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John, So you went to the item details page, and clicked the Open button and chose the Download option? And you saw the error message? If you are trying to use the URL directly like mentioned above: "http://www.arcgis.com/sharing/rest/content/items/<itemId>/data" and, for example, embed it in a website, it won't work unless you write code to authenticate the user. Thanks, Mike
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05-28-2013
01:58 PM
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John, The URL would not be different. Because the document is stored in ArcGIS Online, the same sharing rules apply. If you share the document with the organization, then only members of the organization will be able to view it. If they are viewing from the ArcGIS.com website, they can go to the item, click the Open button to download a copy of the PDF. If you are writing your own application to access the PDF, then your app will have to authenticate the user, then use a token to access the PDF item. hope this helps, Mike
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05-28-2013
08:23 AM
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The Map Viewer in ArcGIS Online will only get you so far. You could define an interactive filter on your postal code layer (available from the context menu of the layer), and then display a table of the matching records, but this would be a bit hidden for someone using the map. It sounds like you'll need to write your own application to do this. I'd suggest checking out the various API references. http://developers.arcgis.com/en/javascript/ http://resources.arcgis.com/en/communities/silverlight-api/ http://resources.arcgis.com/en/communities/flex-api/ Thanks, Mike
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05-28-2013
08:15 AM
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Vilmantas Alekna, There isn't a specific item in ArcGIS Online for reporting feedback on the Light Gray Canvas basemap, so you can just post what you notice in these forums. Thanks, Mike
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05-28-2013
08:09 AM
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it's working without problem now. I'm not sure what the issue was. Thanks, Mike
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05-24-2013
12:53 PM
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Yes credits and caching are related in that it costs credits to create a cache. By attempting to cache all 20 levels, depending on the extent of your data, you could be creating millions of tiles. The cost for tile generation is 1 credit per 1000 tiles. So generating a million tiles would cost 1000 credits. There is a Manage Tiles option on the item details page of the service. From here, you can selectively build tiles for the scales you need. The larger the scale, the more tiles will be created. The system will show you how many tiles will be required for each scale. ArcGIS Online currently supports two types of hosted services: Tiled map services and feature services. Depending on how you intend to use your data and how much there is, you may consider creating a feature service instead of a tiled service. In ArcMap, during the publishing process, you would check the Feature Access capability and uncheck Tiled Mapping. Feature services have a different set of abilities, so it would be worthwhile to learn about it to make sure it suits your needs. Thanks, Mike
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05-24-2013
08:19 AM
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it sounds like there may be a problem with the shapefile. Can you share the ZIP file here? Thanks, Mike
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05-24-2013
07:47 AM
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This is true. It's a side effect of how we edit data. When you symbolize with unique values, we use those values by default when editing. So for example, if you symbolize based on type of tree, and you have tree type codes of 1, 2 and 3, and you change the legend label to show orange, grapefruit and lemon tree, we will show these values associated with the types you can add when editing the data instead of the tree code number. Thus, the label displays as the attribute value too to match. The fact that the table is not reflecting this seems like a bug to me. We should probably be consistently displaying the same value. It's unlikely that we'll expose a configuration option for this on the popup configuration. Thanks Mike
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05-23-2013
03:28 PM
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In general, scale is not preserved when you print from the ArcGIS.com map viewer. Instead, we preserve the extent. Thus, likely the map will be zoomed out to fit the extent in a (likely) smaller print area. Given that the print map display is roughly 8" x 6", I have found that you can preserve the scale if you make the interactive map display area equal to or smaller than this. It may take a few attempts to get the map centered right in the print view. Mike
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05-23-2013
03:18 PM
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How are you adding the feature service to the map? Here's how I do it. Start ArcMap. From the catalog window, go to My Hosted Services and find the service (you may need to sign in to arcgis online). Find the feature service you want to add. Drag it onto the map. You should see a group layer in the map Right click on the group layer and select Edit Features>Create local copy. You should now have a local copy for editing. FYI, with a feature service, you can access the entire service with all of its layers or the individual layers inside the feature serivce. If the URL you specify to the service has, for example, \0, \1, \2, at the end of it, these are specific layer references. If you want to access the entire service, don't append the number. Thanks, Mike
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05-23-2013
02:45 PM
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Well, it's on the list for our next update at the end of June. However, the list is long, so no guarantee. Thanks, Mike
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05-23-2013
10:17 AM
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You have set up 20 levels of detail for this tiled service. Did you intend to have that many? you will be generating potentially a large cache. Did you actually build the tiles? Did you publish this data from ArcGIS Desktop? Thanks, Mike
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05-22-2013
03:44 PM
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My guess is that the data is actually larger than you think. For example, if you have polygon or line data, the number of vertices per line impacts the drawing, as each vertex has to be drawn. What type of data do the layers reference? If you loaded in a shapefile, you can try the generalize data option when adding the layer to the map. Can you share the URL of the web map here? Mike
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05-22-2013
03:41 PM
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This is a bug. It will be addressed in our next update in June. Thanks, Mike
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05-21-2013
03:25 PM
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Explorer Online downloads the entire image and displays it as a thumbnail. Ideally, we'd generate thumbnails of uploaded photos so they can be viewed without a large download. Presently, arcgis.com requires a download to view the image. Where is your feature service running? Is it a hosted feature service or ArcGIS Server feature service? One point worth mentioning is that attachments to feature services are stored as blobs in the database. If you're using a hosted feature service, the current credit consumption rate is 2.4 credits per 10 MB per month. Typically, the geometry of features doesn't take up that much space. However, when you start adding photo attachments, you can quickly enlarge the amount of database storage you consume. Consider many mobile devices take pictures at 2MB in size or larger. thanks, Mike
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05-21-2013
01:52 PM
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