How to be notified via e-mail as a comment is added to one of my ideas?

[JamalNUMAN]

Esri Community: How to be notified via e-mail as a comment is added to one of my ideas?

I couldn’t figure out how to be notified via e-mail as a comment is added to one of my ideas.

• All  relevant settings are checked as per the screenshots below. Nothing is related to ideas section
• I did check the spam\junk but it’s not there

[jcarlson]

It's one of the email notification settings:

It will also show up in your notification feed on the site:

[JamalNUMAN]

Thank you Kendall.

This option is already checked in my settings as per the screenshot below. What is the explanation that I’m not notified via e-mail as I get Kudos in my ideas?

[jcarlson]

That's a good question! If you've got lots of your email notifications set to "immediately", the sheer volume of emails might get flagged as being spam. I'd check your email's junk/spam filter to make sure it's not getting caught there.

[JamalNUMAN]

I checked my spam\junk folder but they are not there! By the way, the “kudos” shouldn’t be so many!

[jcarlson]

I don't just mean the kudos notices, rather that if you're getting lots of email notifications in general it could raise flags. But it sounds like you've ruled that out...

[JamalNUMAN]

I have been struggling in getting the notifications even in the pervious version of the esri forum (geonet). I think it’s not stable:

• Sometimes, I do receive the notifications
• All relevant options and settings in the esri community are checked correctly
• Nothing in the spam\junk folder

[Anonymous User]

Notifications for status changes and comments added to an idea are all controlled by the settings that are available under My Settings. There is no granular control over how notifications are delivered based on whether the content you are interested in is an idea or a question. Notifications are set globally for all content.