Latest Contributions by DerekLaw

‎03-05-2025

All, UPDATE: the ArcGIS Monitor 2024.1.1 patch that addresses this issue is scheduled for release on March 20. Thanks for your continued patience,

‎03-05-2025

All, UPDATE: the ArcGIS Monitor 2024.1.1 patch that addresses this issue is scheduled for release on March 20. Thanks for your continued patience,

‎03-05-2025

Hi @JasminePrater, Posting in case other users see your post, it looks like other community members have answered your question in your other similar topic thread, Where to Enter Script to Install Monitor Database in PostgreSQL 16

‎03-02-2025

Esri Canada just published their latest Spatial Report podcast interview featuring ArcGIS Monitor. Specifically they talk with Derek Law to learn what's new in the 2024.1 release. Watch the 7 min video to learn more. Esri Canada Spatial Report: Episode 23 – ArcGIS Monitor Esri Canada Spatial Report E23.png

‎02-28-2025

Hi @Esri_GIS, > Did you have an update from the monitor team regarding the patch to fix this issue? The Monitor Dev team is working on the Monitor 2024.1.1 patch and we expect it to be available sometime in March. As I mentioned in my earlier in this thread, I will post an update on its release when I am ready to share. > Also, is there an Esri BUG number that I can reference for support? The Monitor 2024.1.1 patch will address several bugs (this is why it's taking some time to release). Please contact Tech Support and submit your issue, they will link it to the appropriate bug after reviewing it. Hope this helps,

‎02-28-2025

Hi @AngeloTroiano, 1. What release of ArcGIS Monitor are you using? 2. When you say "open arcgis monitor" - do you mean signing into the web app? or something else? It's not clear to me, because you refer to adding a database. Do you mean configuring the AM database or just registering a database to collect data from? 3. Can you please post a screenshot of the error message?

‎02-28-2025

Hi @René_Ténière, Sorry for the late reply, I was working at the Esri Federal GIS conference this past week in DC. I have not seen this error before, is there anything special about the CA certificate that you're using? Can you please open a case with Esri Tech Support so they can help you look into this further? Hope this helps,

‎02-21-2025

Hi @René_Ténière, Apologies for the late follow up. Yes, we do have a partial update on this item. In ArcGIS Monitor 2024.x, under the Monitoring page > Components subtab - Monitor will display in the components table: i) the license expiry ii) the CA certificate expiry for enterprise portals and ArcGIS Server sites. MonitoringPage.png We are working on enabling alerting for both these properties in a future release. Hope this helps,

‎02-21-2025

Hi @HazelRiordan, > When I updated my ArcGIS Monitor from 2024.0 to 2024.1, the updated version did not reflect in ArcGIS Monitor under Administration > License. This is expected behavior. We don't update the ArcGIS Monitor license file for minor releases, only major releases. FYI: You can check the release version of ArcGIS Monitor by clicking your profile in the upper right corner of the web app, ReleaseVersionInMonitor.png Alternatively, you could also navigate to Monitoring page > Agents and this will display the AM Agent release versions, AMAgents.png Hope this helps,

‎02-20-2025

Situated on the eastern side of Pittsburgh, the Municipal Authority of Westmoreland County (MAWC) serves approximately 125,000 water customers and more than 30,000 sewer customers. Over the past 7 years, MAWC has adopted ArcGIS Enterprise, GIS applications and automated processes to streamline workflows and enhance data analysis and communication capabilities. Their GIS enterprise environment has expanded to include more than 300 named users and more than 50 distinct GIS applications. This complex infrastructure occasionally experiences performance issues or downtime caused by various problems, from server-related problems to connectivity issues. To tackle these challenges, EBA Engineering, Inc. (EBA), an Esri partner, implemented Esri’s ArcGIS Monitor software, a robust tool designed to evaluate the health and performance of enterprise GIS systems. ArcGIS Monitor helps troubleshoot performance issues at the Municipal Authority of Westmoreland County EBA_ArcGISMonitor_StoryGraphic.png

‎02-20-2025

All, Can you please contact Esri Tech Support so they can investigate further and reproduce the issues you're encountering? Thanks.

‎02-20-2025

Hi @WhitneyLoy, We apologize for the issues that have occurred with recent ArcGIS Monitor releases. We are working on improving the QA testing for future releases. If you would like to discuss further, you are welcome to reach out directly ([email protected]). Hope this helps,

‎02-19-2025

Hi @Martijnde_Boer, Can you please check the HTTP communication settings in ArcGIS Monitor? Please navigate to Administration page > Server subtab > HTTP communication settings. Is the HTTPS Only property enabled? Is the HTTP Strict Transport Security option enabled? Settings.png Please see this help topic, Enforce strict HTTPS communication > does anyone know when BUG-000174232 will be fixed? It looks like this was submitted on 2/11/2025 and is still being reviewed by Tech Support. Hope this helps,

‎02-19-2025

Hi @Hannah24, > Could you kindly confirm if this is the correct issue to be tagged? Yes, that's the issue. > Also, could you please provide any estimated timeframe for fixing this issue? The team is working to address several bugs for the Monitor 2024.1.1 patch. We're expecting to have it ready for early March timeframe. > In case it might take a while, would you recommend reverting to the previous version 2024.0? It's really up to you. > Could you please let me know if there have been any schema or data structure changes in the PostgreSQL database with this latest release? Yes, there were some internal schema changes in the AM database.between releases. > .... would it be necessary to restore the PostgreSQL database if we decide to revert? Yes. In the upgrade help documentation, we state that you should create a backup of your AM database before upgrading to the new release. Hope this helps,

‎02-19-2025

HI @LachlanWainwright, The team is working to address several bugs for the Monitor 2024.1.1 patch. We're expecting to have it ready for early March timeframe. Thanks for your patience. Hope this helps,

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My Ideas

Latest Contributions by DerekLaw

Re: ArcGIS Monitor 2024.1 Portal Item and Group Counts Wrong - too high

Re: ArcGIS Monitor 2024.1 Instance Saturation Percentage for ArcGIS Services all at zero

Re: No Monitor Database

Esri Canada Spatial Report featuring ArcGIS Monitor

Re: 2024.1 ArcGIS Datastore Invalid Version: 11.3.0.51575

Re: Error Arcgis Monitor license is invalid

Re: How to configure and receive alerts in ArcGIS Monitor 2023?

Re: How to configure and receive alerts in ArcGIS Monitor 2023?

Re: Version not updated to 2024.1

ArcGIS Monitor helps troubleshoot performance issues at the Municipal Authority of Westmoreland County

Re: Bogus alerts after upgrade to 2024.1

Re: ArcGIS Monitor 2024.1 Instance Saturation Percentage for ArcGIS Services all at zero

Re: arcgis monitor 2024.1 failed to add server with message Check credentials, unable to return user access level

Re: 2024.1 Individual Service Metrics Missing

Re: ArcGIS Monitor 2024.1 Instance Saturation Percentage for ArcGIS Services all at zero

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