Must-read article from FedScoop for sure...
- Align digital strategy and key value propositions to the agency's mission and strategy
- Understand and engage customers to prioritize transformational value
- Prove the value of the digital transformation with metrics focused on mission outcomes
- Carefully manage the impact of transformation on employees
- Leverage a trusted advisor who is not vested in the technology section
Digital transformation is not just about technology - FedScoop
