Every morning when I start up Pro, I get the blue Windows wait cursor for about 10 minutes. Doesn't matter if I open an existing aprx or create a new one. I can pan the map and navigate panels but I can't do anything other than that. Force quitting it and starting it again doesn't resolve it, it just needs 10 minutes to wake up.
If I leave Pro unused for about an hour the same thing happens when I try to resume use.
I've reinstalled it, cleared cache, all the usual stuff so far nothing has helped.
This often costs me up to an hour of work per day. I'm guessing my boss probably wouldn't like to hear that, that adds up pretty quickly.
Solved! Go to Solution.
Thanks everyone for your help, it actually is the clipboard.
I'm working remotely and accessing Pro through Citrix on a Mac. In the Remote Desktop Connection settings, there is a setting to share the clipboard. If I uncheck this, Pro no longer hangs on me (although the screen redraws a whole lot more on launch for some reason).
I don't know if it's a Citrix client or server issue, an ESRI issue, or something with my particular setup. It does complicate things a little bit that I can't share the clipboard but I'll get by.
If anyone happens to know anything about this issue please let me know.
It took this person 20 minutes
Solved: ArcGIS Pro takes 20 minutes to startup - Esri Community
anything similar to your situation?
@m3 have you got folder connections to network folders with a lot of content? Pro will index these and can take a long time. A workaround is to add the folder as a favourite and remove the folder connection.
Also, what is the backup frequency set in the options menu?
@DanPatterson it is not that problem but in my hunt, I did the following based on that and @David_Brooks suggestions. I'm still having the issue, 4 times today. I'm the only user in the org that this affecting.
Removed all folder connections
Turned off backups
Moved all my connections (outside SDE) to my C drive
Turned off indexing
Deleted cache
Already reinstalled it
Are you using a license server?
If so, have you tried to checking out a license to eliminate that possible bottleneck?
That didn't work either
Well I did a deep clean uninstall of Pro and it's down to about a 5 minute freeze. Is there some dependency on other ArcMap things that could be interfering? Should I have IT wipe my drive and start over?
Double check that you cleared your Display Cache and have Indexing turned off:
Have you tried generating a Diagnostics Log?
From the command line, or a shortcut path, add the /enablediagnostics to the end of the target path. This will generate a log file which you, or ESRI support, can review to troubleshoot the issue. Once ArcPro is started, then log file will be written to:
C:\Users\[YOUR USERID]\Documents\ArcGIS\Diagnostics\ArcGISProLog.xml
Also take a look at the ArcMon diagnostic dialog contained in ArcGIS Pro.
Sometimes there are some interesting performance clues in this dialog.
To access the dialog, press CTRL-Alt-M