Latest Contributions by George_Thompson

Hi Jenny, Here is some more information on coping data: Copying feature datasets, classes, and tables to another geodatabase—ArcGIS Help | ArcGIS for Desktop About loading data into existing feature classes and tables—ArcGIS Help | ArcGIS for Desktop ... View more

Hi Jenny, It looks like you were sent some of the contents of a file geodatabase. Try creating a folder called "test.gdb" and placing the files in that folder. Then attempt to connect in DT 10.3. As a test, I just created a new file geodatabase and it had 40 files in it. I would recommend having the sender send all the contents of the *.gdb folder in a zip file and re-testing. -George ... View more

I would recommend talking to your local account manager. As far as I know the only way to log issues with Esri (when outside of the US) is through a distributor. Hope this helps...... Esri Technical Support​ ... View more

To add to what Sam has said here are some KB articles that are useful: 44687 - Issues related to Oracle 11.2.0.3 42983 - In Oracle, why does it take a long time to build statistics on large ST_GEOMETRY data? George Geodatabase​ Enterprise GIS​ ... View more

HI Roxana, Can you provide a little more information for this issue: -What version of Data Interop is being used? Is ArcGIS Desktop at the same version? -What version is the Oracle database? Is it a geodatabase (with and SDE schema)? -Are you using the Oracle full client or Oracle Instant Client? -Are you able to connect to the Oracle database with SQLPlus or SQLDeveloper? -Are you able to make a connection in ArcCatalog (outside of the Data Interop extension) and see the expected data? This will help shed some light on the possible issue. George GISGISGIS ... View more

Here are a few observations: -The version of SQL Server is not a SP3 (to meet the min. support requirements) Microsoft SQL Server database requirements for ArcGIS 10.3.x—Help | ArcGIS for Desktop -Have you closed ArcCatalog and then tried the upgrade process again? -Does the SDE user (the user performing the upgrade) have the SQL Server SYSADMIN fixed server role? SDE needs to have the db_owner role for that database. I am guessing that this is a SDE schema geodatabase, correct? -Is this a multiple geodatabase model geodatabase? -George ... View more

Hi Shannon, Can you provide a little more information on the error that you are receiving? -What version of RDBMS is being used? -Are you upgrading via ArcCatalog 10.3.1? -Can you provide a full error message (screenshot, etc..) to this post for review? -Can you also run the Pre-requisite check on the geodatabase before the upgrade and provide the results? Upgrade an enterprise geodatabase in SQL Server—Help | ArcGIS for Desktop Please make sure to review the above documentation before upgrading. The above information will be helpful for troubleshooting this issue. -George Geodatabase​ Managing Data​ Enterprise GIS​ ... View more

Jenn, Here is some of the documentation for making connections to SQL Server database from ArcGIS Pro; Database connections in ArcGIS Pro—ArcGIS Pro | ArcGIS for Desktop Set up a database connection—ArcGIS Pro | ArcGIS for Desktop I tested ArcGIS Pro 1.1 and was able to see data in a SQL Server database (non-geodatabase) and in a geodatabase at version 10.3.1. You may need to contact Esri Tech Support to look into the issue in more detail. Make sure that you are on a supported release of SQL Server for ArcGIS Pro (SQL Server 2012 or newer) Microsoft SQL Server database requirements for ArcGIS Pro 1.1—ArcGIS Pro | ArcGIS for Desktop Hope this help! -George Geodatabase​ Enterprise GIS​ ... View more

Do you have the TNS_ADMIN variable set to the new location? Here is the link for Server 10.1: ArcGIS Help 10.1 Can you open SQLPlus from the Oracle 64-bit client install (%ORACLE_HOME%\BIN folder) and then connect to the Oracle database as one of the users? This is an IMPORTANT testing step!!!!!! If you are using the 64-bit SQLPlus it is also have a sqlplus.exe running in the process list. If you see it with a *32 at the end then there is a client configuration issue. I would make sure that you can connect outside of the ArcGIS client first. You may have to open a support case with Esri Support to investigate in more detail. but it points more towards the Oracle client configuration for the 64-bit client used by ArcGIS for Server. Hope this helps! -George ... View more

Paul, The Oracle client would need to have access to the TNSNAMES.ora file. This is something that your IT and DBA team should be able to remedy. Are you using the full Oracle client or Instant Client? ... View more

Hi Paul, To add to what Josh mentioned, what type of Oracle 64-bit client was installed? Did you restart the ArcGIS Server service after installation of the Oracle client? This MUST be done for the Server service to re-read the PATH variable and use the Oracle client. -George Geodatabase​ Managing Data​ ... View more

I understand that it can be a daunting task, but if you do it manually and there is another table that needs to be updated at the same time and the update is not done it could corrupt everything. I think the safe move is to export/import the jobs or recreate them again. ArcGIS Help (10.2, 10.2.1, and 10.2.2) - Export WMX Jobs This may help speed up the process. -George ... View more