Export Orphaned Records from an iOS Device

[GlenShepherd]

In the event that records to fail to send from your mobile device, we need a method for recovering and exporting them, so that they can be appended to the feature layer.

These are the steps for an iOS device

• Install iTunes on your laptop
• Connect the device to your laptop
• Open iTunes, click on your device, and navigate to: File Sharing > Apps: QuickCapture > select the “ArcGIS” folder > 'Save' it to a local directory

• Within that folder, locate a file with a ".qcr" (QuickCapture Recovery) extension.
• Rename this file with a ".zip" extension, and then extract the data locally.
• Within the unzipped folder, find the sqlite database containing the orphaned records.

For an Android device, the process is the same.  However we can use File Explorer instead of iTunes.