Digital transformation is not just about technology

08-27-2020 05:00 AM
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Esri Regular Contributor
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Must-read article from FedScoop for sure...

  • Align digital strategy and key value propositions to the agency's mission and strategy
  • Understand and engage customers to prioritize transformational value
  • Prove the value of the digital transformation with metrics focused on mission outcomes
  • Carefully manage the impact of transformation on employees
  • Leverage a trusted advisor who is not vested in the technology section

Digital transformation is not just about technology - FedScoop 

About the Author
GIS practitioner for over 25 years. Grew up in Florida. I'm a Community Evangelist. Been at Esri since 2008. BA in Geography and MA in Urban & Regional Planning from University of Florida. Formerly GIS instructor and Planner. Varied background includes applying GIS and related spatial technologies to complex, award-winning projects across the globe in the realms of planning, transportation and environmental sciences. Experience includes the public sector, business and academia. I have achieved certification as an Urban Planner (AICP) and GIS Professional (GISP). I support the Planning and Community Development Team at Esri. This includes development and presentation of hands-on GIS workshops for the American Planning Association’s (APA) annual conference and state APA conferences.