ArcGIS Pro does not recognize a folder

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11-06-2014 01:50 PM
AaronWeier2
New Contributor II

Has anyone else had an issue with ArcGIS pro not recognizing folders? The main project folder we use does not get listed when connecting to the drive where all of our project folders are. I find this terribly frustrating! Plus Pro crashes a lot for me and I haven't even done anything yet!

45 Replies
larryzhang
Occasional Contributor III

Aaron,

Please refer to https://pro.arcgis.com/en/pro-app/help/projects/overview/the-project-pane.htm
for workspace connections, which are also different from ArcGIS desktop.


good idea to create the remedy for ESRI support...

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larryzhang
Occasional Contributor III

One more:

to setup workspaces (current workspace, scratch workspace, scratch gdb, ...) for Pro, refer to Current Workspace (Environment setting)—Geoprocessing | ArcGIS for Professionals

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RoyceSimpson
Occasional Contributor III

Yes, I'm having that issue.  It's very odd.  I can't see certain folders, but I can usually connect to them directly if I put in the full path into the connection text box.  See the below screenshots.  One is from Windows Explorer where the "GIS" folder is visible... the next is from Pro... Where is the GIS folder?

2-13-2015 8-51-41 AM.jpg2-13-2015 8-47-32 AM.jpg

larryzhang
Occasional Contributor III

It looks that only one sub-folder "GIS" is not visible within Pro. This is new to me . very nice finding.

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AaronWeier2
New Contributor II

Thanks for verifying I'm not nuts Royce! I too can type in the path in the connection text box and it will work but it's not a great workaround for teaching less experienced users. Besides, this is just dumb that it doesn't work. I've reopened my support ticket to have them look at it again. First time through they had no response except to map a new network drive every time.

I'll post whatever answer(s) I get. Please do the same if you get it resolved!

BrandonNelson1
New Contributor III

We're experiencing the same problem in ArcGIS Pro 1.3:  oddly enough, our "GIS" folder shows up just fine, but a folder named "Workspace" (containing user workspaces) is missing instead.  It doesn't contain any "arc.adf", just MXDs, subfolders, and some logs and indexing files.

We've had to work around the problem by either typing the path into the address bar, or adding a connection to a subfolder.  If we add a connection to the parent folder, though, it's still missing in the Project pane, and we can't add a connection the "Workspace" folder itself.

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JamesAuld
New Contributor II

+1 > Folders and Network Drives are missing from Pro 1.3 - had them all there at 1.2??

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ConstanceKilgore
New Contributor

Has there been any resolution on pro not recognizing folders?

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DanPatterson_Retired
MVP Emeritus

I have never seen the issue reported with 1.4 or 1.4.1

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