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Issue is still there in 4.26. Any thought from ESRI team ? Does it look like an expected behavior @HeatherGonzago ? Thanks for listening !
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04-12-2023
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Hello @JeremyHolcombe, Out of curiosity, is your ArcGIS Online account secured with SAML ? If so, I would suggest clearing browser cache instead of Workforce one in the apps settings. I had opened a case for that already on Collector in 2016 : #BUG-000097612 Credentials are remembered when using enterprise logins with ArcGIS Online and attempting to switch users in Collector for ArcGIS (Android). But still the issue remains even on latest FieldMaps on android but not on IOS. Nicolas
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03-13-2023
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Did you inspect your webgisdr backup with 7zip ? The backup of the ArcGIS Server may have failed and was not included in the webgisdr backup for some reason. Double check the ArcGIS Server that was backed logs if that the case. It may tell you the reason.
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03-02-2023
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+1 ! As it is does not seem to be standard to OIDC protocol (correct me if I am wrong, not an expert !), a configurable claim (aka not hardcoded) would be very useful to retrieve groups membership experience of SAML ! Thanks for listening
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11-29-2022
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FYI, "Portal for ArcGIS Security 2022 Update 2 Patch" including the fix for BUG-000152888 fixed my issue . Restauration is now fully fonctional ! What a relief 🙂 Many thanks @JonathanQuinnand @CedricDespierreCorporon
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11-21-2022
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Do you have more info / workaround about it ? I think I was just lucky with my trick as it does not seem to work systematically. Could it be timing issue that can happen from time to time ?
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11-01-2022
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Hello, Since I upgraded from 10.9.1 to 11.0, my webgisdr restore tests start failing for Portal for ArcGIS with the error message "Failed to update configuration settings.": Here is the relevant Portal for ArcGIS logs: <Msg time="2022-10-29T23:10:30,264" type="INFO" code="209156" >Creating HA configuration files. </Msg> <Msg time="2022-10-29T23:10:31,39" type="INFO" code="209157" >HA configuration files created.</Msg> <Msg time="2022-10-29T23:10:31,39" type="INFO" code="209160" >Configuring database for HA. </Msg> <Msg time="2022-10-29T23:10:54,687" type="INFO" code="209161" >Configured database for HA.</Msg> <Msg time="2022-10-29T23:10:54,687" type="INFO" code="209062" >Storing the config info of machine for portal HA.</Msg> <Msg time="2022-10-29T23:10:57,178" type="INFO" code="209063" >Stored the config info of machine for portal HA.</Msg> <Msg time="2022-10-29T23:10:57,178" type="INFO" code="209064" >Updating the JDBC Url for portal HA.</Msg> <Msg time="2022-10-29T23:10:57,183" type="INFO" code="209065" >Updated the JDBC Url for portal HA.</Msg> <Msg time="2022-10-29T23:10:57,183" type="INFO" code="209068" >Updating token config for portal HA.</Msg> <Msg time="2022-10-29T23:10:57,184" type="INFO" code="209069" >Updated token config for portal HA.</Msg> <Msg time="2022-10-29T23:10:57,184" type="INFO" code="209066" >Editing the directory for portal HA.</Msg> <Msg time="2022-10-29T23:10:57,406" type="INFO" code="207017" >'content' directory path updated to '{"provider":"FileSystem","connectionString":"D:\\arcgis\\arcgisportal\\content","type":"fileStore"}'.</Msg> <Msg time="2022-10-29T23:10:57,551" type="INFO" code="207019" >'content' directory registered with the portal.</Msg> <Msg time="2022-10-29T23:10:57,551" type="INFO" code="209067" >Edited the directory for portal HA.</Msg> <Msg time="2022-10-29T23:10:57,551" type="INFO" code="209068" >Updating web adaptor configuration.</Msg> <Msg time="2022-10-29T23:10:57,554" type="INFO" code="209069" >Updated web adaptor configuration.</Msg> <Msg time="2022-10-29T23:10:57,576" type="INFO" code="217046" >Starting process monitor.</Msg> <Msg time="2022-10-29T23:10:57,577" type="INFO" code="217055" >Starting watchdog thread run.</Msg> <Msg time="2022-10-29T23:10:58,92" type="INFO" code="209201" >Failed to update configuration settings. This connection has been closed.</Msg> <Msg time="2022-10-29T23:10:58,94" type="SEVERE" code="209044" >Upgrade failed. Failed to update configuration settings.</Msg> <Msg time="2022-10-29T23:10:58,98" type="INFO" code="209074" >Connection file deleted from disk.</Msg> <Msg time="2022-10-29T23:10:58,112" type="SEVERE" code="209044" >Upgrade failed. com.esri.arcgis.portal.admin.core.site.migration.MigrationException: Failed to update configuration settings. at com.esri.arcgis.portal.admin.core.site.migration.managers.MigrationRequestHandler.migrate(MigrationRequestHandler.java:265) at com.esri.arcgis.portal.admin.core.site.migration.MigrationManager.a(MigrationManager.java:548) at com.esri.arcgis.portal.admin.core.site.migration.MigrationManager.migrate(MigrationManager.java:159) at com.esri.arcgis.portal.admin.core.site.migration.MigrationManager.migrateInImportSite(MigrationManager.java:142) at com.esri.arcgis.portal.admin.core.site.backuprestore.BackupRestore.importSite(BackupRestore.java:1003) at com.esri.arcgis.portal.admin.rest.site.SiteResource.importSite(SiteResource.java:1179) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) I then tried manually to 'importSite' rather than the full webgisdr process: same issue. Somehow, it reminded me my previous issue with ArcGIS Server: https://community.esri.com/t5/high-availability-and-disaster-recovery-questions/arcgis-enterprise-11-0-webgisdr-restore-fails/m-p/1204062#M562 I am doing all my testing with arcgis-powershell-dsc and decided to 'importSite' on a Portal for ArcGIS installed manually: it worked. Just like in the issue with ArcGIS Server, I thought at first that hostname.properties file was the issue. But actually not. It is also configured when Portal for ArcGIS is installed manually and even preventing ArcGIS Powershell DSC from configuring it did not solve the issue. So looking at ArcGIS Powershell DSC code, I saw that another file that was edited: hostidentifier.properties located in '$InstallDir\framework\runtime\ds\framework\etc' https://github.com/Esri/arcgis-powershell-dsc/blob/4a33aabf965e2098699bddc499ce1d05003e992d/Modules/ArcGIS/DSCResources/ArcGIS_Portal/ArcGIS_Portal.psm1#L503-L520 After DSC run, it was set like the following: #Set the host identifier. #If this property is set, it will be used to identify the current host. #It can be a host name or IP address. But you need to make sure this name #or IP is well-known in the network. #Syntax: hostidentifier=<host-identifier> hostidentifier=myhostname.company.com #Set the preferred host identifier when hostidentifier is not set. #You can set it to 'ip' or 'hostname'. default is hostname. #WARNING: you should NOT set it to "ip if the ip address #of your machine will ever change. #Syntax preferredidentifier=ip | hostname preferredidentifier=hostname And if I compare to a manual installation, this file is not configured. #Set the host identifier. #If this property is set, it will be used to identify the current host. #It can be a host name or IP address. But you need to make sure this name #or IP is well-known in the network. #Syntax: hostidentifier=<host-identifier> #hostidentifier=192.168.1.1 #Set the preferred host identifier when hostidentifier is not set. #You can set it to 'ip' or 'hostname'. default is hostname. #WARNING: you should NOT set it to "ip if the ip address #of your machine will ever change. #Syntax preferredidentifier=ip | hostname #preferredidentifier=ip So I commented the configuration just like it is when installed manually, restarted the Portal for ArcGIS, and it worked. I will remove this configuration from ArcGIS Powershell DSC code as I already maintain my own fork since BUG-000124901 is still not solved but it seems to me that it is a bug/regression from Portal for ArcGIS as Powershell DSC configuration of hostidentifier.properties looks correct to me so why would webgisdr restore failed when this file is configured ? Any thought @ChristopherPawlyszyn or @JonathanQuinn ? Thanks for listening ! /cc @CedricDespierreCorporon
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11-01-2022
03:10 AM
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Standard Windows "Program and Features" of the panel configuration, select Portal Web Styles Uninstall or change, and select "Repair"
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10-17-2022
12:29 PM
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Dear JS API team, I am wondering what is it not possible in the editor widget to have an empty array of elements in the FormTemplate ? https://developers.arcgis.com/javascript/latest/api-reference/esri-form-FormTemplate.html#elements If you set an empty array, all the attributes appear. You need to have at least one. In my use case, I just want user to edit the geometry. https://codepen.io/fdfdsfsdfsdfwetwg/pen/poVOEqm In the meantime, any workaround to suggest ? Thanks for listening !
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10-06-2022
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Good news @ChristopherPawlyszyn ! I was able to restore the tileCache datastore by "upgrading" the drive hosting it. On the drive on which it took more than 24 hours it has as characteristics: 80 MB/s and 100 IO Operations (both read and write) I tried on a "better" drive with: 300MB/S and a rate of 5 IO operation per gigabyte with a guaranteed minimum of 500 IO operations and a maximum of 2000 IO operations (both, read and write) and it restored successfully after 7 hours !
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09-19-2022
10:18 AM
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Thanks ! In the meantime, I am currently trying to restore on a drive with higher IO. Yes, the issue is occuring while trying to restore a webgisdr created with "BACKUP_RESTORE_MODE = full"
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09-16-2022
08:50 AM
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By the way, the "TOKEN_EXPIRATION_MINUTES" of the webgisdr is very confusing and poorly documented !
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09-16-2022
05:27 AM
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It's done on 10.9.1 fully patched (including "Durability Enhancement Patch" that is supposed to improve tileCache performance...) It's really bad news this value is hard-coded ! Please consider externalizing it as we are at the very beginning of our use of the tileCache with the BIM becoming more and more a thing. It's scary to think we are already at the limit ! Will do some more testing based on your feedback... for a change...
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09-16-2022
05:25 AM
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FYI@JonathanQuinn, I was able to solve my issue which seems to be related to the disk performance I was restoring the datastore on. On the drive it was failing, it has as characteristics: 80 MB/s and 100 IO Operations (both read and write) I tried on a "better" drive with: 300MB/S and a rate of 5 IO operation per gigabyte with a guaranteed minimum of 500 IO operations and a maximum of 2000 IO operations (both, read and write) and the restore worked 🙂
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09-16-2022
02:40 AM
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My tilecache is now taking more than 24hours to restore and the job is failing because of a job timeout: 2022-09-16 11:12:33 ERROR [pool-1-thread-2] com.esri.arcgis.webgis.component.service.impl.DataStoreDRService - {"jobId":"653c93cb-e0bd-475e-8120-87eae7f61f3a","description":"Deploy data store snapshot 20220910-180921-CEST-86-FULL from \\\\PATHTO\\backup\\temp\\WebGISSite1663222328934\\dataStore\\a3729eb8-a53e-4ac5-88a4-d90a56801b3b","lastModified":"2022-09-15 11:12","status":"scheduled"} 2022-09-16 11:12:33 INFO [main] com.esri.arcgis.webgis.util.WebGISUtil - The restore of ArcGIS Data Store has taken 24hr:00min:04sec. 2022-09-16 11:12:33 ERROR [main] com.esri.arcgis.webgis.service.impl.WebGISDRDispatcher - Exception: Failed to restore the ArcGIS Data Store. 2022-09-16 11:13:05 ERROR [main] com.esri.arcgis.webgis.client.WebGISDR - Failed to restore the ArcGIS Data Store. Any idea how could I increase this threshold ? I am under the impression that it's not a classic ArcGIS Server geoprocessing job (I could not find any jobs related to that in arcgisserverjobs directories) so don't know where to look. I don't think it is related to the "TOKEN_EXPIRATION_MINUTES" property of the webgisdr as I did not modified it and so it must be configured to the default 60 minutes which obviously is not the case so I don't know what is this property used for... Only for ArcGIS Server sites ? https://enterprise.arcgis.com/en/portal/latest/administer/windows/create-web-gis-backup.htm @JonathanQuinn or @ChristopherPawlyszyn maybe ? Thanks !
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09-16-2022
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| Title | Kudos | Posted |
|---|---|---|
| 1 | 06-26-2026 05:56 AM | |
| 2 | 06-17-2026 09:53 AM | |
| 4 | 06-04-2026 10:51 PM | |
| 1 | 05-30-2026 03:46 AM | |
| 2 | 05-30-2026 01:01 AM |