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How to be notified via e-mail as a comment is added to one of my ideas?

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03-19-2021 01:45 AM
JamalNUMAN
Legendary Contributor

Esri Community: How to be notified via e-mail as a comment is added to one of my ideas?

 

I couldn’t figure out how to be notified via e-mail as a comment is added to one of my ideas.

 

  • All  relevant settings are checked as per the screenshots below. Nothing is related to ideas section
  • I did check the spam\junk but it’s not there

Clip_577.jpg

 

Clip_574.jpgClip_575.jpgClip_576.jpg

 

 

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Jamal Numan
Geomolg Geoportal for Spatial Information
Ramallah, West Bank, Palestine
0 Kudos
1 Solution

Accepted Solutions
DanPatterson
MVP Esteemed Contributor

Yours is the only case reported on this issue.

It would have appeared here if it were unstable

Known Issues and Future Enhancements - Esri Community

The instability lies elsewhere.


... sort of retired...

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26 Replies
DanPatterson
MVP Esteemed Contributor

notifications.png

When you log in, do you get notifications here?

If you do and you don't get and actual email (If you have email set) then check on your end about what is allowed by your organization's email settings.  

Alternately, use a non-corporate email address

or Contact Tech Support.

I totally opted out from "email" notifications (volume and bother) and simply let the "ringing bell" notifications do the work.


... sort of retired...
JamalNUMAN
Legendary Contributor

 

  • When you log in, do you get notifications here?

Sure

 

  • If you do and you don't get and actual email (If you have email set) then check on your end about what is allowed by your organization's email settings. Alternately, use a non-corporate email address

My e-mail is yahoo and thus no specific settings by the organization

 

  • or Contact Tech Support.

 

  • I totally opted out from "email" notifications (volume and bother) and simply let the "ringing bell" notifications do the work.

For me I would prefer to be notified via e-mail.

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Jamal Numan
Geomolg Geoportal for Spatial Information
Ramallah, West Bank, Palestine
0 Kudos
DanPatterson
MVP Esteemed Contributor

Get a gmail account

It could be yahoo 

gmail lets everything through (which is why I don't use it 😉 )


... sort of retired...
JamalNUMAN
Legendary Contributor

The issue is not with the e-mail account. It’s that e-mail notifications of Ideas and Community basics are not sent or at least not stable when it comes to sending e-mail notifications

 

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Jamal Numan
Geomolg Geoportal for Spatial Information
Ramallah, West Bank, Palestine
0 Kudos
DanPatterson
MVP Esteemed Contributor

Yours is the only case reported on this issue.

It would have appeared here if it were unstable

Known Issues and Future Enhancements - Esri Community

The instability lies elsewhere.


... sort of retired...
by Anonymous User
Not applicable

@DanPatterson is correct. There are no other reports from other users that notifications are not being received nor is there a stability issue with notifications so therefore it is not on our Known Issues list.

As recommended we can change your account email address to an alternative if you email us at esricommunity@esri.com and see if the limitation/issue is with your current email account provider. You should also ensure that our email address esricommunity@esri.com is on your safe sender list so it doesn't get caught up in spam/junk filters. 

JamalNUMAN
Legendary Contributor

Esri Community: How to be notified via e-mail as the status of my idea is changed?

 

I couldn’t figure out how to be notified via e-mail as the status of my idea is changed

 

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Jamal Numan
Geomolg Geoportal for Spatial Information
Ramallah, West Bank, Palestine
0 Kudos
DanPatterson
MVP Esteemed Contributor

If you mean an email when it gets a kudo, you don't.  If you mean when, or if it gets implemented, you don't, but it will be announced on the list of things implemented when a version of Pro changes.


... sort of retired...
MichelleMathias
Esri Community Manager

Jamal, here are some more helpful docs on using Ideas:

Frequently Asked Questions about ArcGIS Ideas - Esri Community

ArcGIS Ideas Submission Guidelines and Statuses - Esri Community

 

Michelle Mathias
Manager, Community Experience & Programs
0 Kudos