Survey123 and Power Automate (formerly MS Flow)

Discussion created by JosephLivoti on Apr 23, 2020
Latest reply on May 8, 2020 by ichivite-esristaff

I have followed along and can successfully customize and send emails when a survey is submitted. However, I was wondering how I can trigger the email to go specific people based on an answer in the survey?


My example is this: My township manager handles citizen complaints. When she submits the information through survey123, she picks a type of problem. Depending on the type of problem, depends on who should answer the call. for blight, emails would go to one group of people, for public safety, another group and so on. How do I set up MS Flow to send the emails based on which problem group she chooses? Thank you in advance!