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Map data not available yet- Web App issue

Question asked by t.faull on Dec 12, 2016
Latest reply on Jan 4, 2017 by t.faull

Hello,

I've made a fairly stable web mapapp on ArcGIS online, but many of the basemaps don't load. I've changed the maximum zoom level so that it doesn't zoom in beyond the basemap's draw limit level. Yet still, this problem keeps occuring:

 

If I switch to another basemap, then back again, it works! But I'm not expecting our clients to do this everytime. Help?

Thanks

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