Latest Contributions by RachelSears

Hi Pierpaolo, You mentioned a proxy server. Is this a forward or reverse proxy? If using a reverse proxy server, I would recommend checking with your IT department to make sure that the reverse proxy is properly configured to match the web adaptor name. For example, in the httpd.conf file, the ProxyPass and ProxyPassReverse directives need to include the web adaptor name. An example: ProxyPass /arcgis https://webadaptorhost.domain.com/webadaptorname ProxyPassReverse /arcgis https://webadaptorhost.domain.com/webadaptorname‍‍ Also, is the X-Forwarded-Host header properly set? Lastly, check in the Portal Admin directory to ensure the WebContextURL property is set. Sign in to the Portaladmin directory as an administrator, then navigate to System > Properties > Update.  Make sure the WebContextURL is properly pointing to the reverse proxy server (see screenshot below). Hope this helps! - Rachel For further reference: Configure your portal to use a reverse proxy server—Portal for ArcGIS (10.7 and 10.7.1) | ArcGIS Enterprise  Configure a reverse proxy server with ArcGIS Server—Deploy | ArcGIS Enterprise  Single-machine deployment with reverse proxy server—ArcGIS Web Adaptor (IIS) Installation Guide | ArcGIS Enterprise  ... View more

Hi Bill, Sorry for the late response! You have probably already found the answer, but here are the steps (for Windows). You can use the same DataLicInstall utility in the command prompt to install, overwrite, or uninstall StreetMap Premium licenses. Run the command datalicinstall.exe -h for more information about the utility. To uninstall an .sdlic license file: Navigate to the datalicinstall.exe path in the command prompt. (the default path is C:\Program Files\ArcGIS\Server\bin) Run the following command: datalicinstall.exe /u:<licenseFilePath><licenseName>.sdlic To override an .sdlic license file with another license file: Run the following command instead: datalicinstall.exe /o <licenseFilePath><licenseName>.sdlic Hope this helps! -- Rachel ... View more

Hello Oscar and Bill, You should be able to use a shared network drive to store the StreetMap Premium data. You may want to read this technical article for best practices and considerations when deploying address locators on a shared drive:  FAQ: Best practices for deploying address locators on a network location to avoid locking issues  Keep in mind that each machine accessing the StreetMap Premium data will still need to have a StreetMap Premium data license file (*.sdlic) installed locally. The license file cannot be accessed from a network location. Hope this helps! - Rachel ... View more

Hi Andre, Sometimes, deleting the service from the Server leaves an orphaned feature layer on Portal. You could try re-indexing the Portal from the Portal Admin directory: Log in to your Portal administrator account at the Portal Admin directory: https://<machineName.domain.com>/portal/portaladmin/ Navigate to system > indexer Click Reindex (NOTE: This will take your Portal service down for the duration of the reindex, so it is best to schedule this during downtime). Hopefully this should get rid of the orphaned feature layer on your Portal site.  - Rachel ... View more

Hi Frasha, Because the book was published for last year's version of the exam, the content may be slightly different from the EADA 19-001 exam. I would recommend looking at the PDF in the second link that Megan provided, which goes over the topics that will come up in the exam. When you are studying from the book, make sure that you are able to answer all of the topics covered in the list. If there are any topics you find the book does not cover, you should be able to look up the information in the Esri documentation on the website. Hope this helps! - Rachel ... View more

Hi Frasha, In addition to the links Megan provided, there is also an Esri Press book that was published in 2018, Esri ArcGIS Desktop Associate Certification Study Guide for 10.5, ISBN: 9781589485143. Although this is for an older version of the exam, most of the core concepts should be the same. Good luck on your exam! -Rachel ... View more

Hi Randall, By inbound communication, I did mean internal communication, and/or communication between the remote system and the integration platform. In some secure environments, the firewall is used to restrict internal communication, so I should have specified that point. Hope this clears it up! ... View more

Hi Guus, When you say the licensing file is correct, did you open the .prvc file itself in a text editor and verify that the "user information" parameters are filled out? When running the Software Authorization Utility programmatically (without the Wizard), these fields must already be filled out. Regarding your firewall, you may need to add new inbound rules for the following applications: <ArcGIS Server installation location>\bin\ArcSOC.exe <ArcGIS Server installation location>\framework\etc\service\bin\ArcGISServer.exe <ArcGIS Server installation location>\framework\runtime\jre\bin\javaw.exe <ArcGIS Server installation location>\framework\runtime\jre\bin\rmid.exe Hope this helps! - Rachel ... View more

Hi Ori, For your first question, deleting/renaming the Desktop10.x folder should be sufficient. As to your second question, I realize that it was really only applicable when doing a clean uninstall of ArcGIS Pro when the license is taken offline, so I will remove that line from my previous post. Hope this helps! - Rachel ... View more

Hi Lidia, Jonathan Quinn‌'s answer is correct. To elaborate slightly on his answer... you are using the default self-signed certificate that comes with the base installation. This certificate is only intended to be for testing that the deployment installed correctly, and can cause issues with accessing the Portal from client operations among other things. It should be replaced with the user's self-signed certificate, a domain certificate, or a CA-signed certificate. You can follow the steps Jonathan posted to generate your own self-signed certificate. Best, Rachel ... View more

Hi Clinton! I am wondering if the challenge for authentication might be coming from the browser/intranet settings? Navigate to Internet Options. Navigate to the "Security" tab, then highlight "Local Intranet." Click on the "Sites" button. Click on the "Advanced" button. Add your "hostname.domain.com" for the machine hosting Portal for ArcGIS and/or the machine hosting the web adaptor.  Close out of this dialog box, then click on "Custom level" in the box for "Security level for this zone." Scroll to the bottom, and under "User Authentication" > "Logon" check the option for Automatic logon with current user name and password. Restart your browser and attempt to access the Portal again. Let me know if this works! Best, Rachel ... View more

Hi Cory, Have you opened developer tools (Ctrl-shift-i in Chrome) during the behavior to see if anything shows up in the network tab or console? This might give us some more insight into what may be happening. Testing in different browsers may also help. Also, what kind of certificate is bound to your site? You may need to import it as a trusted certificate in your Internet Options if not using a CA-signed certificate. Best, Rachel ... View more