Latest Contributions by DerekLaw

‎05-22-2025

Hi @ChrisRobinsonCOF and @ChaseBarnard, > Has something changed since 2023.3.1 which would have changed how those were drawn? Yes. In Monitor 2023.x, the chart rendering would connect two contiguous data points and draw a line to "connect" them, even if there was a null data point between them. In Monitor 2024.x, this was changed - now if there are two contiguous data points, and there is a null data point between them, a line is not drawn between the two points to "connect" them. Hence the appearance of a "gap". I hope this makes sense. > Since this is expected behavior, do you want me to forgo submitting a ticket? Since this behavior is expected, no need to open a support ticket. Hope this helps,

‎05-18-2025

In April 2025, Williams Energy presented a session on ArcGIS Monitor at the Esri 2025 Energy Resources GIS conference in Houston, Texas. @SteveMcCarthy discusses how ArcGIS Monitor helps him manage Williams' ArcGIS Enterprise deployment and shares screenshots of his Monitor analysis views. You can learn more in William's ArcGIS Monitor user success story, Keeping an Eye on the Future with ArcGIS Monitor. You can view his presentation by downloading the PDF file.

‎05-16-2025

Hi @ChrisRobinsonCOF and @ChaseBarnard, Can you both please open a case with Esri Tech Support so they can take a closer look? As I mentioned, I have seen this behavior before (only with Enterprise 10.9.1 sites), but it was intermittent. We were unable to consistently reproduce this behavior - so I am hoping Support can document your respective environments. Sorry. EDIT: After discussing this thread with a colleague, in @ChrisRobinsonCOF's case - he thinks the behavior in the screenshot provided is expected. The serial charts shows time periods of "empty" average response time, which suggests there are no responses being sent (likely because of no requests), in which case, the average response time for these same time periods would also appear "blank". Monitor does not show a value of "zero", but null data. For @ChaseBarnard's screenshot - we're unsure if the requests received serial chart is showing the same web services, as those in the average response time chart. Maybe you can double check if you might be seeing the same behavior as described in Chris' case? Hope this helps,

‎05-16-2025

Hi @ChrisRobinsonCOF, Can you please try and re-start the AM Agent services on their respective host machines? Just curious: what release of ArcGIS Enterprise are you seeing this behavior on? I've seen similar behavior when Monitor is collecting data from an Enterprise 10.9.1 site, but it's been very inconsistent and hard to reproduce. Hope this helps,

‎05-15-2025

Hi @HarunJoeVellikkara, Currently ArcGIS Monitor only supports collecting metrics on the ArcGIS Data Store (relational). It does not support the TileCache Data Store. Sorry. Please post a feature enhancement on the ArcGIS Monitor Ideas forum. Hope this helps,

‎05-15-2025

Hi @ElviaCortes, That's good to hear. I was going to ask that you please check the ArcGIS Monitor config-store information in your Windows user profile next. But you already found the location. Great.

‎05-14-2025

Hi @ElviaCortes, > My issue is when I started adding my agents again, I am unable to register them with the new machine. It says that Agent is already registered. Can you please try and re-register the AM Agent, including the --agent-id flag? If the agent is already present in ArcGIS Monitor Server, then you need to include this flag, followed by the ID of the agent in question. You can find the agent ID by going to ArcGIS Monitor Server > Monitoring > Agents, and enabling the ID column: To re-register the agent, the command should look like this: ./arcgis-monitor-agent.exe admin:system:register --server-url https://agmserver:30443/arcgis --username admin --password MyPassword!1 --agent-id 2 Hope this helps,

‎05-12-2025

Hi @PrasanthRamachandran2, > During Dev Summit 2025, there was a conversation around the new release of ArcGIS Monitor, which will be released in March 2025. To clarify, at Esri DevTech 2025 conference, we were saying there would be an ArcGIS Monitor 2024.1.1 patch release. It was released on March 20, 2025. Not a new release version. > ... if anyone from ESRI can share an update on the new release of ArcGIS Monitor? The next release will be ArcGIS Monitor 2025.0 and it is scheduled for mid-June release. Hope this helps,

‎05-12-2025

Hi @HazelRiordan, Please contact Esri Tech Support and open an issue so they can help you investigate further. I'm guessing this is likely related to a permissions issue.

‎05-09-2025

Hi @B_Franey, The error message suggests that there was an older release of the ArcGIS Enterprise software installed on the host before. Suggest you verify that the earlier Enterprise release software was completely removed/uninstalled from the host. Hope this helps,

‎05-09-2025

Hi @Oiligriv, Can you please contact Esri Tech Support and open a case so they can help investigate further?

‎05-09-2025

Hi @HazelRiordan, Can you please provide more information about the storage component? Is it a Windows or Linux machine? Is it on-premise or perhaps in a Cloud environment? Was it added as part of another component you registered with Monitor?

‎05-09-2025

Hi @NCOneMap, I appreciate you sharing the additional context. Please contact your Esri account manager/tech advisor and let's try and schedule a meeting so I can learn more about your requirements. Or you're welcome to email me directly ([email protected]) and we discuss this item more. Hope this helps,

‎05-09-2025

Hi @KarinAhlén1, Please upgrade to the latest ArcGIS Monitor release 2024.1.1, to ensure you have the latest fixes. > It would be nice to get some understanding about these drops, why they are happening ... After upgrading, if the behavior persists - please contact Esri Tech Support so they can help investigate further. It is difficult to try and diagnose/assess the issue via the discussion forums. Hope this helps,

‎05-07-2025

ArcGIS Monitor optimizes your ArcGIS Enterprise implementation by collecting key metrics on health, performance, and usage. This is the thirs ArcGIS Monitor user group meeting! June 17, 2025 | 9 AM (Pacific Time) Register Today What to expect: In this third user group meeting, Marlon Amaya and Marlon Straker from Esri Technical Support will discuss the top common issues that ArcGIS Monitor users encounter. They will also outline troubleshooting strategies to resolve issues related to ArcGIS Monitor installation, component connectivity, and other common errors. This is an intermediate-level presentation. Attendees should have a solid foundation in ArcGIS Enterprise and working knowledge of ArcGIS Monitor. Meet our guest speakers: Marlon Amaya, Enterprise Technology Lead Marlon A. has been at Esri for almost five years. Prior to being in the Technology Lead role, he was a technical support specialist, helping customers using enterprise geodatabases with ArcGIS Server, traditional and branch versioning, and ArcGIS Utility Network. Marlon Straker, Support Engineer Marlon S. has been at Esri for more than three years. He supports ArcGIS Enterprise and its extensions, including ArcGIS Notebooks, ArcGIS Workflow Manager, ArcGIS Network Analyst, and others. Join us to learn from and connect with fellow ArcGIS Monitor users. We look forward to seeing you there!

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My Ideas

Latest Contributions by DerekLaw

Re: Missing metric data on line charts

ArcGIS Monitor, Pulling Back the Curtain on Enterprise GIS - User presentation

Re: Missing metric data on line charts

Re: Missing metric data on line charts

Re: ArcGIS Monitor Fails to Register ArcGIS SpatioTemporal Data Store Component

Re: Error of Agent is already registered

Re: Error of Agent is already registered

Re: Is there going to be a new version of ArcGIS Monitor?

Re: Drive Capacity Matrix say "No data available"

Re: Error registering AG Data Store 11.3 (Relational) with ArcGIS Monitor 2024.1.1

Re: Agent disconnected on Monitor 2024.1.0

Re: Drive Capacity Matrix say "No data available"

Re: ArcGIS Monitor Registering Agents in an Autoscaling Environment

Re: Monitor loses connection to host machines at the same time every evening.

ArcGIS Monitor User Group Meeting #3 - June 17, 2025

UPDATED: ArcGIS Enterprise Hardening Guide - June ...

Re: ArcGIS Monitor’s ArcGIS Server Inventory Obser...

ArcGIS Monitor at Esri 2026 User Conference

Re: Analysis Views for Services in ArcGIS Monitor ...

Re: ArcGIS Monitor’s ArcGIS Server Inventory Obser...

Wildfire Response GIS

Esri Forestry Group (EFG)