Latest Contributions by OwenGeo

@JotHall1 - I'm sorry someone in your organization is having this issue. We did fix a bug last year that was causing a similar problem, but I can't say what might be preventing your colleague's story from loading. Please contact Esri Support so an analyst can help investigate and troubleshoot what happened to this story. ... View more

@DerekMStrout - the block size sounds like a separate idea, so it would be good to create a new idea for that one. It would also be helpful if you could share some screenshots describing what you mean and present an example of the situation you are referring to, if possible. Thx! ... View more

Looks like we commented almost at the same time. lol I'll change this idea status back to OPEN since you are requesting a toggle in the story builder to control which dashboard view shows. ... View more

Hi @DerekMStrout - Yep! You can just add #view=mobile to the dashboard link when you add it to the story to force the mobile view to show. See this help topic. URL parameters—ArcGIS Dashboards | Documentation As the topic mentions, the mobile dashboard view will only automatically show when the window/frame the dashboard is in is 600px wide or narrower, but you can use the URL parameter to force it to show. ... View more

Yes, you are able to transfer a story and its related content from a free ArcGIS account to an ArcGIS organization account.  ... View more

We have a design for this and hope to work on it for release later this year. ... View more

Hello @Lvivcenter - I apologize that this is still an issue for you. Please contact Esri Technical Support. Our support analysts can perform much more sophisticated troubleshooting that we are able to do here on the community forums. ... View more

@BarbaraBiskopstøHansen -- That space in the side panel will be removed as long as the tour is the first block in your story (this enhancement was added in Oct 2023). Since you can see that space when viewing the story it means there's still at least one block above your map tour. Depending on how you built your story, it may not be obvious how to get rid of that last empty text block (you can't just use the delete key because there's no text there). One easy way to do it is to just drag your map tour block up to the very top of the story (above the empty text block). You can grab the tour block using the drag handle on the left side of the tour slides panel and drag it where you want. If you're using the Minimal cover layout, it can help to temporarily enable the navigation bar (from the Design panel) so you can see when you are all the way at the top. With other cover layouts it's obvious where the bottom of the cover is, so the navbar isn't needed. When you drop the tour, you should see something like what is shown below where the insertion line is very close to the navbar or the cover's bottom edge.  Hope this helps!   ... View more

@YelenaCummings -- I'm sorry you are experiencing an issue with embedding Tableau dashboards in your stories. I did look up the bug you referenced and it appears to have only been submitted yesterday. I assure you that Esri cares about this issue, and we want to get it resolved for you as soon as possible, but there is a process for verifying bugs, so please be patient. In the meantime, could you please provide some of the Tableau links that previously worked for us to test? There were no links or additional details included in the bug report. Please be aware that the last time ArcGIS StoryMaps was updated was May 29, not June 6. See the release notes for more information: Release notes—ArcGIS StoryMaps | Documentation. I'm not sure if that makes a difference in the timeline for your troubleshooting. ... View more

Hello - I'm sorry you are running into an issue duplicating a story. Is it possible that the organizations are in different data storage regions (US vs, EU)? If so, duplication across regions is not permitted for security reasons. We are adding a specific error message for this case in tonight's software update. If you try again tomorrow you would see this new error if this applies to your situation. If you still see the same error tomorrow, please contact Esri Support and they can help you troubleshoot your issue. ... View more

Hi @DebGauthier -- I'm sorry you're seeing an issue after duplicating a story. Sorry for the delay in replying. When you have an issue it's best if you post your issue as a new thread rather than adding a comment on an existing resolved thread. I'm not able to reproduce this issue. As soon as I edit the title of the duplicate story the tab name immediately updates to reflect my changes. Are you still seeing this? If so, can you please create a new thread and share the exact steps you are going through so we can try to reproduce the issue on our end? ... View more

Hi Jake - I'm closing this idea since it is a duplicate of several existing ideas. Please review these existing threads and upvote and/or comment on the ones that most closely relate to your needs: Offline Story Maps - Esri Community Long term preservation of Story Maps - Esri Community Enable StoryMaps for Offline Use - Esri Community (note this variation of the offline StoryMaps idea has been implemented) ... View more