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How to be notified via e-mail as a comment is added to one of my ideas?

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03-19-2021 01:45 AM
JamalNUMAN
Legendary Contributor

Esri Community: How to be notified via e-mail as a comment is added to one of my ideas?

 

I couldn’t figure out how to be notified via e-mail as a comment is added to one of my ideas.

 

  • All  relevant settings are checked as per the screenshots below. Nothing is related to ideas section
  • I did check the spam\junk but it’s not there

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Jamal Numan
Geomolg Geoportal for Spatial Information
Ramallah, West Bank, Palestine
0 Kudos
26 Replies
JamalNUMAN
Legendary Contributor

Despite the fact that the “e-mail me when someone replies” option is checked, I don’t receive an e-mail notification as the status of my idea is changed

 

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Jamal Numan
Geomolg Geoportal for Spatial Information
Ramallah, West Bank, Palestine
0 Kudos
DanPatterson
MVP Esteemed Contributor

It is still and idea, so its status hasn't changed.

Are you saying that someone posted on your idea and you didn't get an email? (and you check your junk/spam email folder?)


... sort of retired...
JamalNUMAN
Legendary Contributor

Both! changed and comment with no notification!

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Jamal Numan
Geomolg Geoportal for Spatial Information
Ramallah, West Bank, Palestine
0 Kudos
DanPatterson
MVP Esteemed Contributor

try bookmarking it and get someone in your org to post on it.  My bookmarks get the notification


... sort of retired...
JamalNUMAN
Legendary Contributor

I have been struggling in getting the notifications even in the pervious version of the esri forum (geonet). I think it’s not stable:

 

  • Sometimes, I do receive the notifications
  • All relevant options and settings in the esri community are checked correctly
  • Nothing in the spam\junk e-mail
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Jamal Numan
Geomolg Geoportal for Spatial Information
Ramallah, West Bank, Palestine
0 Kudos
DanPatterson
MVP Esteemed Contributor

I have never had an issue.  Perhaps it is the receiving end that has limitations, especially through corporate/government destinations.  That is something that would be widespread and you would have to see if others in your locale are experiencing the same issues.


... sort of retired...
JamalNUMAN
Legendary Contributor

No settings related to ideas sections are available! Please, have a look in the screenshots below

Clip_574.jpgClip_575.jpgClip_576.jpg

 

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Jamal Numan
Geomolg Geoportal for Spatial Information
Ramallah, West Bank, Palestine
0 Kudos
DanPatterson
MVP Esteemed Contributor

since everything is "immediately" and you are getting nothing, I would contact tech support.

If you subscribed to your own posts or ideas then you should get them... I don't know if "email" is the best option in any event.  the "bell notification" by your avatar works well and you can check them when you log in.


... sort of retired...
JamalNUMAN
Legendary Contributor

For me I would prefer to be notified via e-mail.

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Jamal Numan
Geomolg Geoportal for Spatial Information
Ramallah, West Bank, Palestine
0 Kudos
JamalNUMAN
Legendary Contributor

How can I be notified as I get “kudos” in my ideas?

 

I couldn’t figure out how can I be notified as I get “kudos” in my ideas

 

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Jamal Numan
Geomolg Geoportal for Spatial Information
Ramallah, West Bank, Palestine
0 Kudos