Latest Contributions by ZhifangWang

Hi @abureaux , @RobBlash , The fix to the issue "An error occurred when packaging due to timeout." is available on the Survey123 website, you should be able to print hundreds of reports in one job now. Please let us know if you still observe any issue during your workflow. Thank you again for your feedback. ... View more

Hi @Katie_Clark , This is not a known issue in our radar. Can you please provide more information about the issue for us to better understand it? For example, Does this issue occur to only .pdf format report or only .docx format report or both? If .docx report can reproduce the issue, does changing the table size or clicking the blank image area can display the image? How frequently does this issue occur to your report workflow?   In addition, assuming your XLSForm is like below, Can you please try something below, put the start and end tags out of the table, that makes each photo a separate 2-row table rather than 2 rows inside a single table to see if this helps avoid the issue?   Thanks, Zhifang ... View more

Hi @Daniel_Perkins , Displaying multiple geometries on a single map is also available in an individual report. You can find the `${location | where:"status='broken' !important" | map:"<itemID>" | size:400:300}` example which displays all geometries where status='broken' under the Map questions section in the help topic. Would you mind sharing some context of your geopoint question/survey/XLSForm and what you want to achieve?  ... View more

Hi @DerekPhyn , The fix to this issue is available on the Survey123 website now. Thanks again for your feedback! Also, thank you for the suggestion, we will take this as a chance to enhance our testing workflow and make the product better.   Thanks, Zhifang ... View more

Hi @rsun_TQB , The fix is planned for 4/25 (PDT) since it needs to be coordinated with other fixes. Thanks for your understanding. ... View more

@abureaux , If your survey that can reproduce the issue was created from blank (with no value for submission_url), would you mind sharing the XLSForm file and the report template file with us so we can understand the issue better? If possible, you can attach files here or send them to zwang#esri.com (replace # with @)   ... View more

@rsun_TQB , We had a fix to this issue installed on the Beta website https://survey123beta.arcgis.com , can you please test if it works for your workflow? If everything goes well, we plan to apply the fix to the production website early next week.   ... View more

@jvarasanz @KenBouchard @ChelseaRozek , We had a fix to this issue installed on the Beta website https://survey123beta.arcgis.com , can you please test if it works for your surveys?   ... View more

@LeDangNguyen  @CristianChavarini , We had the fixed installed on the Beta website https://survey123beta.arcgis.com , can you please test if it works for your surveys on the beta website? If everything goes well, we plan to apply the fix to the production website next week. ... View more

@lannguyentl @LeDangNguyen @KyleWeaver @abureaux @Andrew-Bowne @CristianChavarini , After investigation, we found this issue relates to "relationships between multiple layers" in the behind feature service, I assume your surveys are created from existing service that has relatively complex relationships, although the survey itself may involve only one layer in the service. In this case, we need your help to test the fix to ensure it can work for your workflow. We had the fixed installed on the Beta website https://survey123beta.arcgis.com , can you please test your surveys on the beta website? If everything goes well, we plan to apply the fix to the production website next week.   Thanks, Zhifang ... View more

As mentioned by James here, we have rolled back yesterday's update. The report service should work as previously now on the Survey123 production website. However, the issue should still be reproducible on the current Survey123 Beta website (https://survey123beta.arcgis.com), it would be helpful if you could share the XLSForm and report template files with me or James Tedrick, or contact Esri Support Service to report this issue so that we can apply the fix to this issue before our next update. ... View more

The issue only affects the report capability and does not affect the web app or the field app when collecting data. It may relate to a change that parses relationships between layers. Although it is directly related to the report template, it can only help us when we have both the XLSForm and the report template file to reproduce the issue. ... View more