Situated on the eastern side of Pittsburgh, the Municipal Authority of Westmoreland County (MAWC) serves approximately 125,000 water customers and more than 30,000 sewer customers. Over the past 7 years, MAWC has adopted ArcGIS Enterprise, GIS applications and automated processes to streamline workflows and enhance data analysis and communication capabilities. Their GIS enterprise environment has expanded to include more than 300 named users and more than 50 distinct GIS applications.
This complex infrastructure occasionally experiences performance issues or downtime caused by various problems, from server-related problems to connectivity issues. To tackle these challenges, EBA Engineering, Inc. (EBA), an Esri partner, implemented Esri’s ArcGIS Monitor software, a robust tool designed to evaluate the health and performance of enterprise GIS systems.
ArcGIS Monitor helps troubleshoot performance issues at the Municipal Authority of Westmoreland Coun...
