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GeoJosh
Esri Regular Contributor
since
03-06-2018
01-13-2026
317
Posts created
74
Kudos given
66
Solutions
334
Kudos received
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My Ideas
(0 Idea Submissions)Latest Contributions by GeoJosh
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Hi Radhakrishnan, Testing this on my side, the dates and times are correct upon initial creation of the Incident. However, I am seeing the behavior you describe after editing the start/end time of an existing incident. I'll discuss this with the development team. In the meantime, are you able to edit the incident after creation to adjust the start/end times to the correct times? Josh
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10-26-2023
07:18 AM
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1106
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Hey Tristan, The logs table should automatically get truncated when you change the log retention period in Administration > Logs > Log Settings. If this not the case for you, there's a chance that a majority of the logs that make up the 1GB were created less than 60 days ago. If you sort the existing logs by date (oldest to newest), do you see entries that are greater than 60 days old? Josh
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10-12-2023
12:08 PM
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Hi Tristan, At version 2023.2, there is no way to delete alerts once they are created. At 2023.3, alerts will have a retention period very much like metrics data and component logs. The default value will be 180 days and will be configurable. I hope this helps. Josh
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10-12-2023
12:03 PM
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Hello, I will private message you directly to get more information about this issue. Thanks, Josh
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10-05-2023
09:01 AM
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900
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Hi Patrick, Are you still facing this issue? If so, can you please reach out to Esri Support to troubleshoot this further? Josh
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10-03-2023
01:50 PM
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Fraser, You are correct: the process metrics can sometimes send the component into an "Error" state. The development team is aware of this issue and it is set to be resolved in the 2023.3 release. Josh
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10-03-2023
01:49 PM
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Hi Fraser, Since you have confirmed that partitions are being created as expected, you can disregard this message in the logs. We have seen some instances where this message is logged when it should not be. Also for your information, ArcGIS Monitor creates partitions for 5 days into the future. Josh
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10-03-2023
01:47 PM
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Hi @MarkButterfield, The chart element colors are fixed and cannot be changed at 2023.2. I suggest submitting this as a new idea over at ArcGIS Monitor Ideas. Josh
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10-03-2023
01:43 PM
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Hi @essamadelali and @SebastienPetit, I am glad to hear that you have found a temporary workaround for this issue while the investigation continues. This may require a deeper look than what I can provide over the forums. Can you please open a case with Esri Support so that we can troubleshoot further? Josh
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09-25-2023
07:44 AM
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Sebastien, in Monitor, click Administration > Database > Data Retention Policy > Edit. Change the value for "Metrics Data" to 181 and click Save. Click Edit again and change it back to 180. Does this trigger the partitions to be created as expected?
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09-13-2023
08:39 AM
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Sebastien, this should have been fixed when you upgraded to 2023.2. On the ArcGIS Monitor machine, please open Control Panel > Uninstall a program. Find ArcGIS Monitor in the list of programs, take a screenshot of the "Version" column and post it here. I'm wondering if there was some failure during the upgrade process.
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09-13-2023
07:38 AM
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In Monitor, navigate to Administration > Database. Does the database appear to be connected? Can you let me know what version of PostgreSQL you are using?
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09-11-2023
03:07 PM
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Hello, please see this article for more information about this error.
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09-11-2023
01:50 PM
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Hello, what does CPU and memory usage look like on the Monitor Server and PostgreSQL machines? Are these maxed out?
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09-11-2023
01:44 PM
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2024
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Hi René, This may require a deeper look than what we can do on the forum. Can you submit a case with Esri Support on this? Josh
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09-11-2023
05:55 AM
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My kudoed posts
| Title | Kudos | Posted |
|---|---|---|
| 1 | 04-01-2025 05:40 AM | |
| 1 | 02-28-2025 07:11 AM | |
| 1 | 01-16-2025 05:35 AM | |
| 2 | 01-14-2025 06:48 AM | |
| 2 | 01-10-2025 08:07 AM |
Activity Feed
- Got a Kudo for How To Access ArcGIS Monitor Data Through the API. a month ago
- Got a Kudo for Re: Error loading new SSL cert to ArcGIS Monitor 2023. 02-11-2026 01:14 PM
- Kudoed ArcGIS Monitor in Action: Observability for GIS Environments of All Sizes by Quartic Solutions for AlyssaGrant1. 01-13-2026 01:43 PM
- Got a Kudo for Re: Generate an alert when accessing a stopped service. 10-13-2025 12:39 PM
- Posted Re: ArcGIS Monitor 2023.1 Upgrade Failure - There is a problem with this Windows Installer package custom action removeServerPassword script error on ArcGIS Monitor Questions. 10-03-2025 01:53 PM
- Got a Kudo for Re: Error connecting to DB after 2024.0 upgrade. 09-19-2025 12:39 AM
- Got a Kudo for Re: Error loading new SSL cert to ArcGIS Monitor 2023. 09-10-2025 07:27 AM
- Got a Kudo for Re: Creating a notification specifically for Branch Versioning Alerts (ArcGIS Monitor 2023.3). 08-04-2025 10:43 AM
- Got a Kudo for Re: Serial Chart Component Color Options. 07-16-2025 05:43 AM
- Got a Kudo for Re: Error connecting to DB after 2024.0 upgrade. 06-17-2025 12:26 PM
- Got a Kudo for Re: How to copy feature layer schema without downloading?. 05-06-2025 03:21 PM
- Got a Kudo for Re: Collection Notifications Only Triggering on Update. 04-09-2025 01:22 PM
- Got a Kudo for Re: Component Registration Issue in Distributed HA Enterprise Deployment. 04-01-2025 08:25 AM
- Posted Re: Component Registration Issue in Distributed HA Enterprise Deployment on ArcGIS Monitor Questions. 04-01-2025 05:40 AM
- Got a Kudo for Re: Why do I have "ATTACH" and "ATTACHREL". 03-25-2025 07:12 AM
- Got a Kudo for Re: Registering SQL Database Instance in a Cluster. 02-28-2025 07:17 AM
- Posted Re: Registering SQL Database Instance in a Cluster on ArcGIS Monitor Questions. 02-28-2025 07:11 AM
- Got a Kudo for Re: How to copy feature layer schema without downloading?. 02-12-2025 04:05 PM
- Got a Kudo for Re: Moving/changing the disk the Monitor Postgres SQL DB is installed on. 02-11-2025 10:50 AM
- Got a Kudo for Re: Is there a way to access Monitor 2024 KPI data through APIs or DB queries. 02-04-2025 03:27 AM
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| Date Last Visited |
01-13-2026
01:43 PM
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