Rectified images from ArcGIS 10.1 appear black in other software

Discussion created by savaget on Sep 5, 2012
Latest reply on Jul 3, 2019 by
Since upgrading to ArcMap 10.1, my rectified images cannot be used outside of ArcMap.

The system is running Windows 7, 64 bit.

I sometimes have to provide rectified images for clients using other GIS software (MapInfo).

The rectified images appear just fine in ArcMAP but appear as solid black to any other software.
I know there is SP1 being released  next month, that I hope fixes this major problem.

Is there a work around for this besides downgrading to 10.0?