As I am typing, the cursor will pop to the top of the block I'm writing and continue on as if I've deliberately clicked myself into that position. I have to first delete these randomly placed characters, and then click back down into the sentence I was typing to resume my thought. It's not doing it in any of my applications, though, such as Word, or even this post. I have to think it is some bizarre behavior that is occurring just in Hub.
I haven't timed this to see how often this is happening, but it seems to be every few minutes. At first I thought I had stuck key or was somehow performing a combination of keystrokes to reposition my cursor. It's happening too frequently to be operator error, though.
Solved! Go to Solution.
we pushed a hotfix for this. hopefully you'll see it is now resolved (refresh any open tabs you have to make sure you pick it up!)
I can reproduce this. we'll look into it!
Thanks goodness! I'd hate to think it was just me, and that I was going to have to work this way from now on.
we pushed a hotfix for this. hopefully you'll see it is now resolved (refresh any open tabs you have to make sure you pick it up!)
I've been working steady for about 30 minutes, with no jumping cursor, so your hotfix took care of this. Thanks Graham!
I have a member that has been experiencing this same issue in Survey123 on an Apple phone that received the latest iOS 13 update. The cursor jumps within the template to the top of the survey when entering information.
None of the Android or windows users are reporting this issue however.
Does the HotFix apply in this instance as well?
Thank you.
unrelated but I'll get in touch with that team regarding your comment
Thank you!
Hi Kegan,
Is it possible to get a screen recording showing the form loading and the jumping effect? If you're not familiar with it, you can easily record the screen in iOS - see How to record the screen on your iPhone, iPad, or iPod touch - Apple Support
Same / similar issue for us James. See screen recording below.
https://drive.google.com/open?id=1l4-zzF_f35F5aJdzJv8eXHdRgllnoYJM
Cheers
Emma Graham