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Hi Ricardo, It looks like your main story is a Cascade -- do you have any other web content embedded in that story? Has the Map Tour been modified with any HTML? Can you share the links to your Cascade story and the Map Tour you are trying to embed so we can take a look? Owen
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10-10-2016
06:35 AM
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Hi Saloni, I think you are trying to create what we call a "Main Stage Action." Please read this blog and I think you'll be able to create the experience you want in your story. Using Story Map Journal Main Stage Actions | ArcGIS Blog Owen
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10-07-2016
08:55 AM
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Hi Ricardo, Sorry you are having an issue, but your story map seems to work fine for me (it has the dark grey canvas basemap). The screenshot you included is of the arcgis.com map viewer. If you have an issue opening a web map on ArcGIS.com I would try the Web GIS space. Owen
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10-05-2016
09:02 AM
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Try adding the service to your web map using https in the URL. It may be that you are accessing your story over https and the service is http. Owen
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10-05-2016
06:31 AM
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Hi Antoine, Unfortunately, none of our current story map apps have splash pages (Cascade and Crowdsource have cover pages, but I don't think that is what you are looking for). If you need your story map to have a splash page you can either download the code (GitHub link below) and customize it to add one, or you can embed a story map in an iframe of another web page that has a splash screen. Esri GitHub | Open Source and Example Projects from the Esri Developer Platform Would you mind sharing some information about why you'd like to include a splash page so we can use it to consider adding that feature for a future release? Owen
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10-05-2016
06:21 AM
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Hi Frank, Since this issue involves migrating accounts I'm going to recommend that you please contact Esri Support for help troubleshooting your issue. https://support.esri.com Owen
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10-05-2016
06:15 AM
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Hi Daniel, For Map Series you could add another tab in the story and change the extent to show that feature to bring attention to it. Otherwise, if you are a developer, you could customize the code. The Map Journal app has "actions" that let you configure a link the in the text to change the map (zoom to a location, toggle layer visibility, show a pop-up). Using Story Map Journal Main Stage Actions | ArcGIS Blog You could try your story as a Journal to see if that works for you. Owen
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10-05-2016
06:12 AM
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Hi Kelly, I suspect that your administrator has configured a specific set of apps for your organization to use, which is why you don't see the categories on the left side that include the option to Build a Story Map. Just to confirm, if you search for "shortlist" in the Create a New Web App panel does it not show up? If it's not there, you'll need to ask your admin go to either: A) add the Story Map Shortlist item to your organization's custom configurable apps group, or B) go to My Organization > Edit Settings > Map > Configurable Apps, check the box in the screenshot below, and click Save. That will add all the latest apps to your organization's configurable app gallery. This is a good thing for your admin to do after each ArcGIS Online release to make sure everyone in your organization has access to the latest apps. You can also create a new Shortlist from scratch on the Story Maps website (by clicking Create Story or Build next to Shortlist) or from the Shortlist item page by clicking Create a Web App (make sure you are signed in or you won't see that button). However, to migrate your existing Shortlist from the older version you'll need to launch the builder from the web map as indicated in the instructions you were following, so you'll still need to contact your admin. Owen
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10-01-2016
05:28 AM
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Hi Frank, Sorry you are having an issue with your story maps. You can use feature layers in more than one story map, so I'm not sure why they are not showing. Can you be a bit more specific about what is happening? Are you seeing an error? Did you copy items from one account to another or did you just convert a trial organization into a paid organization? As far as uploading images, I'm not sure which story map app you are using (the full list is here). Right now only Map Tour and Cascade supporting being able to upload images directly in the builder. If you are using one of the other apps you'll need to use Flickr or some other hosting service or a web server to story your images. Owen
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09-30-2016
08:14 AM
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Hi Lindsay, The syntax for markdown and HTML are different, so unfortunately just changing the file extension won't work. If you have a working HTML page, then you just need to copy the <iframe> code into the <body> section of your page where you want the story map to appear. It can be frustrating when you are just starting out working with HTML. I think it would be helpful for you to take a look at some of the free resources to learn HTML at Code Academy or Khan Academy. They have lots of great introductory lessons to help you understand the basics! Owen
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09-28-2016
07:17 AM
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Hi Lindsay, Looks like you have valid iframe code in your map.md file, but markdown isn't a web page. You'll need to put it in the <body> of an HTML page like this. <html>
<head>
<title> favorites / bookmark title goes here </title>
</head>
<body bgcolor="white" text="blue">
<p>This test page simulates the embedded map. Size is 950px x 600px</p>
<br>
<br>
<iframe width="950" height="600" frameborder="0" scrolling="no" marginheight="0" marginwidth="0" src="http://www.arcgis.com/apps/StorytellingSwipe/index.html?appid=01be34448b9046798cdc6378b9649a9d"></iframe>
</body>
</html> If you paste this code into a file named test.html and open it in a browser you'll see a simple web page with an embedded story map. Owen
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09-26-2016
04:31 PM
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Hi Kate, Sorry you are experiencing an issue with your story -- are you still unable to view the story without logging in? I was just able to load your story and scroll all the way to the end. I tested some of the map links as well and they seemed to be fine as well. Is it a particular part of the story that is prompting you for a log in? Can you please try loading it in an incognito/private browsing window? Owen
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09-26-2016
04:13 PM
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Hi Kimberly, Sorry you are having that issue. Can you make the story public and share a link to the story here (or PM it to me) so we can take a look? If you create a new immersive section are you able to save changes to its title text? Owen
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09-22-2016
08:29 AM
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Thanks for the additional info Brad! An option to adjust the margins would be useful, so we are considering that for a future release. However, I'd challenge your perception that limiting the length of story is most helpful to your readers. We're thinking about publishing a blog or "How to Cascade" story about this, but what our team's research and experience shows is that readers get more fatigued reading wide blocks of text than they do scrolling through a story. Newspapers and magazines have always used narrow columns rather than lines of text that go all the way across the page, and the clear direction of modern web design is narrower text blocks and taller pages to improve readability and focus. We also recommend using left-aligned text for paragraphs. Centered text is ok for headings or short quotes, but giving readers an anchor point for their eyes to go back to at the end of each line is much less fatiguing than center-aligned text where each line starts in a different vertical position. Check out popular news websites or blogs (NY Times, Medium, etc.) and you'll see these design principles at work. Hope this is helpful! Owen
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09-20-2016
12:58 PM
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Bradley, Yes, that's a current limitation of captions. We've styled the captions to be a bit lighter with opacity so that they are distinguishable from other story text. However, we realize that this makes the color picker not work as expected in your case -- we'll look to improve that in a future release. Is there a specific government regulation or corporate policy you are trying to adhere to by making black captions or is this just a stylistic decision for your story? Owen
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09-20-2016
08:12 AM
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