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Hi Patrick, Sorry about the issue. The app hasn't changed since our last update in June. The next update is approx Sept 18th but there aren't any fixes in the area you mentioned. Is the service appearing and working correctly in the ArcGIS web map viewer (i.e. not in the Story Map Shortlist app)? Also is the service a hosted ArcGIS Online feature service or an ArcGIS Enterprise (AGS Server) service (i.e. a service being served from an organization's own ArcGIS infrastructure and being added into an ArcGIS Online web map as a layer.. The former should work OK but Shortlist doesn't work well with the latter if you are using the 'as-is' option (where Shortlist reads its places directly from your data and reflects updates you make to the data automatically). If the web map is public could you perhaps share its URL so we can have a look? Rupert
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09-07-2018
10:15 AM
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Hi Every Story Map Tour has an associated web map in which it stores the places in the tour. That web map contains the layer in which the places are stored. You can find that web map by searching or browsing the items owned by the original account. You can also get to it via My Stories or if all else fails opening the Map Tour and using dev tools (e.g. F12 in Chrome) to get the ID of the web map it tries to open. If the Tour uses pics in Flickr, Google+ or referenced via URLs, you'll see those URLs as attributes in that layer. If the Tour uses pics that were uploaded into it, that layer will actually be a feature service layer with attachments. Either way you should be able to get to the images and download for re-use. Alternatively, you should be able to create a new Map Tour from that web map directly, by opening the map, and choosing Share > Create Web App and choosing Story Map Tour. If you want to create a new Tour in the Organization in which you have moved the Tour, move the map into that Organization and then create the tour. Ideally want all the data for your tour - the app, the web map, and the feature service (if images are handled by uploading them into the tour) to be owned by the same account in the same Org. I'd recommend just re-creating the tour with the materials you have: it is less fiddly than the above and you can control where everything ends up. Rupert
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09-07-2018
07:50 AM
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Hi Issac There's not a way to download a completed story map to a file like that and reconstitute it. The closest we have is that you can print a Story Map Cascade or Story Map Journal to a PDF file. If you want to host a story map on your own server, it is pretty easy: you just download the source code into a folder on your server then add the ID of your hosted story map app in ArcGIS Online into the index.html file. The maps, data, images etc used in your story map all remain hosted in ArcGIS Online: your server just has an instance of the source code. But if you can't embed a hosted story map in Medium, then self-hosting the story map would I think give you the same result, and wouldn't let you embed. In this case I would just not embed the story map. Story maps have to be embedded in quite large frames to be usable. Instead you could add screenshot to your post and link to the story map in a different tab. That gives readers the best experience because your story map will fill their display. Rupert
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09-06-2018
11:42 AM
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Hi When you add a tab into a Story Map Series (or bullet, or side accordion, depending on what layout you are using), choose the Web Page option for the content for the tab, and paste in the URL to the Shortlist you want to embed. You can include &embed at the end of the URL you paste it if you want to hide the header of the Shortlist. The example above also has Map Journals embedded in tabs too. See this FAQ for more info and troubleshooting for embedding apps in apps: Frequently Asked Questions | Story Maps Rupert
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09-06-2018
09:28 AM
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OK I see what you mean; you have embedded the ArcGIS Online web map viewer in your Story Map Cascade. When you do that it is displayed as-is. There is no way to turn off the components that surround the map when you embed the ArcGIS Online web map viewer. Your other options are to just add the web map directly into the Cascade via the Media Picker in the Builder (see Step 6 in the Cascade tutorial Story Map Cascade Tutorial | Story Maps ). This will work best because your readers will just see the interactive map and not the legend/table of contents. Alternatively, you could embed a configurable app, such as an app created with the Web App Builder, where you can pick which components to include. But I think the best approach, and the most standard approach authors take, is to add the web map into your Story Map directly rather than embedded the web map viewer. To make your story map look as good as possible on social media and search results, don't forget to add a thumbnail and a brief summary on its item page: https://www.arcgis.com/home/item.html?id=d8bab8d4aeb547169cea58f61494a6bc You can do that directly on that page or via My Stories: My Stories | Story Maps For example tweets automatically show the title, thumbnail graphic and brief summary. Rupert
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09-05-2018
03:14 PM
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Perhaps you are trying to add an interactive web map into your story? In that case you just add them in directly in the Story Map builder you are using. No need to take images of them For example if you are using Story Map Journal. you choose your map when add you/edit a section. See Step 4 in our Map Journal tutorial: Story Map Journal Tutorial | Story Maps
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09-05-2018
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Hi Story Map Journal doesn't support the Locate Me button for web maps it contains. However you could embed an app that supports the Locate Me button in the Story Map Journal, such as a Web App Builder app. So you'd create the Web App Builder app from your web map, then use the Web page option in Map Journal to add that app into your Map Journal main stage. Hope that helps. Rupert
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09-05-2018
08:13 AM
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Hi, To tailor screenshots you can crop them in a paint program like Windows Paint or Paint.net. The Story Map builders don't have a crop function for images so it is best to make any modifications to images first before using them in a Story Map. The content in ArcGIS is crawled by Google but searches usually need to include 'ArcGIS' as a search term, and they tend to take people to the ArcGIS Online item details pages for the content, rather than directly to the map or app that the item details page represents. To improve your content searchability, be sure to include a good set of search tags, a brief summary and description in the item details page for your Story Map. However for best searchability/SEO, we recommend that if possible you add a link to your story map into a web page, or embed your story map in a web page, that your readers will be more likely to find via search. So if you work for a city and your Story Map is about parks in the city, feature that Story Map on your city's official web page about parks. So when people do searches about parks in the city they'll find that web page and also your story map. Similarly if you have you have a blog or your own website, feature your story as content in that media too. Rupert
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09-05-2018
07:57 AM
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Thanks for doing that extra step Bryan. It helps escalate to get an official customer initiated issue submitted, so appreciated. Rupert
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08-21-2018
09:42 AM
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Bryan Hemmer If you like, feel free to log an issue with Esri tech support about the buttons you are not seeing in the standard ArcGIS Online pages, like the one you posted in your last comment. I think that if we can solve that issue, it will solve or help solve the Story Map app-specific.issues you also posted.
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08-16-2018
11:05 AM
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Thanks Ken. I have logged those issues here. Rupert
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08-14-2018
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PS. Can you reproduce the issue with missing icons in IE on the Item Details page too that I posted above (this is for an item that you own, so you get the editing options?
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08-14-2018
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Thanks Bryan When I view the ArcGIS Online Item Details page on IE 11 on Windows 10 there are several icons that aren't drawing: and also further down: They aren't really critical but I will log these as issues, and also look into the Story Maps related ones posted above too. Rupert
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08-14-2018
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Thanks guys. I can also reproduce those missing icons when using IE 11. Here's one more for you. Back in the ArcGIS Online Map Viewer (not in a Story Map) if you open a publicly shared web map when you are not signed in, do you see the icons below (next to the Sign In link, and in the Find Address/Place control when you've typed in a search). The icons shown in red in this Chrome screenshot are missing for me in IE 11: Thanks Rupert
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08-13-2018
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| Title | Kudos | Posted |
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| 2 | 05-16-2016 08:08 AM | |
| 1 | 08-06-2018 05:11 PM | |
| 1 | 09-29-2017 05:38 PM | |
| 1 | 09-05-2018 03:14 PM |
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