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We should allow FTP URLs. We'll get this fixed for our next update. Thanks, Mike
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05-21-2013
01:40 PM
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I'm seeing an error parsing the KML...we'll have to take a look. Thanks, Mike
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05-21-2013
01:19 PM
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How are you adding your data to the map? What kind of layer are you using? A hosted feature service? ArcGIS Online stores data in UTC. So any data you upload is assumed to be in UTC. When viewed in a browser, the browser will adjust the time to local time. See if these posts help. http://forums.arcgis.com/threads/34299-Web-Map-shows-wrong-quot-beach-sampling-date-quot-in-popup-window http://forums.arcgis.com/threads/67212-With-popups-from-CSV-upload-Date-gets-bogus-time-stamp-Time-is-missing?highlight=utc Mike
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05-21-2013
01:15 PM
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After searching arcgis.com for your items, I found a CSV, a hosted tile service and a hosted feature service. You should be able to use this item directly in your web maps. You don't need to create a hosted tile service. Just use this service. http://www.arcgis.com/home/item.html?id=1f6290ec68964c39b86dfcb0b670e841 I was also able to reproduce the invalid extent problem you saw when publishing your feature service as tiles. THis is a bug that I believe is due to the fact that your CSV only has 1 point feature in it, so the extent probably isn't set right. We'll have to investigate this. Thanks, Mike
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05-21-2013
12:57 PM
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How are you creating the SD file? How are you uploading it to ArcGIS Online? SD files have to be authored explicitly for the server they will run on. An SD file that can be published to ArcGIS Server is not the same as an SD File that can be published to ArcGIS Online. Is there a specific reason you're creating an SD file first? You can publish directly to ArcGIS Online from ArcMap as follows: Open your map. From the File menu of ArcMap, sign in to ArcGIS Online. From the File menu, choose Share as > Service. Choose Publish a service Choose a Connection, specify "My Hosted Services" Step through the wizard to publish your service. Alternatively, to create an SD file that can later be uploaded directly to My Content, you need to author the SD specifically for ArcGIS Online. From the file menu, choose Share as> Service. Choose Save a service definition file Choose a connection: "My Hosted Services" The file that gets created can now be uploaded to My Content in ArcGIS.com Hope this helps, Mike
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05-21-2013
11:56 AM
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If you have your own ArcGIS Server, then map services are fine. In ArcGIS Online, the only two service options are hosted features or hosted tiles. There is no dynamic map service at the current time. If you publish a hosted feature service, you can disable editing. Thanks, Mike
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05-21-2013
11:41 AM
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The template support limited configuration. If you want to do something you don't see in the settings to configure the template, then it's not available. The only option is to download the code, modify it, and host it on your own web server. Thanks, Mike
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05-21-2013
11:38 AM
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The template support limited configuration. If you want to do something you don't see in the settings to configure the template, then it's not available. The only option is to download the code, modify it, and host it on your own web server. Thanks, Mike
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05-21-2013
11:37 AM
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Thao Truong, Yes, the map should reflect meters when the region is set to Australia. Perhaps try clearing your browser cache. Do you have a public account (free) or are you part of an organization? Can you share your username? I'm not sure if you username here is the same. Thanks, Mike
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05-20-2013
09:14 AM
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1. Yes, there is a bug displaying some layers on mobile devices. This will be addressed when the apps update. 2. We do plan to enhance the My Content display to be able to show thumbnails. Also to be able to more easily open items like a map without having to view its details first. 3. Yes, it would be nice to reorder layers by dragging. Explorer Online has the advantage of the Microsoft Silverlight plugin, which provides additional capabilities. There are also other technical issues that make this challenging because certain layers (those drawn by the browser) can't be displayed below layers drawn by a server. It's easy to gray out buttons when you can't move a layer any further, but if you're dragging, we'd need a different visual way to let you know. Both the arcgis.com website and ArcGIS Explorer Online are client applications that access your maps and data stored in ArcGIS Online. They were developed simultaneously. Silverlight provided additional user interface capabilities, but some users didn't want to install a browser plugin to use it. In general, web development appears to be trending away from utilizing plugins, thus we are focusing our efforts on enhancing the arcgis.com client. Thanks for your feedback. We'll get the bugs fixed, so please continue to let us know if you find any more. Mike
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05-20-2013
09:08 AM
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No, you don't need to generate tiles to view a feature service. You should be able to add the feature service as a layer in your map. I'm not sure why you're getting the error, however. Perhaps you can share the URL to your feature service item. Thanks, Mike
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05-20-2013
08:48 AM
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If you mean disable displaying a popup, you can disable popups on a particular layer from the layer context menu, accessed from the little arrow next to the layer name. Thanks, Mike
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05-20-2013
08:39 AM
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I've asked a few developers here and got these responses... You can definitely use CORS at 10.0 but you need to configure it yourself, which is straightforward. I use and refer people to http://enable-cors.org/ for steps on how to do this. Once they enable CORS for their server they can use services on internal servers on CORS-enabled browsers (FF, Chrome, Safari). Note that if they're planning to move to 10.1 or 10.2, those versions have CORS enabled by default. Also, I noticed they mentioned that they have CORS enabled on both their test and production servers. However the screenshot indicates the rest/info request failed. If CORS is enabled, this request would have succeeded. One other thing to check is if they're using self-signed certificates for their server. Browsers disallow ajax requests to such servers. To prevent this, they need to open the server's services directory in a separate tab and add a security exception. Another solution is to install a proper Verisign signed certificate. From the two failed requests (rest/info and the next one) in the screenshot, it seems to me that they may indeed have self-signed certificate. Hope this helps. Mike
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05-20-2013
08:20 AM
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Is the group member a member of your organization? I notice from the image you are showing the organization login page. A user with a public account and not a member of your organization will need to login through www.arcgis.com. Thanks, Mike
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05-17-2013
04:04 PM
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Anas Malkawi Perhaps you can provide your laundry list of issues here so that we can address them. Thanks, Mike
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05-17-2013
04:03 PM
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