AnsweredAssumed Answered

Can not access my ArcGIS server externally

Question asked by chyang0107 on Feb 23, 2017
Latest reply on Mar 21, 2017 by JQuinn-esristaff

I am trying to access my GIS server outside the server itself. But, I have trouble and tried to solve this problem by different solutions. 


The background of my server

I have Windows 2012 Server x64 with SQL Server 2012.

I'm also using IIS 8 as a web server on the same machine.

I've installed ArcGIS for Server 10.3.1 and only used the "register folder" to store feature class in the file geodatabase.  

I do not use the Web Adaptor. The Authentication Tier (security) inside the ArcGIS manager is "GIS Server" 

I can access the url ("") inside the server. However, I can not access the url externally by browsers (IE, Chrome and Firefox) either by wifi or ethernet. In addition, I have disabled the proxy for these browsers. The message show "resource is online but is not responding to connection" on IE or "Failed to load resource: net::ERR_CONNECTION_TIMED_OUT" on Chrome. 

I have installed the DNS server to bind the ip address with the domain ( In addiiton, I can access to the outside the server.

Could you share your precious opinions for this problem?