Latest Contributions by OwenGeo

Hi Christophe, We are aware of this issue and are looking into how to fix it. We hope to have a fix for the next update in early December. Owen ... View more

Hi James, The River Reborn was an early custom prototype story, so not all of its features have been incorporated into the Cascade builder. That layer toggle is one of the features that is currently not available. It is possible for web developers to build that type of element if they download the Cascade source code, but it would be a significant effort. We hope to release a developer guide and some code samples in the future to help developers who are interested in customizing Cascade, but those materials are not ready at this time. We would also like to add that feature to the Cascade builder in the future, but we don't currently have a timeline on when it would be available. Owen ... View more

Hi Joshua, I'm sorry you are having trouble configuring some web maps in your Cascade story. With a problem like this I think your best course of action to get it resolves is to contact Esri Support so they can methodically walk through some standard troubleshooting steps with you to isolate the issues you are encountering. Owen ... View more

Kayla, Thanks for the screenshot. At this time Map Journal doesn't support uploading images directly in the builders (Cascade, Crowdsource, and Map Tour are the only ones that do right now). Flickr is currently the recommended way to host images for a Map Journal. But we're working on adding that feature to Map Journal and it should be available in the next update at the beginning of December. Owen ... View more

Hi Brittany, It's currently not possible in Cascade to configure a link to an image (such that if a reader clicks the image the linked web page opens in a new tab). Please let me know if this answers your question. Owen ... View more

Hi Quanita, I'm not familiar with the hotlink protection feature you've described, but unfortunately I don't think you'll be able to use that feature on images you want to use in your story maps. From what I can tell hotlink protection allows you to whitelist certain domains from which you want to allow requests for your images. But when someone accesses a story map you've shared it's their computer (not arcgis.com) that requests the images you've linked to in your story. So adding arcgis.com to your exceptions list won't work. My guess is the reason you can't see the images in the story map builder is that you haven't added your own domain to the exceptions list. Likewise, your readers won't be able to see the images unless you add their domain to the list. Unless you are making a story for a very specific audience, where you can predict the domains from which they are accessing your story, you'll need to make your images public.  To provide a little more detail, the way a story map works is the reader opens the app and their browser downloads the story map application code and the story data. The story data contains the story's narrative/text, links to media (images, video, maps, etc.), and the structure of how all of this information appears in the story. The reader's browser then requests the media using the links in the story data. A website works in basically the same way, so I believe you'd have this same limitation if you were trying to use protected images in a public website. Owen ... View more

Hi Kieran, Thanks for the additional info. I also found some issues trying to create a Map Tour using those basemaps. For example, if I have one of your basemaps in my organization's basemap gallery and try to switch to it in the Map Tour builder nothing happens, or if I try to create a tour from a web map using one of your basemaps from the arcgis.com map viewer > Share > Create a web map the resulting tour doesn't show a basemap at all. I'll have to investigate a bit more to see if I can figure out what's going on, but I did find a workflow that you can use: Create a new Map Tour from scratch from the story maps website using one of the standard ArcGIS basemaps (like topo or streets). Add at least one tour point in the builder and save your story. Go to My Content and find the web map that is used in your Map Tour (it will have the same name). Open the web map, change the basemap to one of your custom basemaps, and save the web map. Reload your tour in builder mode. Your basemap and tour points will be there. Continue adding tour points until your tour is complete. Here's a tour I created with one of your basemaps: http://arcg.is/2ekbPQR  Let me know if this works for you. Owen ... View more