Latest Contributions by DerekLaw

‎04-16-2025

HI @IDOTAdmin, > ... today I noticed a gap in the analysis view. By "gaps" do you mean the "empty" timeslots, such as at 12:30 and at 1:25? So your expectation is to see some data points at these timeslots, right? This behavior is really odd. Some things to try to troubleshoot: Can you please restart your AM Agent service on the host machine; Can you please manually run the ArcGIS Server component's Metrics observer; (navigate to Monitoring page > select the ArcGIS Server component > Observers > select the Metrics observer > View observer details > Run Observer) When change the serial chart display option to line type, do the data points appear? Hope this helps,

‎04-16-2025

Hi @ZahidMia, > However it is registered as Type: Database and Subtype: SQL Server, can't see any geodatabase subtype. Are you sure the SQL Server database you registered with ArcGIS Monitor is an enterprise geodatabase? This indicates that Monitor is not seeing the geodatabase repository tables that should be in the SQL Server database. > Is there any separate workflow to register the database as Geodatabase No, registering a database or enterprise geodatabase with Monitor is the same. And Monitor will detect which type it is. Please contact Esri Tech Support and ask them to help you investigate further if you're certain the SQL Server database is an enterprise geodatabase. Hope this helps,

‎04-16-2025

Hi @EricJohnson-HDR, > Wondering if the Y axis "scale" can be adjusted? It is not possible to adjust the X and Y axes of serial charts in ArcGIS Monitor. Right now, the behavior of the serial chart is to autoscale value ranges based on the input data. Sorry. Please submit a feature enhancement request in the ArcGIS Monitor Ideas forum. If you want more precise control on how the data values are displayed, you could put the components into a collection, then enable their metrics as a feature layer and show the data in ArcGIS Dashboards (which offers more options for data visualization). Hope this helps,

‎04-15-2025

Hi @dimesv,. > I have installed an ArcGIS Monitor Agent on the ArcGIS Data Store spatiotemporal virtual machine and have login to ArcGIS Monitor and am trying to register the component. ArcGIS Monitor does not support collecting metrics on the ArcGIS spatiotemporal Data Store. It only supports collecting metrics on the ArcGIS relational Data Store. See help topic, Register ArcGIS Data Store Hope this helps,

‎04-15-2025

Hi @psugamele_wt, > If detailed logs were available, it would be easier to diagnose the issue ... In the ArcGIS Monitor web app, please navigate to the Administration tab > Logs subtab. You may want to change the log settings to 'debug' or 'verbose', then attempt to register an AM Agent with AM Server. I'm unsure if you will get any helpful information, but please give it a try. > Could there be additional ports that need to be opened on the firewall or Security Group to allow proper registration? If the other 18 Windows hosts were able to register with AM Server, then I don't believe so. Hope this helps,

‎04-15-2025

Hi @psugamele_wt,, Is there anything different (configuration-wise) between the 7 Windows hosts that are not registering with AM Server vs. the 18 Windows hosts that you were able to register with AM Server? In your 2nd screenshot "monitor_agent_register.jpg", the error message "Unable to connect to target server" when you try to register AM Agent with AM Server, suggests that there's a communication issue between them. Likely cause is that port 30443 is not available. However, I know in your first screenshot "test_connection_monitor_server.jpg", it suggests that port is open. Which machine did you run the test connection from? On the host machine with AM Agent, can you open a command prompt as administrator and run, telnet [monitor_server_hostname] 30443 Does it return a valid connection? or does it return a "Could not open a connection to the host" error? Hope this helps,

‎04-15-2025

Hi @NicolasNi1977, > ... however, all feature services are still displaying no data. Additionally, the ArcGIS Server Observer is also not showing any data. I'm not clear on what you mean. Are you saying after upgrading to Monitor 2024.1.1, your registered feature services are no longer reporting any data? What do you mean by the "ArcGIS Server Observer is also not showing any data" - which observer? Inventory? Metrics? Can you please elaborate? - Which release of Monitor did you upgrade from? - Were metrics being reported for the feature services before the upgrade? - Is this for all registered ArcGIS Server sites with Monitor, or just some of them? - What release of ArcGIS Server is showing this behavior? - Can you provide some screenshots or error messages?

‎04-11-2025

Hi @ZachBodenner, Does the SQL Server account that you're connecting to the enterprise geodatabase with, have the following: "To monitor a geodatabase, the SQL Server user account's default schema must be the same schema in which the geodatabase system tables are stored." This is in the help topic I referenced in my previous post. Hope this helps,

‎04-10-2025

Hi @ZachBodenner, I've glad to hear you were able to register the database. > ... the gdb metrics (gdb_version, gdb_connections, etc) are not coming through as options when I try to set up the expressions I don't mean to state the obvious, but are you sure you registered an enterprise geodatabase (that is implemented on SQL Server) and not just a "regular" SQL Server database? The gdb_ metrics are only available for enterprise geodatabase components and not "regular" databases. Does the new different account that you used to register the database component with Monitor, does it have the correct access permissions to view the enterprise geodatabase? Hope this helps,

‎04-09-2025

Hi @LouEarly, > I've attempted to unregister the agent, uninstall and reinstall with no success. To confirm that you've completely removed AM Agent from the machine, after running the uninstaller wizard, Can you please navigate to C:\Program Files\ArcGIS\Monitor in Windows Explorer and ensure the folder labeled "Agent" is completely removed? Then try to install AM Agent again. Hope this helps,

‎04-09-2025

Hi @ZachBodenner, Have you confirmed that all the prerequisites to register a SQL Server database/geodatabase with Monitor have been met? Hope this helps,

‎04-08-2025

Hi @EricJohnson-HDR, Thanks for sharing the additional info. Just to be clear, you're running: - AM Server 2024.0 and AM Agent 2024.0.1, right? FYI in ArcGIS Monitor 2024.0.1 we fixed a bug related to AM Agents disconnecting from the AM Database when it becomes unavailable. > Assume if I have to remove the current components and reconnect, I will loose all my Collections, Dashboards (analysis), tags etc? If you unregister components in Monitor, your collections and analysis views will remain but will be empty. If you re-register them, then data collected previously will be unavailable. Please open a case with Esri Tech Support so they can help investigate further.

‎04-08-2025

HI @EricJohnson-HDR, > Monitor server is not connecting to any hosts. ... "ArcGIS Monitor Agent is not ready" Did you also install AM Agent on the same machine as where you installed AM Server? I am wondering if you're upgrading from ArcGIS Monitor 2023 to 2024 (which has a different deployment architecture). Or was ArcGIS Monitor 2024 running normally, then this message appeared suddenly? Side note: recommend you upgrade to the latest ArcGIS Monitor 2024.1.1 release - which includes many bug fixes over the 2024.0.1 release. Hope this helps,

‎04-07-2025

The Esri Energy Resources GIS (ERGIS) 2025 Conference will be held in Houston, Texas on April 29–May 1. It is the premier event for the energy community to explore the latest trends, GIS technology, and innovative success stories. Learn more about the event here. To learn more about ArcGIS Monitor at ERGIS 2025, attend the demo theater presentation: ArcGIS Monitor – Increasing System Resiliency Wed Apr 30 | 2:30 pm CDT | Hall B3 | GRBCC To effectively manage and operate your GIS, you need measurable information about how the system is running and performing. Join us to learn how ArcGIS Monitor helps to maximize your enterprise GIS investment by proactively identifying system issues and providing timely and actionable insights on status, availability, usage, system performance and resource utilization. There will also be a user presentation, ArcGIS Monitor, Pulling Back the Curtain on Enterprise GIS Tues Apr 29 | 4:15 pm CDT | Grand Ballroom B | GRBCC Williams IT GIS is using ArcGIS Monitor to pull back the curtain on Esri Enterprise GIS. ArcGIS Monitor provides holistic system monitoring of your enterprise GIS and its underlying infrastructure. It is an Esri Enterprise GIS web-based product designed to collect metrics, analyze & optimize the health of your enterprise (GIS) implementations. If you would like to meet to discuss ArcGIS Monitor and/or would like to share your product feedback, please reach out to Derek Law ([email protected]) and we can set-up a meeting during the conference. You can also look for Derek in the ERGIS expo area. Hope to see you there!

‎04-04-2025

Hi @MichaelJenkins, I think you answered your own question. If there's value using ArcGIS Monitor to see the metrics on behaviors of the Dev environment, then go for it. I don't think I have anything to add. Hope this helps,

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My Ideas

Latest Contributions by DerekLaw

Re: 2024.1 Individual Service Metrics Missing

Re: ArcGIS Monitor: Analysis Elements for Enterprise Geodatabases

Re: Chart options in Analysis\Views

Re: ArcGIS Monitor Fails to Register ArcGIS SpatioTemporal Data Store Component

Re: ArcGIS Monitor 2024.1 Windows Host does not connect to Monitor Server after upgrade

Re: ArcGIS Monitor 2024.1 Windows Host does not connect to Monitor Server after upgrade

Re: Monitor 2024.1 missing Service Request data (number of requests, response times, etc)

Re: question for SQL component registering

Re: question for SQL component registering

Re: New version of application already installed.

Re: question for SQL component registering

Re: Monitor 2024.0.1 - All monitored hosts are disconnected

Re: Monitor 2024.0.1 - All monitored hosts are disconnected

ArcGIS Monitor at ERGIS 2025

Re: ArcGIS Moniotr Dev / Prod architechture

ArcGIS Monitor 2025.1: Complete system insight as ...

ArcGIS Monitor User Group Meeting #7 - Sept 16, 20...

Re: Roadmap to Get Started with ArcGIS Enterprise

What new ArcGIS Enterprise administrators need to ...

What new ArcGIS Enterprise administrators need to ...

Wildfire Response GIS

Esri Forestry Group (EFG)