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@GISMaryWagner The other two things I can think to check: How you've filled out the Vertical Order field in the Levels layer: Double check that those are sequential with no gaps. So if you only have the 2nd floor of a building, it would be 0 in the Vertical Order. If you only had the 2nd floor and the 12th floor in the same building, they would be 0 and 1. Run the Upgrade Indoors Database tool and republish. I've found that running the Upgrade Indoors Database tool on the file geodatabase has fixed a lot of the odd issues I've run into with Indoors, especially if you've been messing with the schema or copying layers around. All that said, I tried (unsuccessfully) to use views for Indoors too as I had concerns about the Indoors Spaces hosted feature layer type, which is always editable to anyone who can access it. In a small, controlled organization that might be fine, but if you have a large org and many users who know what they are doing (or worse, don't quite know what they're doing) they could go into the Data tab on the item details or pull the layer into an editing app and start changing attributes (malicious or not). I brought this concern up with Esri at one point but I'm not sure they understood what I was trying to point out. This was months ago so my memory is fuzzy but I remember playing with the edit settings and views but could never find a solution that both addressed my concern and didn't cause other issues. I think I was unable to share a non-editable view to users that could also feed into Space Planner. It needs an editable layer to do the merge. Anyways, not entirely related to your issue, but the special Indoors Spaces hosted feature layers use their own odd layer type (same link above) and so perhaps it is indeed a bug or undocumented limitation you're running into. ArcGIS Pro 3.3 is getting old now so republishing from a newer version (be sure to run the Upgrade Indoors Database tool) is probably a good idea.
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Wednesday
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I think you'd need to configure the default labels in the original hosted feature layer (on the item details page, through the Visualization tab), then create a new Plan in the Space Planner to see those changes. The Space Planner creates a copy of source hosted feature layer whenever you create a new plan and uses the default symbology/labels etc stored within the layer. That copy is then disconnected from the original (except for when you use Merge in the Space Planner, but that only updates attributes) You could also change the symbology/labels for an existing Plan, but new Plans will continue to pull from the original defaults so you'd have to change the labels each time.
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Tuesday
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Where are you seeing the issue? ArcGIS Pro? A basic web map? Space Planner app? There was a setting added for the floor picker to change how floors across buildings display if they have a matching floor number to the active building https://doc.esri.com/en/arcgis-pro/latest/help/data/indoors/visualize-floor-aware-data-using-the-floor-filter.html#:~:text=Display%20Mode%3A,in%20the%20map.
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Tuesday
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While Spatial Join worked when set up correctly as the other suggested, I did give this a try out of curiosity too. It returns a new point for every possible combination of zone pairs. So in my example I would've got nine points with zone fields that said: A, A | A, B | A, C | B, A, | B, B | B, C | C, A | C, B | C, C .
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2 weeks ago
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Thank you both @RyanUthoff and @Robert_LeClair , the issue was the "Join one to one" setting, I was using "one to many". Sort of confusing in this instance.
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2 weeks ago
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Hello. Say, for example, I have some points and overlapping zone polygons. What would be the most effective way to find the intersecting zones for each point and combine the zone names into one field on the point feature class? See example below: if the X point falls within three zones, and I'd want the Zone field for the point to list those zones as comma separated. I'm sure I could write something in python, but this feels like there may be a simpler solution with geoprocessing tools that I'm overlooking. I tried a Spatial Join, but it outputs a new point for each overlapping zone feature (even though I tried to set it to concatenate values in the field mappings). Intersect does the same thing.
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2 weeks ago
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Double check the Unit IDs in your Units layer and your CSV to confirm they match exactly. I think I remember having an issue once where there was a hidden space after all my Unit IDs
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2 weeks ago
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Thank you @NikolasDingus , appreciate you looking into it!
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05-12-2026
01:04 PM
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I'm having the same issue, using the ArcGIS API for Python and the .calculate() operation on a Feature Layer. I'm trying to recalculate records where the date field should be null/None but instead came into the service as 1969-12-31 19:00:00.000. Using > or < returns results, but using = does not. Using == doesn't work either (and throws an error) Using the where query below works fine for me in this instance, but it would be nice to know how to query for an exact match in the future. featureLayer.calculate(where = "last_login < timestamp '1970-01-01 00:00:00.100'", calc_expression = {'field': 'last_login', 'value': None})
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05-12-2026
12:50 PM
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I keep running into an issue with the Update Occupant Features GP tool (Pro 3.6.4) that is becoming problematic to our workflow. We use the Home Office function in Space Planner, where the Occupant assignment record gets set to "Area ID = 0". When running the Update Occupants Features tool, if an existing Home Office occupant is later assigned a Unit, their Home Office assignment record is not removed from the table, and a second record is created for their new Unit assignment. Is this expected behavior? I would think most would want the tool to essentially "move" the user based on the new assignment (i.e. delete the record with the Home Office assignment and create a new record with the Unit they've been assigned.) In this case I had both "Insert new occupants" and "Delete occupants not included in the Input Occupant Table" options unchecked, as I only want it to update assignments for existing Occupants. I also had a "Where" query for Home Office Identifier set—not that I was moving anyone to a "Home Office" but because the tool documentation says that if there's no query there then those with a Home Office assignment won't be updated. For now I've written a script that finds Occupants who have multiple assignments, where at least one has "Area ID = 0", and then removes that record with the Home Assignment if was not the most recently created of the group. It would be great if the Update Occupants Tool could handle this, however.
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05-05-2026
01:04 PM
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We also have an org with a large number of teams/departments and the Allocate tab in its current state doesn't accommodate that very well. Trying to symbolize 280+ unique instances of anything is going to be impossible, so some sort of dynamic filtering or visualization based on floor/extent/etc. would be very welcome. Related issue/solution: We'd like to see support for some hierarchy in the Allocations, which could potentially help with some of the symbology issues for larger orgs, too. Being able to view the allocation map through different "lenses" or levels (Department, Section, Team, etc.) could help simplify the amount of information being shown on the map while still retaining the full organization info in the attributes.
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05-05-2026
08:38 AM
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Maybe I'm not understanding it correctly but given how often privileges are added or removed to ArcGIS Online, it would be preferrable to be able to pull them dynamically from the API rather than relying on a static list that needs to be maintained (PRIVILEGE_MAPPING_CSV).
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05-05-2026
08:27 AM
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Hi @Michael_Rehberg , unfortunately no, I ended up dropping it from the project I was working on since I couldn't get it to work consistently. Instead, I spread the joined views onto different tabs with different filter widgets. I haven't attempted it again since or checked to see if it was addressed/enhanced (sounds like it hasn't been, yet).
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04-24-2026
09:14 AM
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I can confirm that was the solution. If the box to include footprints is checked, then for the input OI dataset you must browse to the actual dataset within the file geodatabase and add it from there directly. You cannot add it from the map as a layer input. If anyone from Esri sees this, it would be great if the tool could be enhanced to allow inputs from the map, or at the very least, add a more specific error message to catch this scenario so that users know how to address it. The current error (000121) and the suggested solution on the error page are misleading in this case.
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04-23-2026
09:07 AM
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