Latest Contributions by DanielleKulas

‎03-21-2019

Thanks for the fix, map download is working now. Question... is there an email listserv or something we can subscribe to for collector/agol bugs like this? It would be nice to know about these issues as they arise instead of stumbling across them in our own testing or finding out from staff that something isn't working, then rooting around in the online help/forums.

‎03-15-2019

Yes! This seems so fundamental and while I'm aware of the workarounds, its a problem.

‎03-15-2019

Yes! This seems so fundamental and while I'm aware of the workarounds, its a problem.

‎03-12-2019

I just came to the ideas forum to post something like this! Would be great to import a layer file to set symbology etc, and would save so much time when creating view layers.

‎03-12-2019

I agree with Brant, the ability for others to create their own views would be very helpful, especially if the owner of the layer is able to further configure who is able to make views. It does add a level of extra work for the end user (and an extra level of instruction/troubleshooting for the administrator), which is why I was hoping layer copies could still be pursued. Still, I think creating views from shared layers would be a beneficial feature that would positively impact other aspects of our AGOL Org, not just Collector users. That said, our department's need for layer copies in a webmap is for ease and efficiency, most of the time for filtering and symbology purposes and not necessarily editing (although I know of at least one person who does edit his layer copies). If a different workflow were implemented as Brant suggests so the copies are read-only, I think users would gladly adapt if I convey to them that editing layer copies is not best practice. Thank you for submitting those ideas Brant! Wish I could vote more than once

‎03-01-2019

Hi Colin! Thanks for your response. I use layer views a lot, they are extremely helpful. Some of our staff members have the 'user' privilege level and thus can't make feature layer views as far as I know, which is why some of them are making copies of layers in the webmap. I can make views for them if they communicate the need but would be nice if there were another workaround that still allowed them to manage things independently. Any suggestions? Danielle

‎02-27-2019

Following. Two of our field staff are experiencing this, they both have Verizon 2017 LG K10 phones.

‎02-25-2019

Any progress on this? I think analytics is an essential capability, or at the very least, more granularity to the usage statistics page would be nice. View count is ok but I want to know so much more! Who is viewing the data and from where? on what device? How long do they stay? What's their favorite color?

‎02-21-2019

Any update on this bug? I just tried downloading a map with an offline enabled tile layer in Collector for ArcGIS, as well as Classic, and am experiencing this exact issue. FWIW I tried creating a predefined map area in the webmap for use in Collector for ArcGIS, completely within the cache constraints, and the map download succeeded, tile layer is visible, so a good workaround. However, some of our staff can't transition to the new Collector until a location tracking solution is implemented so it would be nice if this issue could be rectified so that the tile service doesn't have to be published at all levels, which is pretty impractical. I do see that side loading is another workaround.

‎01-25-2019

One of my users requests the ability to tap on and identify a layer (ideally with an attribute popup) in the webmap when creating an offline area in Collector for ArcGIS, easing navigation when choosing the area to download.

‎01-25-2019

One of my users requests the ability to tap on and identify a layer (ideally with an attribute popup) in the webmap when creating an offline area in Collector for ArcGIS, easing navigation when choosing the area to download.

‎01-17-2019

When creating an offline area, using bookmarks to zoom to an area works great. However, if I go to 'My Places' to do the same thing, the download menu changes and becomes the webmap context menu with tools etc. Seems buggy, or am I missing something? If I minimize the window and try to go back to one of the other avenues for choosing offline area that does work, the option to download the map disappears entirely. Please see attached screenshots.

‎01-17-2019

The magnifier with cross-hairs no longer appears when measuring if you press your finger on the map for a beat in the new Collector. This was a useful feature in classic and it would be nice if the option were added to the new app as well.

‎01-10-2019

Great, thank you!

‎01-10-2019

UPDATE: I figured out what the problem is and it seems like a bug. Collector for ArcGIS will not take a map area offline if there is a copy of a feature service in the webmap. So if I make a copy of a functional/sync enabled layer in the webmap and save the webmap, I can no longer make an offline area in the new Collector where I could do so just fine before I made the copy of the layer. The same webmap with a copy of a layer works as expected and downloads in Collector Classic. Is this a bug? Original Post: I've been testing the new Collector to prep for transitioning our organization and have noticed that some web maps will download in Collector Classic (and have always worked fine in Collector Classic), but throw errors when trying to save a map area in new Collector. The error is a generic, "Download Failed" with no other information. My workaround has been to create new maps and that has worked fine for me, but I have users with existing webmaps that are experiencing the same problem and would like to tell them if there's another fix other than make a new map or use Collector Classic. Are there any reasons why this could be, or things I can troubleshoot? All map layers are sync enabled, webmap has offline mode enabled, there's at least one editable layer in the map, I'm not trying to download an egregiously large or detailed area, etc. Why would a map download work in Collector Classic and not Collector for ArcGIS? I'm wondering if anyone else out there is experiencing this too.

Online Status	Offline
Date Last Visited	‎10-25-2022 04:44 PM

My Ideas

Latest Contributions by DanielleKulas

Re: Collector unable to download the map

Re: Fix Feature Services so they do not bypass the data model

Re: Fix Feature Services so they do not bypass the data model

Re: Import Symbology to Hosted Feature Service or Hosted View in AGOL

Re: UPDATE: Cannot create offline area if Webmap has a copy of a layer in new Collector for ArcGIS

Re: UPDATE: Cannot create offline area if Webmap has a copy of a layer in new Collector for ArcGIS

Re: ArcGIS collector not showing location

Re: Google Analytics tracking for ArcGIS.com items?

Re: Unable to download map

ID on map layers when creating offline areas in Collector

ID on map layers when creating offline areas in Collector

Collector App- Add offline area window, 'My Places' doesn't work

Collector App- bring back magnifier while measuring

Re: Collector "cheat sheet" template

UPDATE: Cannot create offline area if Webmap has a copy of a layer in new Collector for ArcGIS

Can't set field editability in popup editor of new...

Re: Can't set field editability in popup editor of...

Re: We use Collector Classic because (a) tracking ...

Re: ArcGIS Field Maps: Offline Areas Failed to Dow...

Create point by entering known coordinates in Fiel...