Latest Contributions by OwenGeo

Hi Alexis -- No you cannot edit the source code of an application through ArcGIS Online Assistant, you can only edit the story configuration. See this article for more information.  ... View more

Yes, your Level 1 users should definitely be able to see images uploaded into the story map. It sounds like you may have found a bug. Since this is an issue on ArcGIS Enterprise I'm going to ask that you please start a case with Esri Support -- they are much better able to help you troubleshoot and try to reproduce your issue. Please share this GeoNet thread when you create your case. ... View more

Hi Mele -- The journal only takes 3-4 seconds to open for me, which I thought was acceptable -- does it take longer for you? I wouldn't expect that JPG images are slowing things down as that is the best format to use. You could try having an image in the main stage for your home section to see if that makes it load faster. A map, like you currently have, may take a little longer to load. ... View more

Hi Jessie -- Unfortunately, ArcGIS Online doesn't have that capability at the moment. The best option is for you to provide those outside collaborators with limited permissions LEVEL 1 accounts and share your story map and it's associated content with those individuals via a group. Levels, roles, and privileges—ArcGIS Online Help | ArcGIS  ... View more

Tyrone -- As stated in the FAQ, Story Map Crowdsource (beta) is not supported on ArcGIS Enterprise Portals. ... View more

Hi Ann -- Unfortunately that is a current limitation of Map Journal's integration with Flickr. You will have to create another album and add the second half of your photos to that album if you want to use them in a Map Journal. I realize this is not ideal, but it doesn't duplicate the photos in Flickr. We will look at increasing that limit in a future release. ... View more

I believe the issue with your story is that each of your web maps uses a vector basemap. There is currently an issue on iOS devices if there are too many vector tile layers. We are looking into how to address this in the future, but we have a few technical challenges to overcome to get there. Here are two things to try to workaround this: First, if you can do without the overview map the simplest thing would be to try removing it from each section. Having that open is currently doubling the number of vector tile layers in your story. If removing the overview maps doesn't fix things, this should (and you may want to do this anyway, for reasons mentioned below): try using a single web map for all the sections of your story map (that way the vector basemap will only load once). To do this: Add all your layers to the same web map and turn them all off Add the web map you created in step one to the main stage of each section of your story In each section use the "Custom Configuration" option for Content and Location to set the visible layers and map extent for that section. You can see this article for more information. If you do this second workaround, you may be able to keep the overview maps. Also, the main stage won't need to reload each time you switch tabs, you'll just see the new layers pop-in and the map pan/zoom to the correct extent, which will be a much nicer experience for your readers. Let me know how these work out for you. ... View more

Hi Trevor -- Thanks for sharing your images. Your assessment is correct; those images are not large enough to use as background images in a Cascade. If you inspect them you can see the largest one is only 640 pixels wide (and one is just 240 pixels wide). To use an image as a cover or immersive background image it should be about 2000 pixels wide. You may be able to use those images in your story if you add them in-line to a narrative section and set the size to SMALL. What model iPhone are you using to take photos? If you are using an iPhone 3G or later the photos should be at least 2000 pixels wide. Sometimes emailing photos will reduce their quality. If so, be sure to send the full quality images when you transfer them to the computer with which you are making your story map. More information about recommended image sizes for all story map apps can be found in our FAQ. For example, here's information about image sizes/treatments in Cascade. ... View more