AnsweredAssumed Answered

Getting "Could not access any GIS Server machines" with Web Adaptor.

Question asked by dvela on Mar 25, 2015
Latest reply on Feb 8, 2018 by mkoneya

I'v installed the Web Adaptor on the iis web server which sits in a DMZ. The ports 6080 & 6443 are open in the firewall to ArcGIS Server. I have checked using a port scanner and have accessed the rest services directory from

"http://[arcgis server machine name]:6080/arcgis/rest/services"



But when I try to access the same rest services directory from

"http://[web server name]/arcgis/rest/services"

I get the "Could not access any GIS Server machines. Please contact your system administrator." error.


The weird thing is it lets me add arcgis server with no problem. I did have to edit the windows host file so that the arcgis server machine name would resolve. Since the web server is sitting in a DMZ.


Does the web adaptor need any other ports open?


System info

ArcGIS Server 10.3

Windows Server 2012 R2

IIS 8.5