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Hi @jdyerLACSD , can you let me know what device and OS version you see this problem on? Also, which version of ArcGIS Field Maps? Thank you!
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10-29-2025
05:17 PM
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Hi @DavidHerries1 im not sure if this will be more helpful with a wet screen but you can double tap on the screen to zoom in and double tap (with two fingers) to zoom out. Outside of that and the pinching motion these are the only ways to zoom on the mobile device.
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10-29-2025
12:11 PM
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Hi @GregHeintz1 , to clarify, are you only running into this issue following the patch releases you mentioned? Was this working for you in versions of 25.2.x prior to that? What is the coordinate system of your basemaps and of the layers in your map? If you have not opened a support case I would do that as well in case a new BUG needs to be logged.
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10-24-2025
09:00 AM
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Hi @MitchellGrafstein there shouldnt really be a noticeable difference between the two areas, if I understand your question correctly. Previously Field Maps was well out of sync with the current version of Arcade, but now with the 25.2.x release it is now on version 200.8.x of the SDK meaning we can take advantage of the latest available arcade features across the board. Whether you do this in Designer or Map Viewer should not make a difference. The mobile app will evaluate it in the same way. This arcade version matrix is handy: https://developers.arcgis.com/arcade/guide/version-matrix/#fn-7
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10-21-2025
11:44 AM
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Hi @MitchellGrafstein this should be corrected in the upcoming release. It should be available in the app stores within the day (25.2.7 on Android and 25.2.5 on iOS). Can you check your workflows with this version and make sure it covers your scenario. Thanks!
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10-20-2025
08:43 AM
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I can understand the concern around Administrators not being able to do everything. Just some history, not long ago the Location Sharing license become bundled with the Mobile Worker user type by default so this user type would always be provisioned for Location Sharing as opposed to needing an app bundle or add on license. We are considering adding additional User Types following this pattern, like the Creator User Type. I believe the Creator User Type is commonly used by administrators. I am not sure if this plan includes Professional User Type at this time. For now, you would have to assign an Add on Location Sharing license to the administrator if they want to user this functionality in the mobile app. However, the Admin should still be able to provision the Location Sharing Service and Views in the organization and consume those layers. The team will consider the feedback and I hope this information above helps!
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10-17-2025
03:56 PM
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Hey @MaxMolello, the next patch release will contain some fixes for performance issues you have pointed out. We hope to get that submitted to the app stores this weekend so it is available early next week. When you have a chance to install this please let us know if this addresses what you have been experiencing.
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10-17-2025
09:47 AM
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If your expressions are doing anything with the title of the popup then you are almost certainly hitting a known issue, which we have a fix coming for in an upcoming patch hopefully later this week. Look out for the next update and give it a try there. About the basemap error. We should have addressed this in a previous patch. Can you verify you still have this problem?
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10-15-2025
01:53 PM
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My apologies @SanneMikkelsen , this does sound like the same issue mentioned in the other thread which is caused by duplicate layers. Can you confirm you have duplicate layers in your UN? We are still working on a fix for this bug. I originally mentioned creating a new thread as I was thinking you had another issue with read-only layers, is that still the case?
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10-15-2025
01:51 PM
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No problem! If you want to explore this at a later time feel free to reach out.
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10-14-2025
02:42 PM
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Hi @AndrewDeLuca , can you give this a shot in Field Maps 25.2.4 that was just released? Attribute editing should now be enabled for true curve features. We were able to get this in a bit sooner than anticipated!
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10-14-2025
01:25 PM
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You can find AGO assistant here. Please note this is not an official supported tool and modifications can be made that can break your maps. I suggest reading the user guide on the tab at the top of the page. I would also suggest copying out the JSON of your map into a text editor to compare and avoid enabling "edit" mode unless you are comfortable with what you are doing.
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10-14-2025
11:22 AM
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Hi @DaniloDurante , there are no immediate plans to work on this. Thank you for checking in on it. Hopefully if others are looking for this functionality they will chime in here.
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10-14-2025
11:19 AM
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Great to hear you are making progress with a new map! I dont like to chalk it up to "corrupted" as that is rarely every truly the case and whether you want to spend the time to dig further to find cause is the question. You are on the right track with adding the layers back in one by one to see if you can see where things go wrong. If you eventually get to what seems like the same map, but only the new one is working, I would typically using AGO assistant to compare the JSON of the two web maps which may point out a key difference that was missed. Let me know if you discover an answer or have further questions.
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10-14-2025
09:00 AM
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Hey @dpsaltis can you send me the case number via DM and I can follow up on that. Can you provide a screenshot of the error? Also, you can try using the "Skip sign in" option on the sign in screen then navigate to the Profile settings > Troubleshooting > View Logs. Do you see any errors here around authentication? You can share this log with me via DM as well. Thanks!
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10-13-2025
03:43 PM
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