Latest Contributions by StephenSylvia

‎06-16-2017

Can you share a link to your app so I can help you debug?

‎06-16-2017

Are you running the app from your local server (URL will start with http) or are you running it from the file system (URL will start with file://)? When you are testing the app you will need to run it from the local server. If you are still having issues, can you paste a public URL to your app or send a zip file of the code you are deploying? You can either attach the code to this thread or message me directly through Geonet. We can take a look to see if there are any errors in your code.

‎06-16-2017

The "require" method that is not defined because that method comes from the dojo framework. If you add this code to the index.html file, you are running it before dojo has been loaded. A few releases ago, we had to move where dojo was being loaded. You can now add this custom code to the "custom-scripts" file that gets loaded after dojo is available: storymap-journal/custom-scripts.js at master · Esri/storymap-journal · GitHub.

‎06-15-2017

It is not possible to sort contributions in the beta version of the Crowdsource if you are using the hosted app. The points are displayed in chronological order based on submission date so new items are always easily visible to keep viewers coming back to your story. The only way to add sorting would be to download the app and customize the source code.

‎06-07-2017

Barbara, This blog post describes how to use organization geocoders in the Map Journal and Map Series apps: What’s New in Story Maps (March 2017) | ArcGIS Blog. Its in under the Map Search section which in under the Story Map Journal and Story Map Series header.

‎06-01-2017

Which app are you using: Apps | Story Maps?

‎06-01-2017

Lesi, The map journal app does not contain a file the specifically controls the popup experience. Instead it relies on the default popup experience that is built into the JavaScript API for the webmap. I would actually encourage you not immediately open a new tab when a user clicks on a feature in the map. That is not the typical behavior of a map application (arcgis map or other maps applications online) and may cause the user the get disoriented. It also drives the user away from your story and they are not likely to return. Instead, I would recommend creating very simple popups the include the title of the feature, maybe a simple description and a small photo that is a link to the website. This allows the user to explore multiple points then, when they are ready, they can open the new tab for more information. Here's a story our team created as an example: http://storymaps.esri.com/stories/2014/brazil-beyond-the-stadiums/. The soccer ball icons contain links to information about the soccer stadiums. These popups can easily be created through the ArcGIS Online map editor.

‎05-30-2017

Can you provide the steps you took to create the Map Tour? - Did you start from by sharing a web map or from the story maps website? - Did you do anything in the map tour builder before trying to select the source for your images?

‎05-30-2017

James, you mentioned you have an ArcGIS Online subscription. Do you know what type of account it is? Are you a member of an organization, using a single developer account, a public account, or something else? If you are a member of an organization, has your administrator given you access to publish and edit feature services?

‎05-26-2017

Can you share the URL of your story so we can take a look. Also, instead of "fetching" the data again from the developer tools, try sharing it a couple times. Sometimes Facebook will not share the thumbnail the first time after you scrape it. It may take a few minutes for Facebook to cache the thumbnail on their servers and they do not cache it until you share it.

‎05-25-2017

Currently there is no way to make a story public but not discoverable through search. However, you can change the URL of the original item and use the URL to your customized version. This way anytime someone clicks through the item page, they will get redirected to your customized version, not the original. To do this, open the item page and click the settings tab. Then scroll down until you see the URL field under the Web Mapping Application Settings settings. Replace this with: http://www.chescoplanning.org/adc/farmfinder/.

‎05-17-2017

Kevin, looking into this further, I think you may be running into an issue because you are using window 8.1 and the windows photo viewer to manually change the photo orientation. There are two main ways to rotate a photo: Change the orientation meta tag in the photo exif data. Rotate the actual photo (pixels) and save it. Almost all cameras and smartphones change the orientation by setting the orientation meta data in the exif. This is the go to standard and what web browsers read to display the photo correctly. Unfortunately, older versions of windows do not read the exif orientation data and the default windows image viewer rotates images using process 2 above. See this support article from Microsoft: https://support.microsoft.com/en-us/help/2001954/picture-orientation-set-by-a-camera-is-not-honored-by-windows-or-window…. When you rotated the photo in Windows, you rotated the pixels but the exif data tells the browser to rotate it again so you get a double rotation. To fix this, try rotating the photo in windows back to the original orientation. Alternatively, you could try using a different photo editor to rotate your photos.

‎05-16-2017

Kevin, I just tested your photo as well and it uploaded with the correct orientation. Are you still having an issue getting the correct orientation? Could you also try clearing your browser cache?

‎05-15-2017

Can you attach one of your photos so we can test it?

‎05-15-2017

Hi Claudia, Are you still having this same issue? We just tested your story with a couple different iPhones (old and new) as well as an iPad and desktop safari and could not reproduce the map not loading. I checked the ArcGIS health dashboard and noticed the hosted feature service were reporting some intermittent issues a few days ago that has since been resolved. All the points and photos in that app live in a hosted feature service so it's possible the app failed to load because the feature service could not be loaded.

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Date Last Visited	‎04-08-2026 08:01 AM

My Ideas

Latest Contributions by StephenSylvia

Re: Help on story map customization

Re: Story Map Shortlist not deploying

Re: Help on story map customization

Re: story map crowdsource- can entries be sorted

Re: How do you get a custom geocoder service into Story Map Series - Tabbed Layout?

Re: Web applications in story map?

Re: Customize Click Event of Features on Story Map

Re: why can't I upload photos for story map

Re: why can't I upload photos for story map

Re: Story map thumbnail not shared on Facebook

Re: No Index No Follow for ArcGIS Online hosted content

Re: Photos in Map Story are upside down.

Re: Photos in Map Story are upside down.

Re: Photos in Map Story are upside down.

Re: iPhone uploads for crowdsource map having issues

Re: Can I add a facebook targeting pixel to the co...

Re: Can you have multiple contributors/editors for...

Re: Can view but cannot edit crowdsource app

Re: Crowdsource Story map cant be created

Re: Self-Hosted Map Tour app, can we use builder?