Web App still requiring login

[sjeffs24]

Hi,

I made a Web App that I shared publicly, but when I share it with people, it requires them to login.

I've made sure to enable 'Anonymous Access' and set all the layers to Public, but it still requires a login.

Map in question: https://duoiapyz6orbbcar.maps.arcgis.com/apps/instant/media/index.html?appid=8a835a53926040cda036c4d...

Layer 1: https://services8.arcgis.com/83kWpQ6ZMWkMqpij/arcgis/rest/services/sep4thcms/FeatureServer/0

Layer 2: https://services8.arcgis.com/83kWpQ6ZMWkMqpij/arcgis/rest/services/caltranscamerassnap/FeatureServer...

Thanks,

Sam

[David_Brooks]

@sjeffs24  do you have any widgets loaded that call on private services? A classic error I run into is when I duplicate an old web app, and the Search widget is referencing a private feature service from an old project .

Also, do you have a custom basemap gallery? Are the basemaps all public?

Also check the filter widget if using that. In fact, double check all widgets!

[sjeffs24]

I have none of those.

All I have is two custom GeoJSON feature layers that I uploaded myself. Those are set to public.

Thanks,

Sam

[David_Brooks]

Can you share the URL of the webmap for us to check? That can rule out the content of the map then if that's accessible., And we can look at the app in more detail

[sjeffs24]

Please see first post, I have included all the links

https://duoiapyz6orbbcar.maps.arcgis.com/apps/instant/media/index.html?appid=8a835a53926040cda036c4d...

[David_Brooks]

@sjeffs24  you've added links to the app and the layers but not the web map. The web map goes into the app. Unless I'm mistaken and there some new way of creating apps without needing to save a map first?

I can access the feature services rest endpoints no problem. So it's not those that are the issue. Did you set your web map to public as well? 

[sjeffs24]

https://duoiapyz6orbbcar.maps.arcgis.com/apps/mapviewer/index.html?webmap=0794304336d04de592fee9828a...

Is this what you need? I don't really know what else I need to link, this site is still a maze to me

[David_Brooks]

Hi @sjeffs24 , so I don't have access to the map. That means it's not the configuration of the app that's your issue. It's whatever is in your map. If you're saying that those 2 feature layers are the only things in there, then it's your basemap that's the issue. What basemap do you have in there? Is it made by you or are you using the default basemap gallery?

[sjeffs24]

I just have the Topographic basemap from the Gallery

[David_Brooks]

@sjeffs24  and have you enable public access for your organisation?