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Hi Sara, Thanks for providing the link to your story. It's looking very nice and will be a great way to provide election results! As Greg mentioned he's created an issue that you can track regarding your request, but the idea to have just one pop-up available on mobile was by design. We've found that even with the desktop/laptop layout most viewers don't realize that little arrow at the top shows additional pop-ups or are confused as to why there are different pages, so that is not a good experience either. Either way having multiple pop-ups at the same location is not a storytelling pattern that we'd recommend. I'd encourage you to try to find another way to provide the county wide information, especially since the map is not really adding anything in that case (there is just one feature). Perhaps you could remove the tab for county-wide results and just put a link in the header to a PDF of the county-wide results (like you have in the upper right)? Do you think that would meet your requirements? Owen
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10-14-2015
08:32 AM
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Hi Tyler, Thanks for the kind words about Story Maps! 🙂 The team is certainly working hard to bring you new and innovative ways to tell your stories using your great maps and data. Regarding your other question about Map Series, I think the option you should use to get the desired layout in this case is Center. This will center the image in the area to the right of the description panel.
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10-14-2015
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Hi Tyler, Sorry you are seeing some issues with the pop-up display on Map Journal. Could you please share links to both of your apps (either here or in a private message to me) so I can take a look? Owen
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10-13-2015
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Judie -- sorry, I was mistaken in my earlier reply. I just double-checked and the only thing I think you are missing (and I was also missing) is that after you enter the image URL in you have to click the to the right of the URL. That should do it! Owen
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10-08-2015
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Hi -- unfortunately hosting icons on ArcGIS Online is not currently supported for symbols. You'll need to host somewhere like Dropbox, Amazon S3, or a web server that can give you a full URL to the image (ending in .jpg, png, etc.).
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10-08-2015
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Hi Vincent, The example you found has Map Journals embedded in a Map Series. Check out this blog post to see how to do this. I will caution you, however, to be mindful of the experience you are building for your audience when you use this technique. Sometimes combining too many different types of apps can get confusing for your readers. Owen
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10-06-2015
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Hi Eddie, As Greg mentioned if you want your viewers to be able to get back to your initial explanation screen you shouldn't use an intro point in your tour. Make your intro screen as tour point #1 and perhaps make it a different color icon to distinguish it from the rest of the points. You can put the first point at a location like your office in DC or just the center of DC. This is not an ideal user experience, but another option would be to put a hyperlink for your app in the subtitle section. That would essentially reload the app at the intro screen. For this you'd use the HTML code in the subtitle field like this: <a href="http://www.arcgis.com/apps/MapTour/?appid=abcdefghi123456789">Click here to show intro.</a> We are looking at updating the existing Map Tour layouts and adding several new ones in 2016, and we will consider adding this feature as part of that update. I've added an issue for this request on GitHub and you can follow it here. Owen
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10-05-2015
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Hello Rhianna - I'm sorry but this fix got pushed from our last release. It is on the list of issues to fix for the November release.
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09-28-2015
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Kate/Allen, Thanks for your interest in the Story Map Crowdsource app. We are planning to release a downloadable form of the new Story Map Crowdsource app in November 2015, which will continue to be updated periodically after that with additional features as they are finished. Then, in March 2016 we plan to deploy a hosted version on ArcGIS Online. It's still undecided if/how the Twitter hashtag feature will be included. As Lee mentioned above there is a server-side component that handles this in our current custom deployments, so the team still needs to work out how to best implement this. Owen
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09-25-2015
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Hi Callie, Sorry you are having an issue. I'm not sure what it might be from the screenshots. Could you please post (or private message me) your CSV file so I can take a closer look? Owen
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09-24-2015
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Hi Jami, The views reported in My Stories are the same views reported on the web application item on arcgis.com. For web apps (including Story Maps) the number of views goes up by one every time the app is loaded. Views are not counted for web apps when the item page is viewed. So that number of views will include the times you've reloaded the app during development (assuming your app is hosted on arcgis.com). Hope this is helpful - let me know if you have any more questions. Owen
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09-20-2015
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Hi Kirsten, Thanks for your feedback; I agree that would be be a better experience. I've created an issue on GitHub for your request so we can consider and prioritize this for a future release and so you can track it. We'd hope to get this added to our March or July release next year. If you absolutely need that experience today, you could put your map in the Map Tools configurable app (which does have the pin and pop-up) and then embed that app in your Map Series (see this blog post for instructions). Owen
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09-16-2015
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Todd, While there's currently no way to merge accounts, I have a script that migrates items, groups, role, and profile info from one account to another that can be used for this purpose. This script is unsupported, so please test before using to confirm it works in your environment. See the Enterprise Logins section of this page on the ArcGIS Organization Administrator's Wiki for details: Maintenance Tasks: Members · Esri/ago-admin-wiki Wiki · GitHub If you haven't run python scripts on your machine before see this page for help: Set up your machine for python admin scripting · Esri/ago-admin-wiki Wiki · GitHub Owen
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09-15-2015
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Last night (Sept 9, 2015), ArcGIS Online was updated in a release focusing on quality and stability. Here is a list of some of the issues addressed in our Storytelling apps. Spellchecking has been added to all input fields in Map Journal, Map Series, Map Tour, and Swipe apps! The quality and experience of the spellchecker is browser-specific. Various improvements to the web map picker: ability to clear search field, look and feel of pagination and thumbnails. (Journal, Series, Swipe) Fixed an issue preventing the addition of links using HTTPS (or protocols other than HTTP) Fixed an issue preventing the legend's 'Open by default' setting from persisting after editing an entry (Journal/Series) Fixed the behavior of the 'Unload when reader navigates away' feature to accommodate a web page containing autoplaying audio/video content (Journal/Series) Fixed the Bullet Layout overflow dropdown list icon placement (Series) Fixed an issue in Safari with the text editor that caused the cursor to jump to the top of the section when hitting Enter. (Journal/Series) Various visual improvements and fixes to text and element position/layout. Lists of all the issues addressed can be found in the release notes on the public repositories for the Storytelling apps on GitHub: Map Series Map Journal Map Tour Swipe
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09-10-2015
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Hi Allison, Sorry you are having this problem. We do know about this issue and plan to fix it in the November release. As a workaround for now you can paste the URL for the page into the "webpage URL" field (instead of using the iframe/embed). Owen
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09-09-2015
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