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Do you see all other buttons OK in Story Maps when you view them in IE 11. For example in a Story Map Tour with a cover page do you see the white down arrow in the lower center?: https://www.arcgis.com/apps/MapTour/index.html?appid=5242f8808e74499ab90c13825d7c9000 and in a Story Map Shortlist, after clicking on a place do you see < > and X controls in the upper right of the panel describing that place (immediately to the right of the title of that place)?: https://smcmaps.maps.arcgis.com/apps/Shortlist/index.html?appid=b2a271a1f45e46ca9336557cbe0bfd59 Rupert
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08-13-2018
12:40 PM
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Hi, cover videos are always muted. See: https://community.esri.com/community/gis/web-gis/storymaps/blog/2018/05/03/arcgis-blog-how-videos-with-sound-work-in-cascade-story-maps You can't delete the cover page in a Cascade, so your options are an image or a video with no sound. Rupert
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08-13-2018
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Hi Bryan Could you also check if the same thing happens if you just view the web map on IE 11 directly in ArcGIS Online, instead of via a Story Map Journal? Rupert
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08-13-2018
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Hi Jeremy You don't need to relink maps, layers, files, or images used in your Story Maps because internally they are referenced either with IDs or generic URLs. The URL of your maps and apps will change to reflect your new Org. For example if you have links to your story maps on your website, you'd update those to point directly at the updated URLs. Rupert
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08-10-2018
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Cool. Twitter picks up changes to ArcGIS Online entries eventually, but I just ran your story map through the Twitter Card Validator to speed up the process: https://cards-dev.twitter.com/validator to make Twitter update its cache. So tweets look better now https://twitter.com/lovinglillandon/status/1024411077914705920 Rupert
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08-10-2018
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You can add a thumbnail by going to our My Stories dashboard: My Stories | Story Maps . Click on your story to expand it and then hover your cursor over the thumbnail and then click Choose Thumbnail. You can also add a thumbnail by signing into ArcGIS Online, going to your content: https://www.arcgis.com/home/content.html, clicking the name of your story to open its entry in ArcGIS Online, and then clicking the Edit thumbnail button above the thumbnail. Rupert
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08-10-2018
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Actually, your last two examples on the second page of your map gallery are Story Map Series. Those, and the Web App Builder apps, load OK for me on Edge. I'm on my home network and not on VPN Rupert
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08-10-2018
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Hi Amy As those are Web App Builder apps, not Story Map apps, it might be good to post this as a new question on this thread: Web AppBuilder for ArcGIS . I'd also recommend contacting Esri Support directly so they can walk through the issue too. I suspect this might be a security setting on the Microsoft Edge browser though, and not ArcGIS related. I like the Edge browser but it does seem to have some peculiarities. When I work from home over our corporate VPN, it can't access the web at all, but works fine when I am off VPN. Rupert
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08-10-2018
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That's correct: if you use the option in Story Map Tour to upload your images directly into the Builder, you can't then mix and match by adding other media too: every point in your tour as to be an uploaded image. Use any of the other workflows if you want to have a mixture of images and videos in your tour. This is a limitation of Story Map Tour that you won't find in the other Story Map apps (they let you upload images and also link to media in the same story). It is because of the data structure we use for Story Map Tour: behind the scenes when you upload images into a Map Tour it adds them into a hosted feature layer as image attachments, so it expects everything you add to the tour to be an image. In the next generation of storytelling apps currently being designed, we won't have this limitation. Rupert
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08-10-2018
06:57 AM
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Nice work. You could add your own thumbnail for your story map to improve its appearance in search results and when it is shared on social media. Currently it uses the default thumbnail: https://www.arcgis.com/home/item.html?id=d1b9ab29c6e040dcb3fee9b36443ee37 so when people tweet your story it doesn't look as good as it could: https://twitter.com/lovinglillandon/status/1024411077914705920 Rupert
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08-10-2018
06:46 AM
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PS. Here's an example Map Tour using some panoramic imagery web content from Esri Startup Program member Hangar: 360-Degree Aerial Images of the Carr Fire - NBC Bay Area
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08-08-2018
09:38 AM
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Could you paste the URL of the image into this thread so we can try it out? Rupert
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08-06-2018
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Public access means that anyone can open your story map if they can find it, for example by searching ArcGIS Online or doing a Google search (especially that includes ArcGIS as a search keyword). If a story map contains sensitive or private info that you don't want everyone to be able to see, don't share it publicly. If you want to share a story map with a few people privately, for example so they can review the work, then there are several ways to accomplish that, the easiest probably being adding view-only accounts for them on your ArcGIS Organization so they can sign in and view the story, if it is shared just inside the Organization. Here's a handy blog post about sharing and findability: > Managing Security and Findability of Items with the ArcGIS Sharing Model https://www.esri.com/arcgis-blog/products/arcgis-online/sharing-collaboration/managing-security-and-findability-of-items and there are some more useful posts on the ArcGIS blog if you search for sharing in ArcGIS Online: You searched for | ArcGIS Blog For content that isn't sensitive or private, it is usually not problematic to share it publicly if that helps you do your project. For example, you may be working on a story map that will be shared publicly and launched as part of an upcoming initiative or campaign, but you want to be able to share it with a bunch of people, such as stakeholders or collaborators, to review it before the actual launch date. In this case, authors often just go ahead and share the story publicly. We often do that ourselves in our team too when we are working on stories with third parties or want to make it very easy for people to see a draft story. However to protect yourself in this situation, the best practice is to add some wording like Draft, Do not share, into the title of your story and also into the brief summary text with which it is documented in ArcGIS Online (the title and brief summary show up when people do searches in ArcGIS Online, like this search for all Story Map Journals). This will signal to anyone who finds your story that it isn't ready to be promoted or shared widely yet (some over-eager Story Map team members, namely me, have been known to jump the gun after finding great new stories in ArcGIS Online that were shared publicly for easy review but not officially launched yet). So it helps to add some text about draft status if you share something publicly before it 'goes live'. The other end of the stick with this is when you do go live with a story you have created, how do people find it once you have made it public? Just making a story map public (or any map or app) in ArcGIS Online doesn't mean that the intended audience you created it for are going to be able to find it. Your audience are not likely to be ArcGIS users or know anything about ArcGIS. So making a story map public isn't the end of your work: it's up to you to promote your story and get it in front of your audience. A recommended way to do that is to put a link to your story map into the most relevant web page on your website. You could alternatively embed your story map into that web page. The Story Maps Gallery contains some examples of linked and embedded stories so you can see how other authors are doing this. This makes sure that people browsing or searching for the subject of your story will find it, not by finding its entry in ArcGIS Online, but by finding the page on your website that features the story map. And of course, sharing your story map (or any public map or app you create with ArcGIS) on social media, email newsletters, etc is also a good way to get your message out, just like with anything else on the web. Hope that helps Rupert
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08-06-2018
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In this workflow the Story Map Tour is trying to created a hosted feature layer in which it can store the images that you upload into the Tour Builder. Things to check are is there already a hosted feature layer in your ArcGIS Content or Org with than name. You could also check that you have permissions to create a hosted feature layer (although normally Map Tour won't give you this option if you don't. I'd recommend contacting Esri Tech Support about this issue so they can walk through this with you. I do sometimes get that message myself, but if I try again it works OK. Would also be good to know if you are using ArcGIS Online or ArcGIS Enterprise. Rupert
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08-05-2018
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Hi Kyle Yes sorry about the issue. You are correct that the same issue applies to Shortlist since you have created your latest version of the Shortlist since June 26th. Audio embeds in Shortlists will continue to work in Shortlists created before that date. So could you continue to use your original version of your Shortlist, which was created before that date? Rupert
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08-04-2018
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