|
POST
|
Bradley -- we did a eyedropper color test and the colors are the same; however, browsers can alias fonts differently so that is likely accounting for the difference. Owen
... View more
09-19-2016
07:12 AM
|
0
|
1
|
3624
|
|
POST
|
Hi Bradley, We have also seen that issue with applying color and hope to get that patched tonight (Monday, Sep 19). I don't see a difference in the default font color on IE or Chrome -- could you post a screenshot of what you're seeing? Owen
... View more
09-19-2016
06:40 AM
|
0
|
3
|
3624
|
|
POST
|
Hi Bradley, Wanted to check in on this -- is your story working now? Owen
... View more
09-19-2016
04:18 AM
|
0
|
5
|
3624
|
|
POST
|
Brad - do you mean you are trying to get the same color black as the standard story font color? The Clear Color button in the upper right can be used to clear any color you applied to text. Owen
... View more
09-15-2016
02:38 PM
|
0
|
0
|
2343
|
|
POST
|
Actually, I have an idea for what might be going on. It has to do with how the color picker behaves. The initial location for the color selector is on the far left of the color field, which represents black/dark color. If you just click a color on the horizontal selector the color won't change because that color selector dot is still giving you a very dark version of the color you selected. This shouldn't affect picking a color chip from the palette or entering a hex code though. Try moving that dot selector to the right in the color field to select a color and see if that works. Let me know if you are still seeing issues. Owen
... View more
09-15-2016
11:19 AM
|
1
|
1
|
2343
|
|
POST
|
Kim/Brad, Thanks for reporting these issues. Are you using Safari or Chrome to build your story? Owen
... View more
09-15-2016
11:10 AM
|
0
|
2
|
2342
|
|
POST
|
Bradley, Thanks for your feedback! We are considering more text formatting and margin options for future updates and will take your suggestions into consideration as we work on those. I'm not able to reproduce the issue you described with the color picker. Currently when you select a color in the picker you have to click "Choose" for the color to be applied to your text. Are you not seeing the color applied after clicking "Choose?" (We're planning to improve this experience in the future to give you a preview of the selected color while the color picker is open.) Owen
... View more
09-15-2016
08:01 AM
|
0
|
0
|
2342
|
|
POST
|
Hi Bradley, Thanks for reporting this. It is a bug and we've got a fix for it that we plan to deploy tonight. Please try your story again on Friday and let me know if you still are seeing that issue. Owen
... View more
09-15-2016
06:45 AM
|
0
|
0
|
3624
|
|
POST
|
Hi Oscar, We'll look into the issue on IE. Thanks for reporting that. You can use the browser's print options to print to a PDF. It's slightly different in each browser, but instead of choosing a printer you choose "Print to PDF." If the author created their own PDF for the story, the "A Story Map" link in the header can be customized to link to the PDF. Owen
... View more
09-15-2016
06:36 AM
|
0
|
0
|
1326
|
|
POST
|
Chris, Glad everything is working as expected now. Would you mind sharing some of your workflows with us? We'd love to hear how you plan to use your crowdsourced content so we can consider your use cases in future development efforts. Owen Story Maps Product Engineer
... View more
09-15-2016
06:17 AM
|
0
|
0
|
1098
|
|
POST
|
Hi Scott, the patch has been deployed and I was able to verify that your story behaves normally again. Let me know if you are still seeing any issues. Owen
... View more
09-14-2016
10:09 PM
|
0
|
0
|
2915
|
|
POST
|
Hi Katy, The fix has been deployed, I was able to verify it with a few other Cascade stories, but when I tried to test your story the scene still doesn't load. I searched for the scene by it's ID on ArcGIS Online but couldn't find it, so I think the web scene might be currently unshared. Can you please try sharing the scene and any layers in it and trying your story again? Owen
... View more
09-14-2016
10:07 PM
|
0
|
1
|
1259
|
|
POST
|
Hi Katy, Very sorry, but this is a bug that was introduced in last night's ArcGIS Online update. There is an issue with Cascades that have web scenes prompting for login even though the scene/layers are public. We have a fix and will be patching tonight. Sorry again that this issue affected you. Owen
... View more
09-14-2016
10:11 AM
|
0
|
3
|
1259
|
|
POST
|
Hi Scott, We've identified the issue with the login screen as a bug that was introduced in last night's update. We are working on a fix that will be deployed tonight. I apologize for the trouble. Regarding your other question about bookmarks and sections: I'm working on a GeoNet blog post on this, but that is expected due to a change we made in how sequential sections are implemented in this beta release. You can no longer have two sequential sections in a row. If you made a story like this in beta 1 or if you create this situation, for example by deleting or moving an immersive section, sequential sections will be combined. In your case, you also lost a bookmark since the sequential section that had the bookmark was combined with a previous section when you opened builder for the first time after the update. I'd recommend inserting a title section to break up your story and you can add a new bookmark on the new title section or on the new sequential section following the title section. Sorry that this change has affected your story. Owen
... View more
09-14-2016
10:08 AM
|
0
|
0
|
2915
|
|
POST
|
Scott, Yup, I am getting a log in after I scroll through the story a bit. Everything looks public to me, but something is prompting for a login. I'll investigate some more and get back to you. Do you have any other cascades or story maps that are giving you issues today? Owen
... View more
09-14-2016
06:42 AM
|
0
|
2
|
2915
|
| Title | Kudos | Posted |
|---|---|---|
| 1 | a week ago | |
| 1 | a week ago | |
| 1 | 2 weeks ago | |
| 2 | 3 weeks ago | |
| 1 | 4 weeks ago |
| Online Status |
Offline
|
| Date Last Visited |
yesterday
|