview  2. Host>Metric filtered by CPU   ... View more

this sounds like some windows counters might be corrupted, see related  https://community.esri.com/t5/arcgis-monitor-questions/windows-host-component-record-only-memory-metrics/m-p/1343125#M1384   ... View more

@IrisHadarStltd ,  Note, the instances used and saturation reported by ArcGIS Monitor are approximation of Instances in Use, not Instances Running (which is measured by arcsoc.exe process), see below:   Also, the response time degradation you showed is present during time where there are 11 instances (the right side of the chart, after 10).  So this degradation does not correlate well with the arcsoc.exe process.  This performance fluctuation could be due to different request/response, e.g. different size of the features fetched and not instance saturation.  To verify it, you'd need to set logs temporarily to verbose and verify elapsed time and features returned. One potential explanation of your case of  higher instances running during this time and low instances in use might be the result of the previous spike (e.g. 8:00) and these idle instances are waiting to be recycled down.  This is controlled by The maximum time an idle instance can be kept running (default 1800 sec), see https://enterprise.arcgis.com/en/server/latest/publish-services/windows/tuning-and-configuring-services.htm To diagnose it, please provide request rate, request received and request failed for this time and 1 hour before.  Also, any chance min max setting where changed around that time?  Finally, please take a clear screenshot (the images you shared difficult to read) or if easier, please email Excel Report to me? ... View more

It sounds like you may need to rebuild windows counters.  Please see: https://enterprise.arcgis.com/en/monitor/10.8/administration/troubleshoot-counter-problems.htm https://learn.microsoft.com/en-US/troubleshoot/windows-server/performance/manually-rebuild-performance-counters   ... View more

@MarieCline_Delgado , the 10/20/2023 11:37:06 issue looks very much like it was an incorrect host address. Did you correct it between 10/20/2023 11:37:06 and 10/20/2023 02:58:44? For the 10/20/2023 02:58:44 issue, please verify you use the latest, version 20231012.2 from https://prof-services.maps.arcgis.com/home/item.html?id=f9c3e2864054444fb87e54575b11a96a . Also, verify in  ArcGIS Monitor that Memory Available and CPU Utilized chars have data for this time. ... View more

@MarieCline_Delgado , please double check host_address in your input, as per doc:    ... View more

@MarieCline_Delgado , please verify your input.  Note you'll have to provide correct client , referer: "arcgis_server":{ "server_admin_url": "https://xxxx:6443/arcgis", "token_url": "https://xxx:6443/arcgis/admin/generateToken", "client":"referer", "referer":"referer-value", "username": "xxx", "password": "xxx", "password_encoding": false, "host_address":["xxx"]   ... View more