Latest Contributions by MelissaBrooks

Context Our Open Data items reference services from an External ArcGIS Enterprise Portal.  After changing the service url of 19 Open Data items I ran the "Check for Content Updates" in the Content Library. (as per https://community.esri.com/community/gis/web-gis/arcgis-hub/blog/2019/12/09/how-to-manually-refresh-your-sites-content ) Issue The effect of this was massive,  - All Portal Services (server and imagery) became unresponsive for approximately 2 hours - This impacted all public facing map products (Main GIS Viewer, District Plan, B4UDIG service etc) - Also impacted internal products that referenced our public basemaps - the server manager and administrator sites were unresponsive for this time - I could RDP into the server fine - double-ups in our Open Data Catalog for the items that had updates to their service url (expected, but it has now been 3 days and it has VERY slowly brought the count back down to normal - 2 outstanding as-at this post) Summary I'm tending towards the webadapter being inundated with requests from HUB (given that basemaps on our imagery server were also affected), but am asking for any feedback as to the reason using this tool would render our servers dead in the water so to speak for a good couple of hours.  Additional We had some SyncToolsEx issues but will wait for a few days to see if this comes up again now the Catalog is settling back down. Take-home I expected a few minutes interruption to services but next time will definitely do this out-of-hours (if at all, as I'm now hesitant to use this function given the unexpected impact it has had) I'm happy to provide more information to explain more about what we observed on Friday (NZ time) if necessary Cheers Melissa Melissa Brooks Senior GIS Analyst New Plymouth District Council New Zealand https://geohub.npdc.govt.nz Clinton Ballandis‌  Patrick Hammons‌ Graham Hudgins‌ ... View more

We are re-authoring our services using Pro and have come across an issue I cannot resolve. Background We have a map, currently sitting on a server we are migrated to our new Enterprise environment. It was orginally published using ArcMap 10.5.1 you can see the resulting map here TSB Festival of Lights . Note the label for "Japanese Hillside" next to Fountain Lake. Image showing ArcMap The Problem The only way I can explain it is, Now that we are going to publish our new service, we are using ArcGIS Pro However, it appears in ArcGIS Pro that using "Barlow Condensed" fonts the labels that have 'J' (or 'j' in them, create unexpected results. They either rotate (if no stacking is applied) or if stacked, cause the J to disappear and for spaces to appear. I can confirm that spelling the word with a different letter fixes the issue.. however I need to spell Japanese with a J! Image showing ArcGIS Pro with stacking enabled Image showing ArcGIS Pro without stacking enabled the extent shows another nearby label in the same layer to illustrate that the Japanese Hillside layer should not be rotated .. no rotation settings are set, but my label rotates none-the-less. Creating a map service inherits the same anomalies. More details I have limited it to the Letter J or j in the font Barlow Condensed. Both Stacked and Not Stacked manifest different and undesirable visual effects on the label. The font has been reinstalled, this did not help. I understand that at face value it may appear as a font issue as other fonts are fine - however, if there is a bug that needs fixing instead I would prefer this is looked into, instead of me working around an issue that was not there in ArcMap If someone can help, even if to install the font and see if this happens with them too, we've been using this font without trouble before Pro.  Also, I upgraded to Pro 2.6 and it still happens. Any help appreciated. Melissa Brooks New Plymouth District Council New Zealand ... View more