Rectified images from ArcGIS 10.1 appear black in other software

Discussion created by savaget on Sep 5, 2012
Latest reply on Apr 9, 2019 by aug_aug
Since upgrading to ArcMap 10.1, my rectified images cannot be used outside of ArcMap.

The system is running Windows 7, 64 bit.

I sometimes have to provide rectified images for clients using other GIS software (MapInfo).

The rectified images appear just fine in ArcMAP but appear as solid black to any other software.
I know there is SP1 being released  next month, that I hope fixes this major problem.

Is there a work around for this besides downgrading to 10.0?