When I tried to open QuickCapture on an iPad Mini (5th gen) version 14.7.1 this morning, it would hit the splash screen then close after a few seconds. There were no logs recorded as far as I could tell. I tried restarting the iPad to no avail. The iPad had been updated last week, and I do not believe I used QuickCapture between the system update and today. It was crashing before and after I applied the August 2021 update. I had made no changes to any QuickCapture projects.
To resolve I reinstalled QuickCapture.
edit: as AndrewDeLuca pointed out in a comment, this is not a permanent fix. I was able to use it for over an hour without issue, but it started crashing again.
We have this problem on the iPad mini (latest OS and updated Quick Capture) as well. Not the same problem on the iPhone
We've been having the same issue. One of our ipads auto-installed iOS 14.7.1 and QuickCapture started crashing. An ipad with the older version did not have this issue. As soon as I installed 14.7.1 QuickCapture crashed on that ipad too. I have also submitted a case to ESRI.
I asked for an update this morning. I have not heard anything since Thursday.
@JohnathanHasthorpe Has this been added to a bug queue or addressed? It is starting to approach more than just an inconvenience.
The Esri rep left me a message today. It does seems specific to 14.7.1, so downgrading is the only workaround they have at the moment.
I got a call from an ESRI rep today too. She was going to try to replicate the issue and possibly list it as a bug. Wouldn't you know it, QuickCapture has been working for me today so I couldn't even replicate the issue. Interesting to hear that a different rep suggested downgrading. If the issue keeps happening, that is probably what we will end up doing until they can get it figured out.
Hi all, we are looking into this issue and will provide an update as soon as we can.
This will be a priority issue for resolving.
This issue will be resolved in 1.11 - Release scheduled for September 30 2021
Issue will be resolved in 1.11 - 30 September 2021 release date.
After updating the iOS to 15.2.1, we are having this issue again with iPad mini ( Quick Capture 1.12.104) once again. Now there is also a similar problem on the iPhone (which gets past the splash page, but crashes when you try and look at the map. It worked on the phone but I had to switch back and forth to Explorer to see the points and lines captured in the field for a trail inventory and assessment. Will there be another update to QC?